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Pure Lakes Reviews

5.0 Rating 1,772 Reviews

99 %

of reviewers recommend Pure Lakes

Company Reviews

Product Reviews

5.0

Based on 1,772 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Pure Lakes 5 star review on 27th June 2023

Pure Lakes 5 star review on 21st June 2023

Pure Lakes 5 star review on 6th January 2023

Heather Aughpin

Pure Lakes 5 star review on 6th January 2023

Heather Aughpin

Pure Lakes 5 star review on 17th September 2022

Pure Lakes 5 star review on 31st August 2022

Kathy Beresford

Pure Lakes 5 star review on 31st August 2022

Kathy Beresford

13

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely company that shows a real interest in their customers. I was unable to place an online order so I called and spoke to Gareth who located my previous phone order which he was able to duplicate. In fact, as I wanted to purchase a large quantity of the diffuser oil, Gareth was able to offer me a less expensive way, i.e. by buying a one litre bottle which made a massive saving. We followed this up with a couple of confirmation emails and within a couple of days, my order arrived. I couldn't be happier, thank you to Gareth for a wonderful truly customer focused service. 😀”

Posted 1 day ago

“Absolutely gorgeous products! Leave you feel smooth super clean and smelling lovely. Top favourite product is defiantly the hand balm, the only thing that repairs working hands for sure!”

Posted 2 days ago

“Bought the PURE LAKES foot barm, and just love it. Lovely smell and texture, a little goes a long way. Have bought it from the shop a couple of times but this time ordered online and found delivery very quick and efficient.👍”

Posted 2 days ago

“Fantastic service as always. The free hand-wash was a lovely treat. I have been using the body lotion/moisturers for many years and my skin feels much better for it.”

Posted 3 days ago

“I love the lavender & chamomile hand wash!! This is my second purchase, after staying in a lovely guesthouse in Windermere where it was in the bathroom and I love the smell that's stays fresh on your skin after washing..”

Posted 5 days ago

“Brilliant shaving cream. Smoothest shave I've ever had. Clean fresh smelling. Using natural ingredients. Great to support small businesses in the Lake District. We'll done team.”

Posted 1 week ago

“As ever, such wonderful products. I hate it when I run out. Great service, and I love that I can get my bottles refilled.”

Posted 1 week ago

“So very pleased with my delivery. Products are just amazing and fills my home with just the most fabulous fragrance - Candles and reed diffusers. Shower gel and hand and body lotion on point - Thank you for creating such wonderful products!! Pure Lakes - So glad I found you!! Sweet Basil and Orange - simply superb !! Here's to my next order!!”

Posted 1 week ago

“Delicious stuff. Great that packaging is bio degradable.”

Posted 2 weeks ago

“Wonderful products - prompt delivery - reliable customer service.”

Posted 2 weeks ago

“I love everything I have tried and look forward to trying new products. Wonderful soap in a tin great for holidays. Body lotions with amazing perfume really do moisturise”

Posted 2 weeks ago

“I absolutely love the products I’ve tried so far! I intend to sample some more & have also recommended you to friends 😊”

Posted 2 weeks ago

“Great product, delivered quickly”

Posted 2 weeks ago

“Great products, I have a dry itchy patch that I’ve tried all sorts of creams. The dry skin cream has made a massive difference. Thank you”

Posted 3 weeks ago

“As a keen gardener I find your Pure Lakes hand was and hand and body lotion first class at protecting my hands against dry skin. In my opinion this is a first class product. I have just started to use your shampoo and conditioner and feel exactly the same about it.”

Posted 3 weeks ago

“Absolutely love these products, every ounce feels complete quality. Love the salt scrub”

Posted 3 weeks ago

“I Absolutely love Pure Lake products they smell so lovely and my skin feels lovely too”

Posted 3 weeks ago

“Lovely products and great customer service”

Posted 3 weeks ago

“A pleasure to deal with from placing order to delivery. Products are of good in price and quality. I fell in love with them since first buying a hand sanitizer.”

Posted 3 weeks ago

“Beautiful fragrance and quality of these liquid soaps. First used in a rental property in the lakes and been treating myself since. My favourite is orange and neroli. Also bought as gifts which have been gratefully received!”

Posted 1 month ago

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Pure Lakes is rated 5.0 based on 1,772 reviews