Reactive Parts Reviews

Name: Reactive Parts
Address: 20 Chancerygate Business CentreWhiteleaf Road, Hemel Hempstead
Rating: 3.39

3.4 Rating 36 Reviews

53 %

of reviewers recommend Reactive Parts

3.4

Based on 36 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

02036030125

Email:

info@reactiveparts.com

Location:

20 Chancerygate Business CentreWhiteleaf Road
Hemel Hempstead
HP3 9HD

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Reactive Parts 5 star review on 3rd April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always a fab service from the team at reactive parts. They have being my one stop shop for my 2024 season bike build. Latest addition lightech fix foot pegs. Just the job 👌🏻👌🏻👌🏻”

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Posted 3 weeks ago

“Fast delivery and great communication”

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Posted 3 years ago

“Fast shipping and great communication as always”

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Posted 3 years ago

“Best thing about them has been the service. I ordered some brake pads and received a ‘standard’ email saying they would be sent in the next 7-10 days. As I needed them urgently I called them up, they made a call and emailed me back within an hour to say they were in stock and they turned up 2 days later. One very happy customer.”

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Posted 3 years ago

“Great service with such a fast parts delivery, very happy thankyou.”

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Posted 3 years ago

“Web site was easy to use and fast check-out service. Shipping and dispatch information was accurate and my consignment arrived within 24hrs. Highly recommend RP to anyone.”

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Posted 3 years ago

“Great range of parts really good service throughout speedy delivery top guys and girls many thanks 👊”

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Posted 3 years ago

“Perfect. Bought a rad guard for my XSR 700. Fits perfectly, looks mint, paired with the super fast delivery and excellent communication, I cannot fault the part or the service!”

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Posted 3 years ago

“Scarily fast delivery Comprehensive brands on offer”

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Posted 3 years ago

“Great products, Great supplier, would highly recommend to all of my friends.”

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Posted 3 years ago

“Ggreat tvvthyhujuhsrgsgrhdhfhd gvtvhthyhy”

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Posted 3 years ago

“I’ve had good customer service. Sorted out my vouchers etc.”

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Posted 3 years ago

“good company”

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Posted 3 years ago

“Fantastic service and communication and a quality product, would highly recommend. Thanks again.”

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Posted 3 years ago

“I’ve used reactive parts now for a couple of years and always had a fast and helpful experience with them.”

Reactive Parts 5 star review on 5th February 2020

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Posted 4 years ago

“Fast and efficient”

Reactive Parts 5 star review on 11th November 2019

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Posted 4 years ago

“I bought a pair of rivnut pliers from reactive parts. They really didn't work as they had not been made well. However, after I spoke to them and explained the situation and what was happening (including a video) - they sent me a new, working pair of pliers with no quibble - so I can't complain at all. I got the kit I needed.”

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Posted 3 years ago

“Very easy to deal with but delivery time was very slow.”

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Posted 3 years ago

“support good. shipping costs low/ competitive. shipment itself might (therefore?) take some time though #yougetwhatyoupayfor”

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Posted 4 years ago

Hi Thank you for your review, We are glad that you were satisfied with your purchase and our service and look forward to your custom again soon. Thank you

Posted 4 years ago

“Pet hate....ordered on Monday with site saying they hope for 1 to 2 day delivery only to get email on Thursday saying hoping to ship in 10 to 14 days. Why not show out of stock before I bought this item! I obviously have not received the item yet so can’t comment on it.”

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Posted 3 years ago

Hi Alasdair. Thank you for you review. We do apologise that at the point of your order the item you ordered was not available in stock. We understand this is always frustrating and we do our very best to let you know as soon as we possibly can if this is the case , this way if the lead time is not suitable for you, we can discuss any possible options/alternatives for you . I have searched our communication systems and cannot see any correspondence back from you in regards to the email you received, or we would have gladly assisted you further. We do have other options in stock for this if you wish to contact the customer service team who are here ready to assist you with anything you require to get you sorted as best and as quick as we can. Thank you

Posted 3 years ago

Reactive Parts is rated 3.4 based on 36 reviews