“Super fast and efficient service. Needed ski goggle inserts and also change to high prescription specs and sunnies urgently for son’s last minute ski plans. Posted Lindberg frames up for new super thin Zeiss lens. New Ray ban sunnies also with prescription lens. Highly recommend.”
“Excellent product, price and customer service.
Ordered Tiffany frames on pre-order. Frames were delayed by the manufacturer to Pretavoir. I was kept fully informed via email and given the choice of waiting, choosing another frame or full refund. Pleased I waited - they’re fantastic!”
“Nightmare do not buy it’s a scam!
Nightmare! Do not buy here! I’m from USA! They sent me empty box without glasses!!!! When I asked for help right away, sent the photos of empty box they sent me, their answer was very arrogant and they said that they can’t help me. Disgusting service. I spent thousand of dollars for this scammers! Stay away from them!”
Hi
As we have replied on multiple other review sites you threatened to leave reviews so this is not a surprise. However our position is clear. We packaged and sealed your product and have evidence of this. You received an untampered package and then demanded a refund.
Pretavoir
“I was nervous about ordering glasses/sunglasses online but due to the fact I wanted Chanel frames I ordered through pretavoir. Unfortunately the colour frame I wanted was no longer available, I was contacted straight away offering alternative or a refund, I went with an alternative colour, the customer care team let me try the frames to ensure i was happy with them. Customer care we’re always quick to respond to queries and my glasses/sunglasses are perfect. Will definitely order from Pretavoir again. Fabulous customer satisfaction 😊”
“Super happy with my recent purchase from Prevatoir.
I ordered a pair of Ted Baker reading glasses and the process was very simple and great communication from start to finish.
Very quick delivery and highly competitive prices.
Will definitely be back.”
“I am very pleased with your site. It's easy and I found what I wanted that I couldn't find on other sites. Delivery was exactly as described inside. The sunglasses arrived in excellent condition and very well packaged. I highly recommend it. Thank you.”
“I’m
Based in Australia and I’ve bought a few pairs of sunglasses from these guys over the years. All have been great, genuine and good value for money.”
