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Reimage Reviews

4.7 Rating 10,543 Reviews

95 %

of reviewers recommend Reimage

Company Reviews

4.7

Based on 10,543 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Reimage:

Reimage® Limited is a world leader of internet-based system repair solutions.

Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

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Reimage 5 star review on 3rd February 2022

Reimage 5 star review on 20th December 2021

Reimage 5 star review on 27th November 2021

Reimage 5 star review on 27th August 2020

Reimage 2 star review on 2nd June 2020

Reimage 1 star review on 2nd June 2020

Reimage 5 star review on 17th May 2020

79

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Manuel T. was very Professional, Pleasant, and extremely knowledgeable, and spend alot of time resolving my issue(s). He is an Asset to Reimage and should be considered for advancement. My sincere THANKS to HIM.”

Hi James, It is our utmost pleasure to be of service. We are proud to serve you 24/7 with the best service experience around. Manuel T. will be glad once he hears this commendation. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Mark was very helpful. He was efficent and professional and corrected my issue. I love that I can call after hours to have my issues resolved.”

Hello Olivia, Thank you so much for your kind words! We're thrilled to hear that Mark was able to help fix your issue. Our team is dedicated to providing top-notch service and solutions. If you have any more questions or need further assistance, please don't hesitate to reach out. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051

“James was so professional in his work. Good clear communication and did the work to the very best of his ability. I really appreciate it when I don't have to wait forever for the work to get done. James was fast and showed expertise in everything he did.”

Hi Pierre, Thank you for the 5-star rating! We are glad that you had a positive experience with Reimage. Our team will be happy to hear that their hard work has paid off. Should the need arise please do not hesitate to contact us anytime. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051

“My printer went to sleep mode after upgrading from Windows 10 to 11. Now it prints upon request”

Hi Murray Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“James was an awesome technician who took the appropriate time to check and verify everything was as it should be. He was thorough in his tasks and ensure this computer was running at maximum potental.”

Hello Pierre We're delighted to hear about your positive experience with James! Thank you for taking the time to share your feedback. If you ever need further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help! Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Thank you Mark.”

Hi Tony Thank you for the 5-star review! We're glad to have you as a customer. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“marlon did a great job . he was profetional , fast and polite .. he knew just how to fix my need and my office was trying for hrs ... reimage,tour only as good as your help , and its employees like marlon that keeps me loyal ..that why i tell my friends ,, because of employees like marlon ,, thank you reomage from greg grassman del co pa usa”

Hi Greg Thank you so much for taking the time to share your positive experience with Marlon! We're thrilled to hear that he was able to provide you with professional, fast, and polite assistance that resolved your needs. If you ever need assistance again, don't hesitate to reach out. Thank you for choosing Reimage! Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“They are great I know I am the wost oparate of the pc but they do help”

Hello Eric, We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“I am always pleased by the work done by Reimage. Thank you”

Hi Ignacio Thank you so much for your kind words and continued support! We're thrilled to hear that you've been consistently pleased with the work done by Reimage. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Reimage! Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Aira with Reimage was amazing!”

Hello William Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Aira and Reimage. Our team works diligently to provide top-notch service, and we're glad to know that we were able to meet your expectations. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“The technician was absolutely brilliant and ever so fast with my servicing. I'm so fortunate to have you guys looking after me. I appreciate you all more every time.”

Hi Pierre, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Took a little longer than normal. But still good work.”

Hello! Thank you for your feedback! We appreciate your patience and understanding. We'll continue to strive for timely service while maintaining the quality of our work. If you have any further concerns or suggestions, please feel free to share. Your input helps us improve! Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“My agent was on target and took care of my problem.”

Hello! Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“I liked it a lot because it was very fast and complete. I am very satisfied with the service. Thank you Cindy!!!!”

Hi Francisco, It is our utmost pleasure to be of service. We are proud to serve you 24/7 with the best service experience around. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Cindy P fixed the Outlook search contacts which was not working”

Hello Murray Thank you so much for your kind words! We're thrilled to hear that Cindy P was able to help fix the Outlook search contacts issue for you. Our team is dedicated to providing top-notch service and solutions. If you have any more questions or need further assistance, please don't hesitate to reach out. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051

“Cindy was able to get my PC back to normal operating speed. Programs would take upto 5 minutes to load.”

Hello Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are pleased to hear that Cindy was able to help you. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Unbelievably fast servicing all done by Jovel. An incredibly thoughtful experience. Thanks for the expertise and extra time taken in ensuring everything is running well.”

Hi Pierre Thank you for taking the time to share your experience with us! We are thrilled to hear that you had an unbelievably fast and thoughtful service, all thanks to our dedicated team member, Jovel. Your kind words truly motivate us to continue providing the best expertise and service to our valued customers like you. Should the need arise please do not hesitate to contact us anytime. Chat: Go to www.help.reimageplus.com > click on ''Live Support" Submit a Ticket: https://www.reimageplus.com/submit-ticket/ Email: support@reimageplus.com Phone: 1-408-877-0051

“Kathleen was very efficient ad got the corrections made in a short amount of time!! I am very pleased!!!!”

Hello Giulio Thank you so much for your kind words! We are thrilled to hear that you are pleased with our services. Customer satisfaction is our top priority, and we always strive to be efficient and deliver quality results. We’ll make sure we pass your kind words along to Kathleen, who we know will be delighted to read your comment. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“Just peace of mind when concerning virus or something problems on my computer to call you and look at remotely as well as quickly.”

Hello Miwako We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Let us know if you still have other concerns. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 / 1-888-546-8005 Email: support@reimageplus.com / forwardtosupport@reimageplus.com

“good service, although internet connection failed my end”

Hi Quentin, Thank you for this wonderful feedback. Were glad that the problem was solved. The team is going to be thrilled to hear your praises! We will continue providing you with quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com Please stay safe and enjoy your day ahead!

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Reimage is rated 4.7 based on 10,543 reviews