Powerdirect.co.uk Reviews

3.7 Rating 592 Reviews
69 %
of reviewers recommend Powerdirect.co.uk
3.7
Based on 592 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 47%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Powerdirect.co.uk Reviews
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Phone:

08444 818 820

Location:

Unit 8, Overland Park, Gelderd Road
Leeds
LS27 7FE

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Very poor service. Wont be using them again
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Posted 3 years ago
Rip off ordered my product 16 days ago 4 email no phone no reply dont do it total rip off gonna contact my credit card company.
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Posted 3 years ago
First of all they don't deserve one star I am sorry I didn't read the reviews before I purchased a TV I received the receipt for payment then no delivery date first of all they were waiting for stocks then my order was cancelled I have trade phoning which said all the staff are working from home due to the virus for you to email them I have emailed them many times with no success but if you went online to purchase something they would still take your money people like this I've got no respect for anyone they're just scammers and should be brought to Justice for taken money off people that really haven't got much I could see you lot more but it would look nice
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Posted 3 years ago
No delivery info, no response to emails. I have recieved no information regarding delivery of my cooker despite their 14 day or a refund guarantee. I have emailed 4 times and had no response, despite by the forth, getting quite frustrated at the lack of communication (I would be very cautious to believe the recent reviews stating that they have recieved contact and refunds- I doubt they would be picked up and four of mine would slip through unanswered). Very frustrating that as a family we have had to manage for 3 weeks without a cooker and will now have to wait for our refund to go through with the bank before we can try again elsewhere.
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Posted 3 years ago
Scammers Order a fridge freezer on the 24th of January, still nothing. I emailed them at all the possible email addresses nothing! Those people are just here to take your money! DO NOT BELIEVE IN THE GOOD REVIEWs, is probably them typing!
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Posted 3 years ago
Oh dear, I feel like a right fool. Same as everyone else. Ordered, money taken, no goods delivered. Have started a case with bank but don't expect a refund as paid by debit card. Have been given a crime reference number by actionfraud.police. Anything to stop these scammers. keep scrolling the reviews to get their personal phone numbers ( going to voicemail), companies house details etc. Act as one, let justice be done and get these guys behind bars where they belong before they close down and open up again as a new company
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Posted 3 years ago
Well not much more to add than all the other reviews, nearly £1400 spent on an American Fridge Freezer:-( Have spoken to trading standards, I rang one of the companies that is near them, and they say that Power Direct is still open! Don't know how people can live with themselves, taking peoples hard earned money and not delivering their goods. PLEASE PLEASE DO NOT USE
Helpful Report
Posted 3 years ago
Would give zero if this was an option! Ordered cooker on 29th Jan and had no correspondence. I called but you just get an automated answer machine, emailed and had automated response and still nothing. Avoid at all costs!!!
Helpful Report
Posted 3 years ago
Do not buy of this company paid for cooker not delivered does not answer to emails or phone calls
Helpful Report
Posted 3 years ago
Unable to speak to anyone, emails not answered, no goods received. If you insist on buying from these scammers use a Mastercard as you could claim your money back. Never again. So please avoid at all costs
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Posted 3 years ago
Cancelled order after a month, still waiting for the refund, not to be trusted. AVOID!
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Posted 3 years ago
Awful they have taken my money im a vulnerable person stuck indoors during the pandemic with 3 children and no washing machine due to a breakdown. We have now run out of clothes waiting for the washing machine. They completely ignore all my messages and dont answer the phone im genuinely worried ive been scammed with no money to purchase again elsewhere i really dont know what to do. This is really awful these people need shutting down
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Posted 3 years ago
Still waiting for for my oven. Ordered in 25/91/2021, today is 12/02/2021. Impossible to contact via phone. No response to emails.
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Posted 3 years ago
Paid £400 on a cooker that hasn't arrived ! Do not order from them !
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Posted 3 years ago
What total scum bags over 665.00 for goods not recieved, paid by bank card so no refund, can't belive they are getting away with this, shame on them
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Posted 3 years ago
Over a month waiting for delivery. And still waiting. Nobody answers phone. Automated emails only. I have had other deliveries ordered from same time(from different companies) and they arrived on time. From Powerdirect I am still waiting. This is the second time I have trusted reviews.co.uk aswell only to get shot in the foot again. Terrible.
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Posted 3 years ago
All lines of communication seem to be disabled apart from a voice on phone that is no use as you cannot get to speak to anyone. Not answering emails I am going to read all reviews on other review sites. I will take what route I can from what others are doing to sort this out. Maybe Citizens advice ect No stars should have been an option Any more ideas?
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Posted 3 years ago
Shame I couldn’t put no stars. Avoid at all costs, ordered dishwasher, took the money but have heard nothing. MasterCard looking into it now.
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Posted 3 years ago
Ordered on the 12th January Small freezer paid but no show tel phoned say they will get back to you in 48 hrs they don't you can imagine by horror when l read the the reviews. Which we should have done this company looked promising how wrong. It's a complete scam and it's horrific what's happening police need to be informed. No delivery no contact and no refund..
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Posted 3 years ago
I ordered a tumble dryer not heard a thing. If only I had read the reviews. I hope the trading standards and police catch up with these theiving barstards. Whoever is thinking about ordering from them DONT.
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Posted 3 years ago
Powerdirect.co.uk is rated 3.7 based on 592 reviews