Reimage Reviews

4.7 Rating 10,543 Reviews
95 %
of reviewers recommend Reimage
4.7
Based on 10,543 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Reimage Reviews

About Reimage:

Reimage® Limited is a world leader of internet-based system repair solutions.

Our award winning PC repair software and patented technology first appeared on the market for professional users in 2007. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost.

As always, Reimage® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity.

Our developers at the Reimage® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.

The highly acclaimed Reimage® PC Repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential.

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Anonymous
Anonymous  // 01/01/2019
5
J SHAW
I am not a very computer-savvy person. So I appreciate your expertise and how quickly you cleared what wasn't working for days. Everything appears to be working fine and faster. Thank you for helping me with this matter!
Reimage 5 star review on 3rd February 2022
Helpful Report
Hi Jim, We are grateful for your message of encouragement. We will continue providing you quality service. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Please stay safe and enjoy your day ahead!
5
G Ward
Every time I use Reimage, I cannot fault the work done.
Reimage 5 star review on 20th December 2021
Helpful Report
Hello Geoffrey, We are ecstatic to hear your wonderful review of our service. The pleasure to be of service is ours. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com
5
J Hays
My experience was great. The tech was very helpful and patient. She optimized my machine and answered all my questions
Reimage 5 star review on 27th November 2021
Helpful Report
Hello James, Thank you for giving us this proverbial pat on the back, you made our day! We will strive to deliver great experiences consistently. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-408-877-0051 Email: support@reimageplus.com
5
D Newman
Very polite young lady who explained the things to me and a really great engineer who took control and swiftly fixed everything, the told me all I needed to know. Great people and great service
Reimage 5 star review on 27th August 2020
Helpful Report
Hi Dave, It is our pleasure to be of service. We at Reimage seeks only to provide nothing but utmost service and guaranteed customer satisfaction. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com
2
Unverified Reviewer
Reimage made me happy although It didn't repair anything:(
Reimage 2 star review on 2nd June 2020
Helpful Report
Hello! Thank you for posting a review. We'd like to know more about your experience using Reimage. As you mentioned, it didn't repair anything. Can you please send us an email at support@reimageplus.com so we can get started to look at the issue and resolve it as quickly as possible? We appreciate your patience. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com
1
Unverified Reviewer
Reimage made me happy how it told me all the problems that attacked the PC although It didn't repair anything:(
Reimage 1 star review on 2nd June 2020
Helpful Report
Hello! Thank you for posting a review. We'd like to know more about your experience using Reimage. As you mentioned, it didn't repair anything. Can you please send us an email at support@reimageplus.com so we can get started to look at the issue and resolve it as quickly as possible? We appreciate your patience. Please do not hesitate to contact us anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com
5
Unverified Reviewer
A very polite, kind technician named John helped me with my problem. He stuck with the problem until he solved it and was very patient helping me access the screens I needed. I am an old lady and don't understand a lot of this new technology so his patience was very much appreciated.
Reimage 5 star review on 9th September 2019
Helpful Report
Hello! Thank you for taking the time to share your experience with us. We're happy to hear that John was able to help you resolve the issues on your computer. He is one of the best on our team! Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!
5
F
I think your staff did a good job.
Reimage 5 star review on 7th September 2019
Helpful Report
Hello Fred, Thank you for letting us know that you are happy with the service that we provided. Our technicians are trained and knowledgeable to ensure that we provide excellent services to our customers. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
G James
You've taken a paper weight and turned it into a working computer again. Very professional from the intake to a Super Engineer.. The experience was so good, my wife, who has two computers, has signed up for the same treatment. She starts tomorrow.
Reimage 5 star review on 31st August 2019
Helpful Report
Hello Garth, Thank you for your positive comments. Our technicians are knowledgeable and always ready help to out. We are a growing company and commendations like this goes a long way. If you may need assistance, do not hesitate to contact us. Feel free to contact us again anytime. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
K 'KC' Free
Upon request for a REIMAGE scan and correct, PAULO responded quickly and fixed all issues on my computer. Thank you Paula! You are amazing. Karen Free USA
Reimage 5 star review on 22nd August 2019
Helpful Report
Hello Karen, Thank you for sharing your experience with us. We're glad that our technician was able to help you resolve the issues on your computer. Rest assured that you will experience the same level of excellence the next time you need our help. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!
5
L BAXTER
