Real Madrid Store Reviews

1.00 Rating 1 Reviews
D
Happiness Grade

Real Madrid Store have a Customer Happiness Grade of D. Customers are unhappy with their customer service and refunds.

D

Refunds - Average

50.00%
Industry Average
Then they asked for my address (again) to compare it with the one I put in my order (to see if this was somehow my fault) and after a few days they tried to convince me that I put the wrong address in my order and that I have to wait for 28 days so the item can get back to them (I would be paying the shipping) and then they would give me my refund back.
- Anonymous
D
50.00%
Industry Average
I contacted their customer service 17/09 and when they replied, two days later, they said that I have to wait for my delivery for 10-14 work days since it they have been using 'standard untracked' mail service.
- Anonymous