“We are a restaurant group based out of Omaha, NE and we have 6 very different concepts all over the Midwest. Kevin helps facilitate us with many options when we request his assistance. We could say "no" to 20 things before we say "yes" and he will still be so enthusiastic about finding what it is we are looking for. We have been working with these guys for over a year now and we have not been let down once. I have built a trust with this company based on their hard work. I have never waited for a response and if I haven't reached out in a lengthy period of time, Kevin calls to check in. If we have nothing new for him at that time he will simply ask how the kids are or whats the weather like in Nebraska. Great team and endless great things to say about them!”
“We are a restaurant group based out of Omaha, NE and we have 6 very different concepts all over the Midwest. Our project manager helps facilitate us with many options when we request his assistance. We could say "no" to 20 things before we say "yes" and he will still be so enthusiastic about finding what it is we are looking for. We have been working with these guys for over a year now and we have not been let down once. I have built a trust with this company based on their hard work. I have never waited for a response and if I haven't reached out in a lengthy period of time, Kevin calls to check in. If we have nothing new for him at that time he will simply ask how the kids are or whats the weather like in Nebraska. Great team and endless great things to say about them!”
“I am not easily impressed with good customer service, but you guys are over the top! It is such a breath of fresh air to see companies such as yours, practicing GREAT customer service.”
“If you could shop at your corner market from the person you know by name, must have the selection of the great internet, you would know the experience of shopping here. I first went through the big big online furniture spots where they said they had the stool I was looking for, but didn't. I could never talk to a person when they took the order and they didn't show up. I then found them on this wonderful site for the same discounted price, but I spoke to a human. A nice human answered on the first ring, then he called me back proactively with delivery dates just because. Great experience at a great price, too. Thanks!”
“Perfect! Exactly what I wanted. Great quality. These bar stools have several different seats. I contacted the company to be sure I would be getting the exact one I wanted. Did their research, sent me pictures to be sure. Great Customer service. Buy with confidence. They will meet lower pricing and offer other services as well. Great company to deal with.”
“The stools are fantastic! They're really steady and comfortable. Thanks to Kevin and Your BarStoolStore.com for the recommendation and great customer service!”
“Kevin's Customer Service was second to none. He got our stools shipped to us in less than 48hrs, and worked magic more than once. This was one of the best experiences I have ever had with an online purchase that required special care! Will be spending more money with these guys in the future.”
“Thank you so much for coming through for me this week, it was my first job and I looked like an old pro getting those stools there at the last minute. You guys help me find the perfect stool and got them to us so fast. Amazing. Thanks
- Gianna
Film dept.”
“Kevin Painchaud was the best and most professional service personnel I have ever encountered. He has helped me for months since my product was ordered and then they didn't have it and he has kept in touch to let me know when it will be available. I solely bought my product from this store because of Kevin. I will continue to recommend and purchase items from this store due to Kevin Painchaud.”
“Gosh, I can't even. Seriously, Kevin is the man and yourbarstoolstore.com is the Store! I am so not the testimonial type but with the superb quality service and care I received I can't resist gushing. Just buy a bunch of stuff from them because they are really above and beyond :)”
“Thanks Kevin. It is a pleasure doing business with you. You are thorough and professional- which unfortunately, seems to be an anomaly in Florida these days!”
“Kevin was really on top of things! He followed up consistently along every step of the process. I will be introducing him to our fabrication company that manufactures booths for hundreds of clients. Thanks for all your help and advice!”
“This was our first time ordering from yourbarstoolstore.com. The product is absolutely beautiful and the customer service was amazing. They went above and beyond to make us happy, there are not many companies out there that will go the extra mile . . . they did! Thanks again”
“I work for a design firm and had searched through tons of sites for barstools. I finally found one that was right and it was out of stock everywhere. I called and talked to Bridget and a few minutes later I get an email with several great alternatives. The personalized service was awesome!”
“I happened upon this company via a Google search, and I am so grateful I did! I was put in touch directly with Kevin Painchaud, who has since gone above and beyond for my colleagues and I, each and every time I reach out to him. Sourcing furniture for events can be a daunting task, but Kevin makes it a total pleasure and he sees the order through from start to finish. This company and Kevin in particular, have mastered the meaning of amazing customer service. I look forward to continuing this great relationship for years to come!”
