Rainey's Closet Reviews

Name: Rainey's Closet
Address: 520 N. Alcaniz Street Pensacola, FL 32501, Pensacola
Rating: 4.79

4.8 Rating 713 Reviews

96 %

of reviewers recommend Rainey's Closet

4.8

Based on 713 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

$Read Rainey\'s Closet Reviews$

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Email:

rentals@raineyscloset.com

Location:

520 N. Alcaniz Street Pensacola, FL 32501
Pensacola
32501

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Rainey's Closet 5 star review on 19th February 2024

329

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first time renting a dress and Rainey's closet was wonderful to work with. Super fast shipping and very easy to return the items! Thank you so much!!”

Rainey's Closet 5 star review on 26th March 2021

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Posted 3 years ago

“Ordering and receiving my daughter's dress was a breeze! Dress looked perfect on her and the sizing was on point.”

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Posted 10 months ago

“Amazing! Amazing! Love using this service thankful for their great customer service”

Rainey's Closet 5 star review on 24th April 2022

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Posted 2 years ago

“The second time we’ve used this site. As a mom of two girls, greatest idea ever. So easy and convenient. The dresses were absolutely perfect!”

Rainey's Closet 5 star review on 24th February 2022

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Posted 2 years ago

“love the dress. i just wished the middle part was covered more. it looked better online: we just had to take her pics from the waist up. i have another event and will rent one again for sure/ hopefully this time we can get a full photo. a bit disappointed but still loved the dress”

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Posted 2 years ago

“Amazing! Seamless process. Very impressed.”

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Posted 2 years ago

“She look amazing 🤩 I lot compliments”

Rainey's Closet 5 star review on 29th August 2021

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Posted 2 years ago

“Needed a dress for a photo session, but didn’t want to buy something that would only be worn once. Very pretty dress and super easy experience overall.”

Rainey's Closet 5 star review on 14th August 2021

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Posted 2 years ago

“This dress is GORGEOUS! We used it for family pictures and they look & photograph perfectly. Highly recommend Rainey’s Closet !”

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Posted 2 years ago

“My first time using them. Very easy experience so far.”

Rainey's Closet 5 star review on 17th June 2021

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Posted 2 years ago

“Fabulous experience! Dresses were gorgeous & well maintained. Sending them back was a breeze. Can't wait to rent again!!”

Rainey's Closet 5 star review on 26th July 2017

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Posted 6 years ago

“Overall experience was good. Order arrived a day late because of ups issues which added some stress. The dresses were absolutely gorgeous and in great shape. However, I can't say the same for the hair accessories. They were packaged only in tissue paper and came in a shipping bag so they arrived very flat. The bows and the flowers were so flat and not full. No matter how I tried to fluff of open them up, it didn't work. I ordered two different headpieces because I wasn't sure which would look better with the dresses and would up not being able to use either and I had to go out and buy my own bows. I feel the accessories should have better package (i.e. In a box and maybe with cotton balls stuffed in the bows to prevent them from falling so flat. ) I have to reiterate just how absolutely gorgeous the dresses are though.”

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Posted 7 years ago

“Love the variety and easiness of the website! The dresses were in perfect condition and even arrived earlier! Also, customer service was top notch! Annie, answered me immediately and even helped me look for exactly what i was looking for.”

Rainey's Closet 5 star review on 20th March 2017

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Posted 7 years ago

“Received the dress on time, it was gorgeous, and was very specific on how to return. I will definitely use them again!”

Rainey's Closet 5 star review on 13th March 2017

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Posted 7 years ago

“Great dress! Great quality! Easy shipping instructions. Would rent from them again!”

Rainey's Closet 5 star review on 7th March 2017

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Posted 7 years ago

“This was my very first time using Rainey's closet, after hearing tons of photographers rave about it and seeing all the stunning dresses they have. I rented two dresses, a TTDM cape and Miss Stevi Marie flower crowns for my Christmas mini sessions and I was not disappointed. The dresses were so gorgeous. The girls didn't want to take them off and loved twirling in them. Everyone loved being treated to new, fancy dresses. I also had to order a dress last-minute, and while there was extra shipping (to be expected) it was a total life/money saver! The worst part was having to sending everything back, although the packaging made it pretty easy. I just didn't want to say goodbye. But I will be back here soon and renting as many dresses as possible. Costumer service was also fast and amazing. Thanks Erica!”

Rainey's Closet 5 star review on 15th November 2016

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Posted 7 years ago

“I had an excellent experience. The dress and headpiece were beautiful and the process was very easy.”

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Posted 7 years ago

“I have ordered from Rainey's Closet a few times now and love them. The only suggestion I have is that due to the flooding here in Louisiana, we had to rent the same dress and halo twice (over $100) because of the photoshoot being cancelled due to flooding and we never got to use them (not Rainey's Closet's fault) but would have been nice to have a little discount for re - renting due to national natural disasters.”

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Posted 7 years ago

“I was extremely happy with using rainey's closet! If there was ever a question I had I was answered very quickly. Every order I had purchased came packed extremely neat and clean. I'm very excited too continue using rainey's closet for shoots. I have also spread the word to friends and other photographer's about using rainey's closet for special events and shoots.”

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Posted 7 years ago

“Items came in on time! It was easy directions to send items back. They clothes were beautiful! We are so pleased and can't wait to get to order again soon. Thank you!”

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Posted 7 years ago

Rainey's Closet is rated 4.8 based on 713 reviews