Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.76

4.8 Rating 4,361 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,361 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

Visit Website

Write Your review

Tell us how Rack Attack made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rack Attack 5 star review on 15th April 2024

Robert M

Dan H

Rack Attack 5 star review on 12th April 2024

Sol R

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome product and service! Just what I needed….”

Rack Attack 5 star review on 14th March 2024

Helpful Report

Posted 1 month ago

“Quick and easy to fit my vehicle for the racks. Shipped quickly. It was easy to install.”

Helpful Report

Posted 1 month ago

“Excellent customer service! The individual who attended us was very professional and demostrated great knowledge of the product we purchased.”

Helpful Report

Posted 1 month ago

“Great customer service!”

Helpful Report

Posted 1 month ago

“I was pleased to find the Thule Upride from Rack Attack for less than any other dealer and they offered free shipping! What else could you ask for? They shipped the product extremely quickly. Thanks for a great purchase experience.”

Rack Attack 5 star review on 12th March 2024

Helpful Report

Posted 1 month ago

“Shipping was incredibly fast. The bicycle rack arrived the day after I placed my order and the box/contents were all in great condition. I would do business again with them in a heartbeat.”

Rack Attack 5 star review on 11th March 2024

Helpful Report

Posted 1 month ago

“I bought the Thule SnowPack 6 to fit on my Mercedes Crossbars. The rack arrived two days before I needed it for a ski week with out of town friends. Much better selection, information, and pricing than the Thule site.”

Helpful Report

Posted 1 month ago

“Awesome service. delivery was fast and instructions were very easy to follow . The youtube video from rack attack was very easy to follow, also installation fit great the first time.”

Helpful Report

Posted 1 month ago

“Great experience with Rack Attack! I ordered foot pack for a Thule set up based on info I found online. I had it in hand in 2 days. Unfortunately my research proved incorrect and the folks at Rack Attack immediately sent me a return label and helped me figure out the correct component. Very happy with their service.”

Helpful Report

Posted 1 month ago

“We bought the Yakima Skyline roof rack for our car. The shipping was timely and ordering was easy. Our biggest challenge was figuring out what we wanted. We look forward to our summer adventures and our car looks fantastic.”

Helpful Report

Posted 1 month ago

“The Rack Attack team was exceptional and totally professional. They were on top of helping with our special needs to accommodate our long marathon racing conoes! Superior in every way. Peter Heed”

Helpful Report

Posted 1 month ago

“Product arrived quick and was as described.”

Rack Attack 5 star review on 7th March 2024

Helpful Report

Posted 1 month ago

“Rack attack as a retailer is fine. No problems.”

Helpful Report

Posted 1 month ago

“Excellent service with purchase and install, and adjusting install of Cargo Box on UX250h. Two in-person events and just a phone call to determine if an appointment was needed. Very efficient. I see that this request for comment pertains to the Moki door step that I bought on line after. Purchased that over the web. It's great.”

Helpful Report

Posted 1 month ago

“excellent service, quick delivery”

Helpful Report

Posted 1 month ago

“I stopped in to get help getting new locks for my Yakima racks after losing the original keys. The staff helped me out with perfect customer service. We identified the key code and even replaced the cores with ones they had on hand. Since we swapped cores, they didn’t even charge me. You don’t find service like this often this day and age.”

Helpful Report

Posted 1 month ago

“Rack Attack responded very quickly to my order and it was deliverd immediately. When I spoke to them on the phone they were very professional and courteous.”

Helpful Report

Posted 1 month ago

“Easy order. Prompt shipment of pristine item.”

Helpful Report

Posted 1 month ago

“Delivery only took 3 business days. Product arrived as described in perfect condition.”

Helpful Report

Posted 1 month ago

“Loved the detailed videos showing the different types of bike racks. Definitely helped me choose the Kuat Sherpa 2.0. Ordering was very easy and shipping was extremely fast. Nothing but a positive experience with Rack Attack.”

Helpful Report

Posted 1 month ago

Rack Attack is rated 4.8 based on 4,361 reviews