Rack Attack Reviews

4.8 Rating 4,339 Reviews
94 %
of reviewers recommend Rack Attack
4.8
Based on 4,339 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Rack Attack Reviews

About Rack Attack:

Rack Attack is the number 1 retailer of vehicle rack solutions in North America, offering a huge selection of high-quality brands and products, which can be bought online and in any of their stores locations across North America.

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Rack Attack 5 star review on 25th March 2024
Anonymous
Rack Attack 5 star review on 22nd March 2024
Tim E
Rack Attack 5 star review on 22nd March 2024
Tim E
Rack Attack 5 star review on 22nd March 2024
Tim E
Rack Attack 5 star review on 22nd March 2024
Tim E
Rack Attack 5 star review on 19th March 2024
William W
Rack Attack 5 star review on 14th March 2024
Emmanuel K
114
Anonymous
Anonymous  // 01/01/2019
You guys were great no issues with you at all. The manufacturer's product on the other hand was not good. After unboxing I noticed there were several dents on the tubing. When I tried to assemble the basket the tubing did not line up correctly I had to use a self-tapping screw to hold the basket together because one of the existing screw holes did not line up correctly. I also noticed the back basket tubing was crooked. For the amount of money that I paid for it, I should have received a better quality product. My advice for potential buyers is to stay away from Yakima.
Rack Attack 5 star review on 5th December 2023 Rack Attack 5 star review on 5th December 2023 Rack Attack 5 star review on 5th December 2023 Rack Attack 5 star review on 5th December 2023 Rack Attack 5 star review on 5th December 2023
Helpful Report
Posted 3 months ago
Originally I didn't get everything that was on my order, but as soon as I managed to make contact with the gang at Rack Attack they shipped the missing pieces. The rack looks great!
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Posted 8 months ago
Hello, We are sorry to hear about this issue and we will work to get it resolved right away. I am contacting the shipping location and then I will contact you. Thanks, Matt Rack Attack
Posted 8 months ago
Awesome customer service. I was kissing a few parts and they mailed the parts off right away!
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Posted 1 year ago
$1000’s damage
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Posted 1 year ago
I love the chat support. very quick and convenient... John helped me and ended up purchasing the yakima.. i had issues and went to the store and they helped me right away on the spot. i didnt regret buying this rack from you guys.. worth it.
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Posted 1 year ago
The staff at Rack Attack provided outstanding customer service. There was a mix up with my online order and I got multiple responses via email and phone within a couple of hours of contacting them. The problem was solved without any hassle and they followed up to make sure it all worked out. Upon receiving my order I asked to exchange the cross bars for a different model and they immediately helped me at their Ottawa location again without any problems. Can't stress enough how courteous and helpful the staff were at getting me set up. Would highly recommend this company.
Helpful Report
Posted 2 years ago
Rack Attack is rated 4.8 based on 4,339 reviews