“I was very pleased with their customer service, that's so important. The team member I spoke to was very polite and patient was I had a issue. I would recommend this company to all my family and friends.”
“Delighted with my Maui Jim varifocal sunglasses. So easy to order online and after a simple process of being sent the frame and taking a photo my sunglasses arrived! I love the Maui Jim lenses and wouldn’t buy any other make. Thank you to everyone at Pretavoir!”
“The Prada frames I selected are really lovely, even better IRL than looking online. Delivery was quick from placing order and how everything was packaged was fantastic, like opening a luxury birthday gift. The frame and lens are both of excellent quality. I did opt for an extra coating on the lens (satin+) and it's crystal clear on the inside but when looking at a reflection of yourself, either in a mirror or on camera, there is a purple tint which is a little distracting as you can't really see yourself properly and when on a teams call, this is what other people see also as the screen and the purple tone are reflected on the lenses. Overall, I am very happy with the product and service.”
“Pretavoir is a stylish, communicative, and accommodating outlet worthy of your business. As a U.S. resident, I was skeptical of buying my favorite frames from the United Kingdom. It turns out, Pretavoir was extremely helpful assessing my needs and organizing swift delivery. Furthermore, when my frames ran into a defect well into my 2-year warranty period, Pretavoir replaced them with the help of the parent brand. I whole-heartedly recommend to any U.S. resident to buy through Pretavoir!”
“Pretavoir is fast becoming my new favourite opticians. The products and service are top notch. I do, however, wish that we could have a ‘wish list’ for when we are browsing future frames!”
“The Pretavoir team was more than helpful and the process worked really well.
I purchased the frames to check them out and then ordered the relevant lenses. Given my prescription, I wanted to amend the lens shape to be smaller than the blanks provided in the purchased frames. Through a number of email exchanges I was able to select a different shape (from their website range of glasses) and amend the lens width and depth. Results are fantastic and I'm very pleased with the outcome. Outstanding service - thank you.”
“Absolutely fantastic service! I bought Choppard glasses for my beloved wife - a dream model, which I bought in Pretavoir cheaper than in Poland, where I live. Fantastic glasses, well packed, in perfect condition. From the beginning, the contact with the staff was very good, they answered my questions quickly, even though I was a little late with the purchase, the staff was patient (thank you Vesile!:)). What surprised me was the quick delivery - the order was placed on the weekend, the glasses arrived on Tuesday - it only took two days! Please note: delivery UK -> PL! To sum up - if you are still wondering whether to order your glasses from Pretavoir - don't waste your time, do it! I will definitely come back here for another order!”
“Great selection of prescription glasses and sunglasses at a fair price, with high quality lenses. Good customer service and speedy delivery. I wouldn't use anyone else for online prescription glasses.”
