Redfoot Shoes Reviews

Name: Redfoot Shoes
Rating: 4.88

4.9 Rating 6,894 Reviews

98 %

of reviewers recommend Redfoot Shoes

4.9

Based on 6,894 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

Visit Website

Phone:

01706871410

Email:

help@redfootshoes.com

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Redfoot Shoes 5 star review on 5th January 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and fast shipping to the US at a reasonable price.”

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Posted 2 years ago

“I received the shoes which were ok but needed to return a pair I sent them back and despite emailing the company have heard nothing!!! It’s been over a month since they were sent back. I tried the online chat and receive no replies It’s as though the company has closed!!! Although the boots were fine the customer service is shocking. I would not buy again from them which is a great shame as their products are good Am really disappointed and also concerned where my refund is!!”

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Posted 2 years ago

“The slippers are well made but not that comfortable....the service is awful. No return label in box to return them and when I did return them had to chase a provide evidence that I sent them.back ..oh no free return! No apology for lack of customer service just a refund notification..eventually! Be wary of dealing with this company..they don't value your custom!”

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Posted 2 years ago

“An excellent and reliable service. Good quality shoes at a good price.”

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Posted 2 years ago

“Excellent and prompt service. Good quality shoes. Have used Bell’s for years now and am never disappointed”

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Posted 2 years ago

“Good fit comfortable and good value for money”

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Posted 2 years ago

“Do not buy from this company under any circumstances. Similar to other people on this site I have returned shoes to them only to never hear from them again. I have lost my shoes and my money. They never reply to emails and their phone does not connect PLEASE DO NOT PURCHASE FROM THIS COMPANY”

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Posted 2 years ago

“Days have gone by since I sent a poor review regarding a pair of slippers that fell apart within 2 weeks. I’ve sent emails, pics, etc, all I’ve got back are standard emails saying it will take days before we contact you. No phone number, despite requests, I wonder why.....poor customer service.... still no actual contact, over a week now.”

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Posted 2 years ago

“Excellent service..quick delivery. And I cant express enough how happy I am with my purchase! Fabulous boots for the money..so comfy..fit well.. overjoyed with my purchase. I want to buy more boots from you. Delighted customer. Thankyou.”

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Posted 2 years ago

“Terrible customer service. Want to return some shoes, but no response to emails, and no returns paperwork included with the order. No phone number (that works) either. Every other online retailer seems to be able to handle enquiries and returns, where necessary in an efficient way, but not Redfoot shoes apparently. AVOID!”

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Posted 2 years ago

“I returned a pair of shoes ,over a month later I have not had any acknowledgement or had a refund.I know they have been received because they were tracked . I will not be ordering from them again or recommending them to anyone.I have e mailed them for the second time ,first time I got a quick response ,this time my e mail will not get a reply for 5 days ! I am not at all happy with the way I am being fobbed off ,they have had the goods back promptly and they still have my money ,I want my money back please.”

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Posted 3 years ago

“I have tried to return my shoes today via Royal Mail delivery service but the post code shown on their form and website does not exist OL13 OUF, shall give them to charity as not worth the effort trying to chase down their real post code.”

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Posted 3 years ago

“do not buy you are going to regret it, the products do not correspond I HAD TO PAY TO RETURN THE SHOE AND I DID NOT RECEIVE REFUND. THIS COMPANY IS A SCAM, THE SIZE IS NOT CORRESPONDING AND THE QUALITY NEITHER, BELIEVE YOU WILL LOSE YOUR MONEY , REFUND IS A SCAM”

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Posted 3 years ago

“Same as others. Returned an item which was done through their own website and collected by Hermes. Has been over 2 weeks now since i returned and all they tell me is is the tracking number i gave them doesn't show any results. It takes days before a simple e-mail gets a reply and teh endless e-mail pin pong is ridiculous. No phone number of course, so going through the credit card company is the next option, pain in the arris as it may be.”

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Posted 3 years ago

“Been waiting over a week for a response to a complaint re quality of "sheepskin" slippers. Had them 3 days and had a complete bald patch on the inner heel. No respinsponse and no care given. This is my third pair in. 6 months. DO NOT BUY THEIR EVER DECLINING QUALITY SLIPPERS!!!”

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Posted 3 years ago

“The shoes and boots from Redfoot are always great quality. I had a few problems with my last order but all was sorted out eventually. Recommended by me.”

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Posted 3 years ago

“I have normally had a very good experience with Redfoot shoes. Prompt delivery and excellent quality and value. But with my recent order made on the 11/12/20 I am disappointed. No sign of delivery it is now 07/01/21. I have emailed several times and received just automated responses. I wonder if it was delayed with Covid interruptions to travel just before Christmas? Pity Redfoot can’t just let one know with a notice on their website. In fairness I have never had a problem before and have always found Redfoot Shoes excellent to deal with.”

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Posted 3 years ago

“Ordered a size 6 slipper only to discover on Christmas morning it was a size 5 in the box although the box said size 6 too. They won't respond to my emails and there phone number seems to be disconnected.”

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Posted 3 years ago

“Hi I ordered the Ana slippers on the 9th December and expected them with me before Christmas Day - obviously the pandemic had other ideas and they have only just arrived tonight 5th January! I think the slippers are amazing and worth the wait ! In future I would order earlier but would definitely buy from red foot shoes again ! Thankyou !”

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Posted 3 years ago

“Bought some slippers for my granny and thought the quality was excellent. Unfortunately they were the wrong size and Sarah was extremely helpful and responded quickly when I contacted Redfoot asking for a return. Despite returning the slippers, I would recommend because of the product quality and excellent customer service.”

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Posted 3 years ago

Redfoot Shoes is rated 4.9 based on 6,894 reviews