Glad you are enjoying it Soak! And feel free to reach out to our support team (support@powerdiary.com) if you would like to learn more about getting the most out of Power Diary. Cheers, Eugene - Community Champion
Thanks for the review! It is good that your clinic is using some of the base features, but did you know Power Diary can do so much more? If you'd like, we would be happy to schedule an online demo for yourself and/or any of your team. Simply call on 1300-755-184 or email us at: support@powerdiary.com. Warmest regards, Eugene - Community Champion
“Powerdiary has provided St Paul's Counselling Centre with an effective and easy technical client management system.
The system has made client appointments, letters to doctors, client files, payment and Medicare so simple and easy.
St Paul's counselling Centre highly recommends Powerdiary to any Allied Health Organisation or an individual Clinician.”
Thanks for this lovely review Gigi - really appreciate you taking the time to write about your Power Diary experience. Yes, our focus has always been to support allied health professionals with the most advanced, easiest-to-use and cost-effective software on the planet. And the best is yet to come :) Cheers, Eugene - Community Champion
Thanks for your review Renee! Taking the hassle out of confirming appointments was something our team spent a lot of time on (and I think is one of our biggest differentiators). Have a great one! Cheers, Eug - Community Champion
Thanks for this Natalie! It is great to see you using your Client Portal for customer self-bookings. if you ever want to know what else Power Diary can do to optimise your practice, feel free to reach out to us on 1300-755-184 or email: support@powerdiary.com to request for an online demo. Regards, Eug - Community Champion
“Power Diary is set up with my needs as an allied health practitioner in mind. It is very intuitive to use and offers a wide range of functions if you want to use them. I appreciate my schedule is very easy to read on a mobile device too.”
Hi Clive, thanks for your review and feedback. We agree that it would be great to have, but implementing this is actually very tricky. When you open a file stored on your computer the computer actually checks what programs it has that can read that file type, launches the program, and then opens the file to display it. In contrast, to view a file on Power Diary without downloading it, the system would somehow need to open and display the file without having access to the program that is designed to read that particular file type. In addition, the type of files uploaded varies greatly including Word, Excel, Pages, Images, Sound recordings, videos, PDFs, scans, Xrays etc. Whilst there is not a great solution available at the moment for this we are keeping an eye on technology developments in this space, and when we identify a good way to implement this function we’ll be sure to add it in. Thanks again for your feedback! Warmest regards, Eug - Community Champion
Fantastic to hear Belinda! Yes, we love helping health businesses save time and money by keeping everything organised and streamlining as much as possible, allowing you to focus on your clients. Have a great week ahead! Eug - Community Champion
“It's easy to use, but the Powerdiary booking calendar as used in the place where I see clients allows double booking which sometimes causes considerable dramas. We all book independently for 4 consulting rooms so we have to be really careful to check 'all diaries' as the system doesn't alert us to overlaps. The office folk have tried to find a solution with your folk but without success.
Also, when I signed up personally, I asked for one calendar and two appeared, so I supposed it was a bonus. I actually didn't notice (not great with admin) that I was being charged for two booking calendars for a long time. Ouch. I see the options still state one or three (or more). I am now paying for only one as my husband went into the system and rectified it. I took that as a lesson in my own poor office processes. I'm not sure what happened there but that was pretty upsetting, as I didn't sign up for two calendars . But I am still using Powerdiary for now. I may swap to Healthkit at some point.”
Hi Wendy,
Thanks for your review. I'm really sorry to hear about the issue with having an extra diary that you didn't need. We actually made a change to the system a year or more ago to better detect and prevent this type of scenario from happening. We certainly don't want you to be out-of-pocket and we'll be in contact to organise a credit for you.
We are assessing the demand for a room allocation feature, and collecting feedback about how this might work best. It'd be great to get your input on this too. We can be reached via phone or email here: https://www.powerdiary.com/contact/
Thanks again for your feedback!
Damien
