Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.97

4.0 Rating 746 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

Questions

Metrics

4.0

Based on 746 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Pure Heavenly Chocolate made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really good Moc-Chocolate and they have my favourite flavour too! - Salted Caramel. Vegan and no palm oil. It is well worth a try.”

Helpful Report

Posted 3 years ago

“This chocolate is creamy, tasty and low in sugar. Bought it for my lactose intolerant daughter and I can’t helping pinching it.”

Helpful Report

Posted 3 years ago

“Best chocolate ever!”

Helpful Report

Posted 3 years ago

“Lovely chocolate for anyone with food intolerances etc, always arrives well packaged and in first class condition. They always keep you informed on shipping etc which is great so you know that you look out for its arrival. Lovely company to deal with and I have so enjoyed daily posts on Facebook throughout the lockdown 😷😃”

Helpful Report

Posted 3 years ago

“Love the chocolate. Would like the coffee variety to be stronger though as it is very mild coffee flavour”

Helpful Report

Posted 3 years ago

“Have been buying this chocolate for a long time now as I have a regular order every week. I am always very happy with the quality and taste of the chocolate. Excellent customer services and regular updates by e-mail. Keep up the good work. Everyone should try this gorgeous chocolate especially as it is healthier than most chocolates. Give it a go!”

Helpful Report

Posted 3 years ago

“All great with the service from Pure Heavenly chocolate. As a regular customer the delivery service is excellent and on the one occasion when there was a supply issue there was regular email contact and each time the option to cancel the order if I wanted to.”

Helpful Report

Posted 3 years ago

“Arrived quickly. Tasted delicious. Particularly the dark chocolate”

Helpful Report

Posted 3 years ago

“I have such blood sugar problems and I love Heavenly chocolate it doesn’t make me ill I can enjoy 2 squares and I’m satisfied so it lasts longer than any other chocolate I’ve tried the mint is so yummy and the bite gives satisfaction and lots of flavour xXx also I don’t feel guilty about giving my kids a treat as I know it’s not bad for them they love it too xXx”

Helpful Report

Posted 3 years ago

“Delicious chocolate and my monthly subscription keeps our vegan daughter and us happy!! The chocolate is so smooth and the flavours are so good but there is none of that claggy sweet mouth feel after that you Get with most chocolate. Favourite flavours are dark ginger, coffee and Salted caramel .”

Helpful Report

Posted 3 years ago

“Just the BEST chocolate, great friendly company, delivery is efficient. So many lovely flavours, healthy also, much lower calorie chocolate. Once you try it you won’t look back. Also some great offers, and lovely for a present.”

Helpful Report

Posted 3 years ago

“We both love chocolate My husband is diabetic and I am diary intolerant The Heavenly chocolate is beautiful and makes you feel you are having a treat but it's not adversely affecting your health”

Helpful Report

Posted 3 years ago

“I am so happy to finally find a healthy chocolate with an amazing taste and great choice of flavours . I am impressed with the packaging , all bars are well packed and not broken. I would highly recommend.”

Helpful Report

Posted 3 years ago

“We have been buying Heavenly Chocolate regularly since we first saw it on Dragons Den. It is an excellent product at a good price and we enjoy trying new flavours. The company communicates with its customers well and delivery is tracked and has been reliable. We have not had a problem with our order and never needed to send an order back or request a refund. We would recommend this chocolate. It’s lush!”

Helpful Report

Posted 3 years ago

“I’m a VIP customer and I absolutely Love this chocolate my new favourite is the new dark sea salt, then the dark raspberry, for someone who is dairy and gluten intolerant this company is brilliant, highly recommend 👍😍”

Helpful Report

Posted 3 years ago

“Excellent choc and service , once had a mix up with order and another was sent straight out . Always email updates for delivery and any offers or delays . I have a regular monthly delivery better than any supermarket dairy and gluten free choc”

Helpful Report

Posted 3 years ago

“I am a bit of a chocoholic, My favourite is Divine (from the Oxfam shop) I have tried others from time to time but, Heavenly so far is the only one that matches it.”

Helpful Report

Posted 3 years ago

“I’ve been buying the chocolate since it was on dragon’s den and have enjoyed all of the flavours. As someone who suffers from diabetes I am very strict with my sugar intake but allow myself 2 squares a night!”

Helpful Report

Posted 3 years ago

“This chocolate is amazing! The service is brilliant! Have not had to return anything for a refund but I’m sure if I had to the service would be just as brilliant! Try it, you won’t be disappointed!! ❤️”

Helpful Report

Posted 3 years ago

“Great taste fruit & nut chocolate with low sugar 4g per 85g bar and being a diabetic is the best choice yet! Discount if you become a VIP customer with a regular orders. Thank you Pure Heavenly for getting chocolate back into my life! ❤”

Helpful Report

Posted 3 years ago

Pure Heavenly Chocolate is rated 4.0 based on 746 reviews