Pure Heavenly Chocolate Reviews

Name: Pure Heavenly Chocolate
Rating: 3.97

4.0 Rating 746 Reviews

74 %

of reviewers recommend Pure Heavenly Chocolate

Company Reviews

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Metrics

4.0

Based on 746 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Pure Heavenly Chocolate 1 star review on 17th November 2023

SMW

Pure Heavenly Chocolate 1 star review on 7th September 2022

Chris Visk

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a diabetic with lactose intolerance this type of chocolate is the best flavour i have found that i can eat. I prefer the darker flavours but all are good and would recommend to anyone .”

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Posted 3 years ago

“Beautuful chocolate. Lots of different flavours to choose from.”

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Posted 3 years ago

“I absolutely adore this chocolate and can eat it guilt free...I always have a little stock of it in the house. I have a regular order each month and have been introducing friends and family to it too. I recently gave some to my mum and dad. Mum, who is on slimmers world can have a little of this every day if she wants...The small bars are only 3 syns, if I remember rightly, and dad who is diabetic can have it too! Regardless of being a healthy option it is really scrummy 😋💕”

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Posted 3 years ago

“Really nice chocolate. Never had a problem with delivery. I have been a customer for a while now and am always very happy when my parcel arrives”

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Posted 3 years ago

“I have been buying for a long while and I can say I enjoy the whole experience, buying, taking prompt delivery and consuming the delicious chocolate. Plenty of choice and the freedom to take as much or as little as needed, not being obliged to keep to a subscription. If at any time you need to contact them you tend to get a prompt reply so you feel you are a valued customer. Well done to the team.”

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Posted 3 years ago

“This is the first dairy free chocolate I have really enjoyed, it is also palm oil free. The coconut is my favourite, it’s taste is amazing. Orange is my second favourite and mint my third. I recommend this so much... YUM!!!”

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Posted 3 years ago

“Been subscribing for about a year now and I can't get enough. Recent new flavours I've tried are very good, particularly the cherry. This is now in my top 3 with Raspberry and Ginger. These bars are now a staple in my house and have really helped me reduce my sugar intake without feeling like I'm depriving myself. Communication and delivery is good.”

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Posted 3 years ago

“My great grandchildren are allergic to dairy and soya so heavenly chocolate is the perfect answer and the variety of flavours makes them very happy”

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Posted 3 years ago

“I have 4bars delivered every 2weeks.I love the chocolate.fruit and nut is the best but they are all delicious.I recommend this brand to everyone that will listen!”

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Posted 3 years ago

“Customer service is excellent the home grown business exudes friendliness and fun yet is professional at the same time. Any communication I’ve had has received a very quick response and any problems resolved immediately. The chocolate keeps me sane! Having been diagnosed with cancer in 2017 I was looking for a healthy treat and discovered Pure Heavenly I haven’t looked back since”

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Posted 3 years ago

“Love the dark chocolate. Product is well packaged and arrived quickly. I buy regularly, it suits my taste as I don't like things too sweet. I like the fact that it is only 1% sugar. Few pieces go a long way.”

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Posted 3 years ago

“Delicious chocolate treat with a healthy kick as It’s not full of sugar and nastys and also tastes really great, especially if you have allergies, but don’t compare it to a bar of your normal chocolate because it ain’t....My favourite is Cherry Dark or Raspberry Dark... but hey I just love dark chocolate! The membership means it’s delivered to your door with no hassle!”

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Posted 3 years ago

“Very quick service, extremely quick and professional customer service. My daughter cannot eat “normal” chocolate due to allergies but these cause zero issues with her and they are absolutely delicious. I cannot recommend this company highly enough. I’ve never had to ask for a refund because I’ve always been very happy with the service and products but any problems are sorted very quickly and efficiently.”

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Posted 3 years ago

“I am so happy with the service I receive from Pure Heavenly! The products are very competitively priced, and as I am both diabetic and lactose intolerant was difficult to find a product that catered for both these conditions. Customer service is excellent queries are answered swiftly. I always know when my VIP PACKAGE is being delivered as I am kept well informed by email, and it fits nicely through letterbox so no need to be home!”

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Posted 3 years ago

“We love your chocolate and so do my friends who cant do dairy or eating less sugar . I love it as food can be my enemy. I cant eat gluten wheat sugar or dairy. I also have had a massive flare up of my ibs because of vegies. So yes we all love your chocolate Celia Lebbon”

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Posted 3 years ago

“Pure Heavenly is fantastic ! Who doesn’t love chocolate....... Being lactose intolerant I have struggled to find nice chocolate, but now I look forward to my little box of goodies arriving through the post each month 🤩👏👌 Even my husband likes it and he’s not dairy free so you must be doing something right because he’s a chocoholic ! Thank you Mrs Hudson, Wakefield”

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Posted 3 years ago

“'Heavenly by name, heavenly by taste'.”

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Posted 3 years ago

“Pure Heavenly Chocolate is just that, heavenly. Diagnosed as pre diabetic 2 years ago I had to overhaul my diet and although I’m a size 8 I still needed to cut out the sugar and sweet things. Heavenly chocolate allows me to have a treat without putting my health at risk, well done you’re amazing.”

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Posted 3 years ago

“I am gf and df so I struggled to find a nice chocolate that wasn’t too bitter. This chocolate tastes so good and they have a wide range of flavours. They are quick to send it out and the packaging is good to keep it from getting broken.”

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Posted 3 years ago

“I was given a bar of heavenly chocolate by my daughter when I visited her in England. I am Vegan and have a lot of allergies... I am also a migraine sufferer since I was 12 and now am 55. Since the age of 12 I have not eaten chocolate as it brought on my migraines. After years of balancing my diet I have had less headaches over the years. My daughter told me to try the chocolate. I was skeptical but agreed to try it. I flew back to California with my bar of chocolate. In a week that I had not a lot planned I tried the chocolate. A couple of squares the first day. The second day another couple of squares. Well you could imagine how I felt. No headaches.. no allergy reactions. I was sold. I now buy in bulk my Heavenly chocolate. My fav is the hazelnut... my second fav the mint. It reminds me of eating After Eight mints at Christmas as a kid. I feel blessed to have found Heavenly chocolate and that it works for my body. I now how a mini fridge in my house with my chocolate stash and family know it’s mine don’t touch. If you are in doubt about this brand don’t be. Buy it. I have tried Hu vegan chocolate in the States. It’s good but not a touch on Heavenly. Well done Heavenly team. Please keep producing clean food. It’s just marvelous for allergy folks! God Bless 😘🙏”

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Posted 3 years ago

Pure Heavenly Chocolate is rated 4.0 based on 746 reviews