I am really happy with my service from Reimage. thank you guys... just as i was ready to throw my lap top to the rubbish, as my children were unhappy and evryday for the past few months now constanly telling me mum mum mum pls help me whats wrong with the lap top,,, And me not being computer savvy, I felt ripped off by my pricey second hand buy..... so i thought i would search through google on my mobile device, and Reimage i stumbled across first look..... Ill say it truly YES i payed and Yes it took a few hours,,, but honstly i am happy with the results All SMILES,,,,, my children are happy THANKS YOU GUYS ....,,, GOD BLESS
Reimage 5 star review on 22nd August 2019
Helpful Report
Hello Lorraine, Thanks for taking the time to share your prestige opinion. We take pride in providing outstanding service to our customers and we're ecstatic to receive your compliments and appreciation. Thank you again. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
L Lurey
Arianna knew what she was talking about and how to fix my computer. I was really impressed with her knowledge and ability to fix a difficult set of problems.
Reimage 5 star review on 21st August 2019
Helpful Report
Hi Leslie, We are glad that you were satisfied with the service that Arianne provided. Our technicians are trained and knowledgeable to ensure that we provide excellent services to our customers. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
C L Guess
Did fix all of the issues. They were very fast and efficient, and very very personable ! Only thing left is a bad Windows 10 "BLACK Cursor." ( HA HA )
Reimage 5 star review on 18th August 2019
Helpful Report
Hello Carr, We appreciate the kind words. Just get in touch if you need help with your PC, and our techs will help you through whatever software issue you encounter with it. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
J ENRIQUE BUSTOS CABRERA
Es excelente.
Reimage 5 star review on 18th August 2019
Helpful Report
Hola juan Apreciamos que se haya tomado el tiempo para brindarnos comentarios positivos sobre el servicio que brindamos. Tenga la seguridad de que experimentará el mismo nivel de excelencia la próxima vez que necesite nuestra ayuda. Si tiene más consultas, comuníquese con nosotros a través de los canales a continuación: Chat: https://tinyurl.com/y7udnog2 Teléfono: 1-213-275-3200 Correo electrónico: support@reimageplus.com / forwardtosupport@reimageplus.com ¡Tenga un buen día!
5
Verified Reviewer
The machine runs apps faster and the problems I recently saw have been removed
Reimage 5 star review on 17th August 2019
Helpful Report
Hello, We appreciate the kind words. Just get in touch if you need help with your PC, and our techs will help you through whatever software issue you encounter with it. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
Unverified Reviewer
The help has been sensational!!
Reimage 5 star review on 16th August 2019
Helpful Report
Hi! Thank you for posting a review. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Rest assured that you will experience the same level of excellence the next time you need our help. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!
5
G & Winston
The gentlemen from Reimage were knowledgeable and helpful; John, the technician, spent a lot of time straightening out the problems with my laptop, it runs better and faster than ever.
Reimage 5 star review on 12th August 2019
Helpful Report
Hi Glenn & Winston, We are glad that you were satisfied with the service that John provided. John is one of our technicians who are trained and knowledgeable to ensure that we provide excellent services to our customers. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
P Lamain
Absolutely breath taking brilliant work by Red. Razor fast multi tasking assistance on both computers at the same time. Impressive to watch him as the screens flick over before my eyes. You can definetely have a pay rise for your excellence. Very impressed and to the point in conversation More than happy to have you as my technician next time. My thanks for making this as painless as possible and doing this so cheerfully. Congradulations on a job well done. I'm thrilled like hell
Reimage 5 star review on 11th August 2019
Helpful Report
Hello Pierre, We appreciate the kind words. Just get in touch if you need help with your PC, and our techs will help you through whatever software issue you encounter with it. Phone number is 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
K Franklin
My is Kenneth Franklin: I let reimage work on my computer and Technician took a little while but in the End I was Happy Satisfied and Pleased with his work. Big Shout Out to Reimage for their Great! Great! work.
Reimage 5 star review on 9th August 2019
Helpful Report
Hello Kenneth, Thank you for taking the timeout to share your experience with us. We are thrilled that you loved the service! Rest assured that you will experience the same level of excellence the next time you need our help. Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Have a great day!
5
S
so good so nice
Reimage 5 star review on 2nd August 2019
Helpful Report
Hi Shavashava, Thank you for posting a review! Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!
5
M
very extensive work required and they stayed with it until fixed, I am very satisfied
Reimage 5 star review on 30th July 2019
Helpful Report
Hi Murray, We are glad that you were satisfied with the service that we provided. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
Hi Murray, We are glad that you were satisfied with the service that we provided. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
P Charles Lamain
