Print Your Pet Reviews

Name: Print Your Pet
Rating: 1.33

1.3 Rating 204 Reviews

7 %

of reviewers recommend Print Your Pet

Company Reviews

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Metrics

1.3

Based on 204 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Save your money and support literally any other company other than this one. I wish I could give this 0 stars. SCAM SCAM SCAM!”

Helpful Report

Posted 5 years ago

“*Update- I ordered my blanket on November 15th... it wasn't until January 1st that they set me an email for artwork approval which I approved immediate the same day. I JUST received a bs email yesterday (February 1st) about how it is NOW being sent to production. A MONTH after I had approved the artwork!? It's going on three months now... I'd be shocked if I receive this blanket that I ordered in November before April if at all. Just do not order from them. Ever. It somehow would be less frustrating and more time conducive to just open your own company and make your own blankets/mugs/shirts etc. This is a zero star company. Not even a 1 star.”

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Posted 5 years ago

“Wish I could give zero stars! My story is the same as everyone else's on this page ordered a blanket for my twelve year daughter for Christmas November 29 2018 and never received it. Sent many emails with no response and just this week they blocked or erased my order number from there system. Like all the other customers the money was taken out of my account the same day the order was placed. DO NOT ORDER FROM THEM THEY WILL TAKE YOUR MONEY AND YOU WILL NEVER SEE YOUR MERCHANDISE!!”

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Posted 5 years ago

“Same experience as everyone else. Ordered in early November, they took my money the same day. It’s now February and I haven’t heard ONE thing from them. Scammed me. I reported them to BBB, I recommend you do too if you have the same problem.”

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Posted 5 years ago

“I never received my merchandise and it's been 3 months. I have contacted them by email numerous time and they have not answered any of them. Don't do business with them!”

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Posted 5 years ago

“Ordered Dec. 8th and still no product! They tell you they are behind, then no more communication after that. They had the nerve though, to send me an email, asking to rate the product I never got! So disappointing. This was for my best friend. I will be disputing the scam charge of $79. Why are they not CLOSED DOWN or charged with theft by authorities??? The company has NO PHONE number and even the BBB warns not to use them!! Wish I'd known that!”

Helpful Report

Posted 5 years ago

“They had a “Christmas date” if you wanted your gift in time for Christmas—which was in November. So, naturally, we expected our gift in time because they claimed orders would be on time. The holiday nears, and we started to worry, and naturally sent an email out questioning where our gift was. No response. Christmas Day comes, no present. They said they were backed up on orders, due to holiday nature, which was understandable. So, we said that was fair and waited. A few weeks pass, no update. We sent another email that brought no response. There’s no phone number, no alternate email, no other contact information. We decide to wait, again. They eventually had sent us an email saying “sorry” and that they’d put us on the priority list (which they tell everybody else who has a problem). It is now nearly February, and we had not gotten another email since. It’s really not worth spending ~70$ on a blanket that’s taking months to even get an art confirmation email. We ask for a refund, with no response per usual. Then, we discover our account had no longer existed on their website and it had probably been deleted. This company has the worst excuse for customer service, as messaging their Instagram account is met with a hostile and unprofessional admin. I would not recommend using this dumb company to get your pet on an article of clothing or a blanket, I would just use Etsy.”

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Posted 5 years ago

“Same as everyone else it seems, ordered in October for a Christmas gift and never received. of course they charged my card though. They have no phone number and WILL not return an email.”

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Posted 5 years ago

“I ordered a pair of socks on Dec 1st. They took my money. My order to this day still says 'unfilled'. I have emailed the support team 12 times and I have received no reply. Do not give this company your money. They have no contact number.”

Helpful Report

Posted 5 years ago

“I cannot put into words how horrendous this company is but I will try for the sake of humanity. I placed an order to Print Your Pet on 11/13 for a Christmas present. Plenty of time for me to receive my order, right? Okay, I was very wrong. After sending many emails and never receiving a response, I have yet to receive my package. And why yes, it is January. Over two months and I never received it. I strongly recommend that if you are in the same boat that you call your bank and make a dispute. The money should be refunded to you in a couple of days.”

Helpful Report

Posted 5 years ago

“This sure seems like a scam. It's been around 5 weeks and they won't even return a status update. If you look at their website, you'll notice a whole bunch of red flags. They claim to support 12 pet charities but only list one. They claim to ship in 2-4 weeks but don't. They claim to reply to emails within 48 hours or so. They haven't returned one in weeks. Don't use them.”

Helpful Report

Posted 5 years ago

“I ordered a pillow on 11/05/18 today is 01/28/19 and I still have not received it. I tried in both november and december to cancel my order as it was taking too long and the company would not refund me and kept claiming they were working on it and would get it to me soon. They say 6-8 weeks on their website-it's unethical to make such a claim and not follow through. I have made a claim with my bank and am trying to get my money back as they took my money and never gave me a product. Do not use this company.”

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Posted 5 years ago

“My daughter ordered for a Christmas gift. Sadly it didn’t arrive on time ( a week late ) but the product itself is amazing. Great pup likeness on a super soft blanket. I would order again. Just not in a crunch time period thing like Christmas and allow 8 weeks or so to receive it”

Helpful Report

Posted 5 years ago

“Ordered 1x blanket on the 1st dec. Thought I would be patient at first because I know they have a back log of Christmas orders, but it has been 8 weeks since I placed my order. So much for them advertising delivery within 2-4 weeks. I have tried contacting them daily through messenger and email with NO REPLY AT ALL. Very unprofessional business. Do yourself a favour and just close down your company.”

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Posted 5 years ago

“Ordered 2 blankets a month before the 'cut off' date for Christmas. Its jan 26th and still no blankets. Customer service is terrible. I had to dispute my credit card charge.”

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Posted 5 years ago

“I placed my order on November 25th which was last day to order in which they guaranteed Christmas delivery. I emailed them twice, once on December 20th and again the first week of January and I finally got a response that they are just now getting caught up (two months later). I will never order from them again. I ended up disputing my payment last week through PayPal and got my money back. Lousy service.”

Helpful Report

Posted 5 years ago

“I would not recommend ordering from this company. I placed an order on 11/26/18. I have inquired multiple times on my order, requested a refund and not heard a single reply from the company. Please avoid this company as they will steal your money and you'll never get anything in return. When I sent a message on their Facebook wall, they accused me of spamming them and because increasingly aggressive and unprofessional.”

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Posted 5 years ago

“Same as everyone else who ordered. Haven’t received my order and haven’t had any response to my email.”

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Posted 5 years ago

“They don't send your product, don't respond. How they haven't been shut down for fraud is anyone's guess.”

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Posted 5 years ago

“Never waste money here...more than 2 months waiting for the item, never delivered,,,horrible customer service”

Helpful Report

Posted 5 years ago

Print Your Pet is rated 1.3 based on 204 reviews