“Kevin Painchaud who works at your online department was so exceptional that I had to order the barstools from himI have never had such amazing online experience!!”
“The beauty of the internet is that it almost guarantees that one can find the best price on any product with some research. So how does a company distinguish itself from the sea of competitors offering similar products at comparable pricing? Customer Service. I knew I was going to buy a chaise from somewhere, I just didn't know where. Enter Bob of Restaurantfurnitureplus.com. Bob was quick to reply to all the questions I had concerning a product. The responses Bob provided made sense from a common sense perspective--it was not some fabricated response to suck a potential purchaser into making a purchase. I am still waiting for the product to be delivered and will update that portion of the transaction soon!”
“This was the best customer service experience I have had! Bryan went above and beyond of what I expected. He gave me personalized service by emailing, calling me with options. This is unheard of. Bryan even contacted the supplier to rush my order so that I could get it in time for our opening. I will be shopping again at Restaurant Furniture Plus because of Bryan!!!!”
“Customer Care at it's best! Kevin at Your Bar Stool Store gave me personalized assistance with phone calls, emails w/ website & photo links, videos and suggestions. He went out of his way to assist me and his communication is quick and easy. In addition, I made an exchange and he made the exchange effortless for me. They sell more than just bar stools and I plan to furnish the rest of my home through him, due to his personalized care.
When I was unsure of the look I wanted he send me a bundle of emails with photos & suggestions, WHO DOES THAT? Because of his help I found the bar stills of my dreams!
Thank you Kevin @ Your Bar Stool Store!”
“My experience has been nothing short than stellar. Kevin Painchaud was my sales contact and accommodated a special request with no additional cost to any parties. Kevin took the time to contact the manufacturer to obtain information about a change request to the original order. The change request was implemented less than a day after the initial order was placed. Without Kevin's interaction with the manufacturer, this would have not happened. It is a rarity in these times to run across a person and a company that goes out of their way to please the consumer.”
“This place was fantastic! Costumer Service was outstanding right up there with Nordstrom. Purchased a set of barstools and they did not meet my expectations in color and finish. Asked to have them sent back ordered another set and still wasn't the Color I expected and they took them back and were so patient and helpful to get me exactly what I wanted. Ordered third set and they are exactly what I wanted in terms of color and finish so pleased and amazed at all the help they gave. Defiantly went above and beyond what many stores would do! Excellent Costumer Services!”
“I am so impressed by how patient you were with me. You really took the time to help me find the perfect bar stool and even chairs that match.
Thanks!
- Linda”
“I purchased some bar stools as a birthday gift for my fianc. I knew they would look great in our game room. Kevin help me with my order, and he was always quick to respond and helpful. Yourbarstoolstore.com prices were also cheaper than comparable sites, but without any sacrifice in quality. I would recommend them if looking for any cool addition to your house!"
-Brittany”
“Really impressed by their customer service. I called Good Stores to see if a stool was in stock. Even though it wasn't, Kevin spent the time to find the exact stool that I wanted by another manufacturer. He really went the extra mile. It was amazing. He also followed up with me every step of the order.
THANKS!”
“Kevin was awesome to deal with! He contacted the merchant directly of the bar stool to ask them to try and hurry up with shipping my product. He was able to get them to ship it out to me quicker than expected. He was such a pleasure to deal with.”
“Bob was awesome to deal with! He contacted the merchant directly of the bar stool to ask them to try and hurry up with shipping my product. He was able to get them to ship it out to me quicker than expected. He was such a pleasure to deal with.”