I was so impressed to hear both my computers had a subscription so I had them both serviced today. Quick, prompt, attention to detail and information provided was the greatest thing today. I appreciate the talent and service provided by all Reimage technicians and they always do exactly what I ask of them. Excellent service and this is every time.
Reimage 5 star review on 30th July 2019
Helpful Report
Hi Pierre, Thank you for the positive feedback on the service that we provided to you. Our technicians are trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns. Rest assured that you will experience the same level of excellence the next time you need our help. Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
J
Airhawas lots of fun and also did a real nice job of cleanup and maintenance...please make shure she gets a couple of gold stars....regards, joseph
Reimage 5 star review on 27th July 2019
Helpful Report
Hi Joseph, Thank you very much for your commendation. Airha is one of our top tech experts in Reimage. We believe that a happy customer is a loyal customer. If you need us please call anytime. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com Have a nice day!
5
Unverified Reviewer
just a fine, professional experience. as a former IT site administrator and networking tech, programmer. I followed a 3 hr. session on my screen, and was impressed............I have been retired for 10 years and now require, this professional service, to slow my senility.............I have had many techs help me over 5 yrs, and have not had a single bad experience............this speaks to their management. the best value purchase in years!..all of this reflects on management, and the company in general.................thanks
Reimage 5 star review on 27th July 2019
Helpful Report
Hello Murray, Thank you for your positive comments. Our technicians are knowledgeable and always ready help to out. We are a growing company and commendations like this goes a long way. If you may need assistance, do not hesitate to contact us. Feel free to contact us again anytime. Phone: 1-213-275-3200 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Have a good day!
5
M Boot Ex Arsenal Player
I give Jay V 5 stars, he done this without me knowing, so an a one performance.
Reimage 5 star review on 26th July 2019
Helpful Report
Hello Michael, Thank you for sharing your experience with Jay V. Here at Reimage, we always ensure that we give value to what we are tasked to do - resolve all customers' concern to their satisfaction. Should you need additional assistance, please contact us through the below channels: Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com Have a nice day!
5
T Kelly Bagpiper
I am very pleased indeed with the service I have received from all the operators of Reimage. A most excellent service, upgrade of windows and installing a very difficult bagpipe program. Thank you very much to everyone. Jay V., Narish S., Cindy P. Many thanks indeed and I recommend ReImage to anyone.
Reimage 5 star review on 23rd July 2019
Helpful Report
Hello Tony, Thank you very much for recommending Reimage. We are very glad that your bagpipe program has been fixed. Helping people is our passion and it doesn't just make the world better—it also makes us better. Chat: https://tinyurl.com/y7udnog2 Phone: 1-213-275-3200 Email: support@reimageplus.com Have a nice day!
5
J Jenkins
I was completely satisfied wwith the service today from Alberto DG. Courteous and efficient.
Reimage 5 star review on 18th July 2019
Helpful Report
Hello John! We appreciate you taking the time to share your experience with us. We are thrilled that you loved the service. Alberto DG is one of the best on our team! Rest assured that you will experience the same level of excellence the next time you need our help. Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: Toll-free number is 1800-023-889 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!
5
T Kelly South London Bagpiper
The Technician was Jay V and he helped me to fix the HP Printer problem I had and to complete my Monthly check. He very patient, very professional and a credit to your team. Thank you Jay V.
Reimage 5 star review on 11th July 2019
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5
C Ash
am more than to have people John working on my computer. He is very knowledgeable, he is friendly and pleasant to work with. You folk at REimage are very lucky to have a employee like him. if it was up to me; I would give him a raise in pay, he's a good man. thank you, Curtis L. Ash... A happy customer.
Reimage 5 star review on 9th July 2019
Helpful Report
Hi Curtis, Thank you for your positive comments. Our technicians are knowledgeable and always ready help to out. We are a growing company and commendations like this goes a long way. If you may need assistance, do not hesitate to contact us. Feel free to contact us again anytime. Phone: Toll free number is 1-888-233-5733 Email: support@reimageplus.com / forwardtosupport@reimageplus.com
5
R Gilmour
I just hope I don't ever get the screen interruptions that said windows was now doing whatever to my computer.
Reimage 5 star review on 8th July 2019
Helpful Report
Hello Ronald, Thank you for posting a review! Rest assured that our technicians will sort out the error message or interruptions on your Windows computer. Our technicians are trained to identify and isolate the issue to provide our customers with a quick resolution to their concerns. Please don't hesitate to contact us whenever you need assistance or if you have questions. You can always reach us out through our support channels below: Chat: https://tinyurl.com/y7udnog2 Phone: Toll-free number is 1888-233-5733 Email: support@reimageplus.com / forwardtosupport@reimageplus.com Thank you for choosing our service! Cheers!
Reimage is rated 4.7 based on 10,543 reviews