Provident Insurance Reviews

2.4 Rating 43 Reviews
33 %
of reviewers recommend Provident Insurance

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Anonymous
Anonymous  // 01/01/2019
Kiran was very helpful throughout the call. She understood my requirements and followed through to delivery a great outcome. Thanks
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Posted 1 year ago
My name zahir qaiser speaking this morning with Linda she is very help full lady she resovle my inquiry I can say the best customer services thanks Linda LN 60 SHZ CAR NO
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Posted 2 years ago
Very helpful insurance company, helped me through step by step when my car was written off by an uninsured driver, my only complaint is the need to charge you a fee every single time you want to make a slight change to your policy.
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Posted 3 years ago
when on Confused.com to find your car insurance.and got good deal from provident car insurance
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Posted 4 years ago
Phoned to change the vehicle on my insurance. The women was very helpful she talked to through everything and made sure I understood. As a young driver she explained everything I needed to know. Affordable payments as I’m 19 with a large car with no telematics what more can you ask for!!
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Posted 4 years ago
very good and easy to deal with
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Posted 4 years ago
Dave assisted me today with a tricky query, he made me feel calm about the situation and so I didn’t panic. He dealt with the situation quickly, and resolved my query. Big cheers to Dave for sorting it out!
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Posted 4 years ago
Best insurance and very helpful people!
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Posted 4 years ago
Online & Call efficiency 150% brilliant Customer Service!
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Posted 5 years ago
Perfect to work with and brilliant customer service and also brilliant prices
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Posted 5 years ago
Very good service, and very good price...
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Posted 5 years ago
Good no dramas
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Posted 4 years ago
Very good customer service, holding time not long!
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Posted 5 years ago
Friendly polite voice on phone, and good price for car insurance
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Posted 6 years ago
They reduce my premium on first year being with them by £50. Which is encouraging
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Posted 3 years ago
My premium went up £300 for a non-fault accident. Also tried taking my 2 years no claims but luckily had proof of them telling me it wasn’t affected.
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Posted 4 years ago
Got a quote and it went up by £70 over night not good at all
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Posted 4 years ago
Took me 2 mnths to get my car repaired Receptionist was incompetent. She teferred me to wrong people who were also incompetent. Luckily i had insurance co of person who hit me and owned it, as i was able to sort it out with them, then call back P and luckily got a staff member who said well done and finally my panel and paint company was paid and my car repaired …2 mnths later??? Luckily i am a proactive person or i cud still be waiting. I was also told the other persons Ins Co was saying i was at fault.?? Take recordings at scene as well as photos which i luckily had. After this I changed to Cove who are excellent.
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Posted 1 year ago
Find a better company. 2 years insurance with zero claims zero pounds any benefit from them and for my 3rd year on a manchester safe area address they dont want to renew my insurance. What rubbish , london was more dangerous place for car theft, catalytic theft and in a area where i saw in recent days 0 accidents 0 car theft in a safe area of manchester they refused me a policy.from 5 star to zero
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Posted 1 year ago
Avoid at all costs! Horrendous experience! Would seriously give zero stars if that was possible
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Posted 2 years ago
Provident Insurance is rated 2.4 based on 43 reviews