Pure Heavenly Chocolate Reviews

4.0 Rating 746 Reviews
74 %
of reviewers recommend Pure Heavenly Chocolate
4.0
Based on 746 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 36%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023
SMW
Pure Heavenly Chocolate 1 star review on 7th September 2022
Chris Visk
Anonymous
Anonymous  // 01/01/2019
I have type 2 diabetes. I have discovered Chocologic, a chocolate that uses Steviol which humans can't absorb, sold at Tesco and Morrisons in the UK. It is delicious, like ordinary chocolate, but very limited in flavours. I tried Heavenly chocolate because of the absence of palm oil, because it's OK for diabetics and becasue of the range of flavours. I found the texture stodgy and not at all melty. It clagged up my mouth and I didnt like the flavour (Silk, which is 'an alternative to milk chocolate'). It is a lot more expensive than Chocologic and wasn't to my taste. Unfortunately I bought the pack with all the flavours.
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Posted 2 years ago
The mint choc and the orange choc are incredible, the dark with sea salt is lovely too. If you're looking to curb cravings, I would recommend the dark with sea salt as you only need 1/2 squares of it and its quite filling and sorts the sugar craving out too. So impressed with this as I have been looking into low carb/sugar alternatives and I am obsessed with chocolate. The order arrived the next day brilliantly packaged. The customer service live chat was responsive and helpful. So impressed with this company and so glad I found them after seeing them ages ago on dragons den. Placing another order today and Anna has been very helpful!
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Posted 3 years ago
I had been looking for a low sugar chocolate bar to enjoy whilst on a diet. Stumbled upon Heavenly and ordered my starter pack which arrived yesterday . I only have great things to say about the product They are really tasty and have awesome flavours too. I recommend anyone like myself looking for a chocolate treat to try these and I for one will be ordering more “Heaven in a box””Heavenly in your mouth”
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Posted 3 years ago
Wow - delicate ‘authentic’ flavours that are completely satisfying... A small bar is less than 120 calories and can easily fit into a healthy eating plan. As a Slimming World Consultant, I can’t wait to share this information with my members. Once we are back in the ‘real’ world I can feel a Taster session is well overdue... Thank you ❤️
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Posted 3 years ago
Purchased a taster pack as a wee treat for my diabetic dad. He said that it tastes amazing. Would recommend this company, really good service. Will be back to buy more. Thank you 😋🍫
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Posted 3 years ago
So I was never a chocoholic and could take it or leave it. But since being told at the end of 2020 I was diabetic, I was suddenly craving it. I guess it's a case of wanting what I couldn't have. So in searching chocolate for diabetics, I found Pure Heavenly. So glad I did as it is satisfying my cravings already.
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Posted 3 years ago
Customer service was superb
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Posted 3 years ago
I was gifted a christmas advent calander and the chocolate was the best ive ever tasted in my life! I will be buying chocolate from you from now on XD cadburys can go take a hike!
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Posted 3 years ago
Don’t know if I’m qualified to write a review as I haven’t actually tasted the chocolate yet. I ordered some to give as a Christmas gift and it arrived today. It was delivered by a very wet postman and the chocolate was in a very wet box. I had hoped to be able to give the gift in the original box but the box is completely ruined. It would be helpful if it could be enclosed in an outer box to protect the original box and its contents.
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Posted 3 years ago
I absolutely love this chocolate, I'm diabetic and haven't liked chocolate in years , because this isn't as sweet I really enjoy it, I know order regularly and can't get enough of this product, highly recommended, professional and prompt delivery
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Posted 3 years ago
Love Pure Heavenly, one of the best vegan chocolate I've tasted in ages.
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Posted 3 years ago
Love the chocolate, flavour, Banana is the best, I will get more for family & friends, Great Christmas gift or birthdays and its good for Diabetic people & vegan, I bought for my dad and he love it to. I do recommend Pure Heavenly you get 10 stars from me..
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Posted 3 years ago
What's not to love? Delicious chocolate, so easy to order, great communication & arived on time, beautifully packaged. Recommend, recommend, recommend ❤ Thank you, just reordered.
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Posted 3 years ago
I have just started with Pure Heavenly Chocolate and tried the sample box before I committed so I could see which flavours I liked best. The chocolate arrived promptly and was well protected. I love all of the flavours (favourites are salted caramel, mint and raspberry) but all taste nice anyway. The price seems very reasonable and Pure Heavenly Chocolate is suitable for people with intolerances. You can have regular deliveries set at between 1 and 8 weeks. I believe you can pause deliveries if you have too much but can't see that being a problem for me!!
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Posted 3 years ago
Pure Heavenly is one of the best vegan chocolates that I have tasted.Vicky
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Posted 3 years ago
Sublime chocolate, subtle flavours and you really would not know it was dairy/gluten/ low sugar - the price reflects the quality, well bit not overly packaged with good delivery times , for those on restricted diets it's perfect, for those who are not - it's still lovely!
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Posted 3 years ago
I bought this chocolate for my granddaughter Penny who has a milk allergy and she loves it 😀
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Posted 3 years ago
Good as ever I have a regular VIP order plus I top up because although I tell myself I don't need 8 bars of chocolate on order every 4 weeks, I am lying to myself. Don't care - Its not adding to my sugar or my weight, so whats not to love?
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Posted 3 years ago
I ordered the chocolate to be delivered to my grandson Who is in lockdown at university . He was absolutely delighted with the surprise and even more pleased with the chocolate, he thought it was delicious.
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Posted 3 years ago
Chocolate was delicious, not too sweet and good texture. Salted caramel was particularly good. I eat low carb so this is a great find for me and I thoroughly recommend trying for yourself. 😃
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Posted 3 years ago
Pure Heavenly Chocolate is rated 4.0 based on 746 reviews