Redfoot Shoes Reviews

4.9 Rating 6,893 Reviews
98 %
of reviewers recommend Redfoot Shoes
4.9
Based on 6,893 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email
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Phone:

01706871410

Email:

help@redfootshoes.com

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Still not received the sandals we ordered, although we believe the problem is your delivery service, we feel it is your responsibility to make sure the item gets to the customer. Please advise asap on a course of action as our patience is wearing thin. Call Rob on 07539892810 for a quick resolution. I look forward to hearing from you soon, thanks Rob
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Posted 5 years ago
DO NOT ORDER FROM HERE!!! RETURN PROCESS IS HORRIBLE!!! IT COSTS 3 TIMES THE PRICE TO RETURN!!! SO DISAPPOINTED WITH THIS COMPANY!
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Posted 5 years ago
I ordered some Fitflops and a different, older style was sent. I was told that I could return them at my cost or accept a 15% discount to keep the wrong shoes. A free return label should have been offered at the very least. o attempt was made to supply me with the correct pair. So be warned that you could order one type of shoe and receive another.
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Posted 6 years ago
You are doing great deals from which hard to refuse! Thanks you.
Redfoot Shoes 5 star review on 2nd March 2017
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Posted 7 years ago
Poorly treated by customer services. Never received trainers.
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Posted 7 years ago
Hello Mrs Sadler. We are terribly sorry that you were not happy with the service you received from us. I can assure you that customer service is our top priority. We had an issue on this occasion with the Collect+ delivery being returned to us as undelivered by the courier. It is unfortunate that our warehouse thought the parcel had been returned to us by the Collect+ store rather than the courier & a refund was consequently issued to you. Once we were made aware of the true nature of the issue we tried our best to provide a positive aftercare service.
Posted 7 years ago
As a US customer, the shipping is fast and the payment process is easy. Also, the prices are so affordable that the extra cost in shipping is still competitive to US sites with free shipping. BEST EXPERIENCE WITH A ONLINE RETAILER. When I did have a question, they responded promptly. I love my Birkenstocks, thanks!
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Posted 7 years ago
Needed a pair of tan brogues for a wedding. Redfoot were considerably cheaper than anywhere else. The shoes were with me in a couple of days. Excellent.
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Posted 5 years ago
Thanks for the feedback, we really appreciate it!
Posted 5 years ago
Boots I bought in sale were £40 cheaper than the same in a local store - delivery was very fast too
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Posted 5 years ago
Fast delivery, easy returns, great shoes!
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Posted 5 years ago
Super fast delivery, poor quality control. Hope won't get faulty boots next time.
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Posted 6 years ago
Unfortunately some faults do get through our checks unnoticed. We have made our staff aware of the fault so that it does not escape our checks in the future.
Posted 6 years ago
Never ever got my product or replacement as they could not provide another pair
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Posted 6 years ago
i requested to exchange a product via email less than a minute after it was purchased, i received no response and the item was still posted, i returned the item requesting an exchange not refund, no one came back to me and i have been refunded for the product. i am yet to receive a response.
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Posted 6 years ago
The Clarkes boots I purchased from you were cheaper than in Clarkes, delivered on time. Very easy transaction.
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Posted 6 years ago
The service they provided was excellent. The quality of the goods were as described. Chuffed to bits.
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Posted 6 years ago
Very good system of delivery and checking. I bought 2 pairs, one not right, other perfect. Very easy and no quibbles to send the not right ones back, and free return, money refunded. Other pair high quality. Very comfortable. Rieker. I then ordered a replacement pair, and arrived within gone day. Excellent quality. Thanks
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Posted 6 years ago
I am delighted with these beautiful shoes. Great fit as always thank you.
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Posted 6 years ago
Shoes at a great price, with a quick delivery
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Posted 6 years ago
I have had excellent service in the past but this time my shoes didn't arrive and I received a refund with no explanation. An email telling me what had happened would have been helpful.
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Posted 6 years ago
Hello, I have looked into this and your order was processed with our returns which is why you were refunded as it was assumed this was returned by yourself. An email should have been sentto you advising that the refund had been made. I am sorry if you did not receive this. If you contact us, we can provide a discount code for your next order. Kind Regards, Bells Shoes
Posted 6 years ago
Unfortunately the slippers are the wrong size!! I ordered a size 8 and indeed the box said 8 on the outside but the slippers themselves are only a 7. Because I took extra wide fitting EE my Aunty (92 years ) managed to squeeze her feet into them before we noticed the error. She insisted on keeping them on "they'll stretch as I wear them" she said. Well, well no arguing with that! !
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Posted 6 years ago
Hello Patricia, Thank you for your review. I am sorry that the slippers were the wrong size in the box. All orders should be checked prior to despatch, I can ony apologise that your order seems to have been missed. I have issued a refund of 10% to your order for the inconvenience. Please do not hesitate in getting in touch with us should you need to. Kind Regards, Bells Shoes
Posted 6 years ago
As a new customer did not know what to expect,received my order within two days and the Barbour shoes where brilliant and well packaged. Will recommend this company and certainly use it again. Excellent customer service from start to the delivery of your order, very reassuring when ordering online.
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Posted 6 years ago
Redfoot Shoes is rated 4.9 based on 6,893 reviews