Pure Heavenly Chocolate Reviews

4.0 Rating 746 Reviews
74 %
of reviewers recommend Pure Heavenly Chocolate
4.0
Based on 746 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023
SMW
Pure Heavenly Chocolate 1 star review on 7th September 2022
Chris Visk
Anonymous
Anonymous  // 01/01/2019
I bought this chocolate for my granddaughter Penny who has a milk allergy and she loves it 😀
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Posted 3 years ago
Good as ever I have a regular VIP order plus I top up because although I tell myself I don't need 8 bars of chocolate on order every 4 weeks, I am lying to myself. Don't care - Its not adding to my sugar or my weight, so whats not to love?
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Posted 3 years ago
I ordered the chocolate to be delivered to my grandson Who is in lockdown at university . He was absolutely delighted with the surprise and even more pleased with the chocolate, he thought it was delicious.
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Posted 3 years ago
Chocolate was delicious, not too sweet and good texture. Salted caramel was particularly good. I eat low carb so this is a great find for me and I thoroughly recommend trying for yourself. 😃
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Posted 3 years ago
Absolutely delicious I am dairy intolerant. I have tried many other dairy free chocolate but really not a patch on yours, I ended up throwing them away. So pleased I found your company. It tastes like chocolate. Thank you
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Posted 3 years ago
Great product and superb delivery.
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Posted 3 years ago
Love this chocolate, especially any of the dark chocolate. It’s our special treat on weekend evenings 1/2 bar each! We’ve had no problems with deliveries and never had to return any. On the rare occasion there’s been a mistake in our order it’s been sorted out quickly. We’ve shared this chocolate with friends and given it as gifts. Everyone seems to love it as much as us.
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Posted 3 years ago
I ordered a taster box and it was amazing. All of the chocolate was delicious. The dark was a little bitter for my taste but still nice and all of the others were divine. My favourite was the coffee but the salted caramel was also delicious. The milk one was lovely and creamy. I will be ordering again.
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Posted 3 years ago
I received a selection of flavours as a birthday present,loved it all but salted caramel was my favourite! Such a nice change to easily buy a vegan option,definitely recommended.... I’m reordering as I speak!
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Posted 3 years ago
Great chocolate, as a type 2 diabetic, it means i can still treat without the guilt, and a couple of pieces at a time is enough, would reccomend, website didnt work for me to try different flavours as a vip cutomer, but hopefully they will resolve that, great job, its not easy to make something like chocolate without all the usual stuff that goes into it and make it taste great, but they have done it, thank you very much;-)
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Posted 3 years ago
I have been buying the mini bars ever since Pure Heavenly Chocolate started to produce them. They are delicious with many different flavours; my two top favourites are dark chocolate and the banana one. I find that a bar is the perfect size and I don’t need to eat more chocolate after one. I’m type 2 diabetic and it’s lovely to be able to have this kind of treat! I highly recommend both the chocolate and the company. Customer service is fantastic and deliveries are always prompt. In these hard times this is a way to spoil yourself and others. Great chocolate!
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Posted 3 years ago
The chocolate is just divine. The customer service is second to none everything is delivered just when they say it is. On the whole I don't think they can improve on any level.
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Posted 3 years ago
I'm a VIP member and receive chocolate every month. Their products are delicious and as a diabetic I couldn't manage without them. They certainly satisfy my sugar cravings and even my little granddaughter (aged 3) loves their chocolate, especially the banana flavour. I look forward to hearing the sound of my chocolate delivery as it is put through the letter box. I can honestly say, it is the nicest "healthy" chocolate I have tasted!!
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Posted 3 years ago
Fantastic chocolate, great mouth feel, superb taste and only 2% sugar! Utter bliss!
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Posted 3 years ago
Purely scrumptious!!! I am a VIP customer and love this chocolate.....the staff are so friendly and the box pops through my letterbox....which I love!! If you are looking for a healthier and tastier option to normal high sugar chocolate....dont hesitate....go for it!!!
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Posted 3 years ago
FANTASTIC CHOCOLATE!! It gives me sheer excitement that I can enjoy such a delicious chocolate GUILT FREE!! And so many flavours, very well made and love that it comes to my door every month without fail!! Thank you Heavenly :-D
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Posted 3 years ago
Pure Heavenly is a delicious tasting Vegan Chocolate with very little sugar and with many of the allergens removed. It is beautifully packaged and a really good price. I get a monthly delivery as a VIP member and love that I can change my flavours each month if I choose. Always look forward to the box through the door!
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Posted 3 years ago
Heavenly is by some considerable margin the best free-from chocolate brand I have come across and, as someone with a number of food allergies, I have tried numerous brands. I have a VIP subscription and get 12 bars of chocolate reliably delivered each month, which has been a real blessing during the coronavirus pandemic.
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Posted 3 years ago
Best non dairy chocolate I’ve ever tasted and one of the few without soya as well. Great price, great range of flavours and love that we have a regular monthly delivery which always arrives on time. Always recommend it to everyone.
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Posted 3 years ago
Gorgeous chocolate
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Posted 3 years ago
Pure Heavenly Chocolate is rated 4.0 based on 746 reviews