PupRwear Reviews

3.5 Rating 17 Reviews
65 %
of reviewers recommend PupRwear

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Love, love, love! So many cute items and great prices. I bought a crate cover with a matching pillow bed. It fits the crate perfectly! My little yorkie feels so safe and comfortable. His favorite quiet place♥️ Excellent quality. I also ordered a leather dog carrier\purse and can discreetly take my dog anywhere 🤍 Definitely will be my go to shopping for my yorkie. I also took notice they cater to all sizes. Fast shipping which was a plus because we were getting ready to travel! Highly recommend🤍
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Posted 7 months ago
Love PupRwear. I've never had a problem, Shelly, the owner is always helpful if I need assistance with sizing or questions about a product. I order a lot of Susan Lanci items through PupRwear because of their discounts.
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Posted 9 months ago
I've been a customer of Puprwear for years, never a problem. Surprised at the negative comments here, not my experience at all. Fast shipping, easy returns, quality items, large selection and personal help is available by phone, MWF. I earn points on every order, called Puppy Licks. LOL!
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Posted 1 year ago
My first time ordering from Puprwear and I'm glad I did. I was on a desperate search to find the discontinued Gooby Freedom II harness. I finally found one in the size I needed on Puprwear. It was a great price, free shipping, arrived very quickly, and was in perfect condition. I'm very glad I made the purchase!
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Posted 1 year ago
Customer service is the best; products are well-made and exceed expectations. Prices are very fair.
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Posted 2 years ago
Great customer service. I've been happy with everything I've ordered, exchanging or returning has never been a problem. Prices are great and great selection too.
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Posted 2 years ago
The item I ordered arrived very soon. It was in great condition and true to size. The packaging was great too. My pup is very comfortable in the skirt so I am content.
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Posted 2 years ago
I just received the most adorable outfit for my dog! Fit perfect and received it sooner than expected. I called to see if another outfit came in a XS. They were super helpful and helped with sizing and was able to place an additional order by phone.
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Posted 2 years ago
PupRwear has quality clothes. I have purchased bandannas and bathrobes. They are definitely high quality!! My dogs have loved everything I have purchased!
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Posted 2 years ago
The customer support is outstanding and the website is right on for ease of use. I wasted a lot of time looking for everything that was ALL offered by PupRwear. So lucky to have found them.
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Posted 3 years ago
Great service
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Posted 3 years ago
Rude people in this company
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Posted 6 months ago
Same for me.., never received my order and or a response to cancel to credit money back to my credit card .
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Posted 1 year ago
I ordered a $200 dog bed from this place and never received it. No response to my emails. NEED I SAY MORE?
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Posted 1 year ago
I purchased a Harness over a month ago after numerous emails and calling on the phone I have no replies to my email no harness no refund .. do not purchase anything from this vendor.. very disappointing…
PupRwear 1 star review on 14th September 2022 PupRwear 1 star review on 14th September 2022
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Posted 1 year ago
I ordered an item and saw that it was immediately charged to my AMEX. I sent an email a week later to to check the status of the order and did not receive a response, so I called 2 days later. The person I spoke with said the order would ship sometime next week. I won't even complain here about shipping times as the worst part of my interaction with this company was the extreme rudeness by the person who answered the phone. I have never ever - ever had a company representative speak to me this way. She was sarcastic, mean and rude. She said she would cancel the order as she knew I would be trouble to deal with (paraphrasing). Thank goodness I got my money back quickly and I am glad to be done with this company. There are just too many customer-centric businesses out there ... no need to deal with ones that employ such hateful people.
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Posted 2 years ago
I recently purchased a leather harness for my dog. I received it and it was too big for her. I contacted you on multiple occasions (email, text, calls) and no one ever returned any of my calls. I wanted to exchange the harness before the deadline of (10 days) from delivery and I NEVER heard back from ANYONE! Needless to say, I had no choice but to keep a $60+ harness that I will never use. I will not be a returning customer nor will I recommend you. The customer service was non-existent.
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Posted 2 years ago
PupRwear is rated 3.5 based on 17 reviews