Rack Attack Reviews

Name: Rack Attack
Address: 120 W 3rd Ave, Unit 201, Vancouver, British Columbia
Rating: 4.76

4.8 Rating 4,356 Reviews

94 %

of reviewers recommend Rack Attack

4.8

Based on 4,356 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 15th April 2024

Robert M

Dan H

Rack Attack 5 star review on 12th April 2024

Sol R

564

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service from Erica; thank you so much for stepping up and resolving my problem.”

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Posted 2 days ago

“Always Great Service and Fast Shipping from the Folks at Rack Attack!”

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Posted 2 days ago

“Took a fairly long time to ship so I cancelled and ordered from another shop. Probably not the positive feedback you want haha”

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Posted 2 days ago

Matthew, We are very sorry about this situation. I will look into this and email you to see if there is anything we can do to fix our error. Thanks, Matt Rack Attack

Posted 1 day ago

“I placed an online order with Rack Attack for a Kuat NV 2.0 bike rack. The following day, I submitted a question on the Rack Attack website & promptly received a reply which answered my question. The following day, my rack was delivered! Couldn't ask for more. Easy, streamlined & quick.”

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Posted 2 days ago

“Shockingly fast service to Florida- would highly recommend. Unfortunately my kuat nv 2.0 had a gouge into the powder coated finish on one piece- no fault of RA. Excellent service”

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Posted 2 days ago

“The delivery was quick, the product of great quality and the self-installation instructions easy to follow. Rack attack’s online description is accurate as well!”

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Posted 5 days ago

“Great experince purchasing online from Rack Attack. Having the unbox videos illustrated exactly what to expect, highlighting the features and making the purchase decision easy. Rack arrived in just a couple days and was easy to assemble. Just like Christmas morning! :-)”

Rack Attack 5 star review on 11th April 2024

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Posted 6 days ago

“Great customer service for all the question I had before buying my Dometic CFX3 35L. Super fast shipping! Looking forward to try my new toy! So glad I will no longer have to buy ice to keep my food fresh!”

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Posted 1 week ago

“The Yakima Bedrock HD is the only low profile rack that will more than adequately support the weight of my Thule Kukenam RTT and occupants. The Bedrock HD bars will also accept the Thule quick release mounting brackets. Fast shipping by RackAttack, fair price.”

Rack Attack 5 star review on 8th April 2024

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Posted 1 week ago

“Super quick delivery and great price on the kuat piston pro X.”

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Posted 1 week ago

“Rack Attack had the products I needed and they were delivered very quickly!”

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Posted 1 week ago

“Rack Attack had the best price. Even cheaper than Amazon. I purchased a Kuat piston pro x and couldn’t be happier. The purchasing process was seamless and it was delivered in 5 days. As for the rack. It’s worth every penny!”

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Posted 2 weeks ago

“Rack Attack is awesome to work with they went the extra mile and managed to ship my order from two different facilities so it could get to my house faster!”

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Posted 2 weeks ago

“Great product and services, thank you”

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Posted 2 weeks ago

“the installation was easy, the canoe fits snug, I only have to take it on a road trip once the rivers and lakes warm up”

Rack Attack 5 star review on 31st March 2024

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Posted 2 weeks ago

“friendly service”

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Posted 2 weeks ago

“Amazing!! I really love your company!”

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Posted 2 weeks ago

“Order came in quick and good customer support”

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Posted 2 weeks ago

“Easy purchase, product was in stock at the Toronto location. Awesome proactive tracking system in cooperation with UPS. I had my rack in 4 days from when I placed the order. Assembled in my house as it was too cold to assemble outside on the car. Went well. Rack is on the car, very solid. Transported my large framed DH bike to n from bike shop and it’s awesome. Super solid, sturdy, keeps the bike safe and secure So far very very happy with my purchase”

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Posted 3 weeks ago

“quick delivery. I had the options to buy from Rack Attack or Thule itself for my bike rack, but I know you guys had a hard time since last year with all the store expanding and sales decrease post covid. Defenitely would love to continue support our local rack shop. keep up the good work!”

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Posted 3 weeks ago

Rack Attack is rated 4.8 based on 4,356 reviews