“Application process really easy, my credit score isnt the best and they were happy to lend me £300 i asked for. will definitely be using them again :)”
“I have just applied for a loan the application was declined as timed out but at least when I spoke to the lady on the phone she was so helpful this morning thanks Peter”
“Having paid my previous loan in full I was somewhat surprised that it took me a lot longer to be approved for a further loan, and also asked to supply my most recent wage slip, which I had to scan and email.
Although I was eventually approved for a loan, I think a better streamlined system could be in place whereby you just log in, apply for a new loan. There should be a tick box which says something like "are your circumstances the same as when you last applied"? Then proceed to apply and get approved a lot quicker”
“Was confused over having to provide proof etc as the company rep kept telling me I had a great repayment history and hope this won't be needed in future otherwise I find the services provided very good”
“i have always recieved good customer care and when i have needed to speak to a member of staff they have always sorted out my query and are very helpfull. Good service!”
“The website said I was declined - but a quick call to Customer Services said there was a problem with the site andI had been approved - less than an hour and a half later the loan wa in my account. Friendly staff too.”
Thank you for your feedback Neil, sorry to hear you felt the service could have been quicker. If you have any additional feedback please feel free to contact us on customercare@quidmarketloans.com.
