Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“MENSONGE SUR LA GRATUITE”

Helpful Report

Bonjour, L'achat du logiciel est facultatif car il existe également une réparation manuelle gratuite disponible. Connectez-vous simplement à www.restoro.com/pricing et recherchez quelque chose qui dit "réparation manuelle gratuite", remplissez les détails et nous vous enverrons une clé gratuite par e-mail. Enregistrez simplement l'e-mail avec lequel vous souhaitez recevoir la clé de licence et vous êtes prêt à partir ! Si vous avez l'intention d'utiliser la clé de licence manuelle gratuite, ne cliquez pas sur "Fix All Items". Cliquez sur "Réparer" sur chaque problème trouvé. En cliquant sur "Réparer tous les éléments", vous serez redirigé vers la page de tarification car la réparation automatique nécessite une clé de licence payante. Sélectionnez manuellement chaque élément trouvé et cliquez sur "Réparer". En cas de besoin, n'hésitez pas à nous contacter à tout moment. Courriel : support@restoro.com Chat : Allez sur www.support.restoro.com > cliquez sur ''Live Support''

“I bought a two year plan ,got a license key that only worked once, haven't been able to use it again. I sent them an email about the issue and they have not responded. I would not recommend their service. I will unsubscribe from their service and hopefully get a refund.”

Helpful Report

Hello Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We have reactivated your license key and it should be fully operational now. Please make sure that you enter the dash/hyphen as well. A license key can become invalid if there were recent changes in the system such as System Restore or reinstalling Restoro and/or Windows. If you are still having issues, you may contact us via Live Chat for immediate assistance. Chat: Go to www.support.restoro.com > click on ''Live Support" Submit a Ticket: https://www.restoro.com/submit-ticket/ Email: support@restoro.com Phone: 1-888-575-7583 We appreciate your patience in this matter.

“Ich habe noch immer keinen Lizenz-Schlüssel. Als ich nachfragte wo er bleibt, bekam ich nur eine Antwort auf englisch, die ich nicht verstand, aber keinen Lizenz-Schlüssel.”

Helpful Report

Hallo Renate, Unsere Organisation legt Wert darauf, jederzeit nur den bestmöglichen Kundenservice zu bieten, und wir sind sehr traurig zu erfahren, dass wir Ihre Erwartungen in diesem Fall nicht erfüllt haben. Wie war die gebührenfreie Nummer, die Sie anrufen? Wir haben festgestellt, dass einige unserer Kunden mit strengen E-Mail-Sicherheitsplattformen ihre Lizenzschlüssel an ihre JUNK- und/oder SPAM-Ordner gesendet bekommen. Wenn Sie nach der Überprüfung immer noch keinen Lizenzschlüssel haben, kontaktieren Sie uns bitte über eine der folgenden Möglichkeiten, damit wir Ihnen besser helfen können. Wir würden Ihnen gerne helfen, dies zu klären, aber die Plattform erlaubt uns nicht, Ihre Kontodaten einzusehen. Könnten Sie uns bitte direkt über unsere Supportkanäle unten kontaktieren und uns zusammenarbeiten lassen, um das Problem so schnell wie möglich zu lösen? E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Wir hoffen, von Ihnen zu hören, und danken Ihnen für Ihre Geduld. Danke dir

“ID NOT FIX IPv6 CONNECTIVITY AS PROMISED!”

Helpful Report

Hello! We are sorry that your experience didn’t quite match your expectations. We would love to know why, so that we can deliver a better experience next time. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. If you’re open to discussing this further, please contact us directly on our tech support hotline below. We’re committed to providing excellent customer service and are looking forward to hearing from you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I bought the Basic plan on 1-15-23 ........ my PC has new issues today (1-19-23), and RESTRO is NOT repairing these issues?????? I want to CANCEL the $19.95 charge for Restoro. IF the Basic Plan only does ONE repair, which was NOT shown in the Basic Plan info - - - I want to CANCEL - -please CANCEL the $19.95 charge and issue a credit asap! Thank you. Mary Kelly”

Helpful Report

Hello Mary, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We understand and respect your decision and we do grant refund requests accordingly. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately and resolve the issue as quickly as possible. Chat: https://tinyurl.com/RestoroLiveChat We appreciate your patience on this matter.

“I Paid for the 3 computer version and i never received the activation codes. I requested these several times, but to no avail. This prevents me from using Restore. If you have no intention of providing me with the activation codes, and you continue to ignore my requests for the activation codes, I only wish that I can give you a review of LESS than one star. Why do you not provide me with my activation codes??? Robert S. Sikorski”

Helpful Report

Hello Robert, Thank you for bringing this matter to our attention. An email confirmation with the transaction details, license keys, and activation steps, are usually sent to the email address registered during the purchase. If you have not received the email, the possible reasons are: 1. The email address registered was entered incorrectly 2. The confirmation email was sent to the Spam/Junk folders of your mail If you are sure that the email address was correctly entered, and you have not received it on your mail's Spam/Junk folders, please do contact us to assist you immediately. Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com We appreciate your patience in this matter. Have a nice day ahead and stay safe!

“Restoro ist alles in englisch eine Sprache ,die ich nicht kann. Ich habe ein Produkt erworben und komme nicht zur Anwendung. Es erkennt auch meine Lizensnummer nicht an.”

Helpful Report

Hallo Bernd, Vielen Dank, dass Sie uns darüber informiert haben, und es tut uns leid zu hören, dass Ihre Erfahrung nicht den Standards entsprach. Wir würden uns freuen, den jeweiligen Vorfall im Detail mit Ihnen zu besprechen, damit wir besser verstehen können, was passiert ist und wie wir uns in Zukunft verbessern können. Könnten Sie uns bitte direkt über unsere technische Support-Hotline unten kontaktieren? E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I purchased the extended service which was advertised as a multi-device license, for a price of $41.95, to remove malware and repair the registry errors on my computers. the charge went through paddle.net. A chat line rep (Kathleen Q) examined the issue and informed me that the license was for only one device. I have disputed the charge with my credit card company and am in the process of recovering the charge.”

Helpful Report

Hi Jerry, Thank you for letting us know about this and we’re sorry to hear that your experience was not up to standards. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Could you please contact us directly on our technical support hotline below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“waiting for a licence”

Helpful Report

Hi, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. We're sorry to hear that your experience was not the quality you expected. Did you receive the email confirmation for your purchase? The license key is usually included in that message, however, it is possible that the system-generated email containing it could have been delivered to the junk or spam folder of your email account. Also, our support has already replied to both of your emails with more information on your license keys. License keys can also be retrieved thru https://www.restoro.com/license-key/ If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Very poor service Purchased the product and requested a key and never got it No after support or after sale assistance DO NOT PURCHASE THIS PRODUCT”

Helpful Report

Hi Anthony We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Did you receive the email confirmation for your purchase? The license key is usually included in that message, however, it is possible that the system-generated email containing it could have been delivered to the junk or spam folder of your email account. License keys can also be retrieved thru https://www.restoro.com/license-key/ If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“i paid for option two but never received key by email as they said they would. very poor, sent two emails but got no response”

Helpful Report

Hi Thornley We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. Did you receive the email confirmation for your purchase? The license key is usually included in that message, however, it is possible that the system-generated email containing it could have been delivered to the junk or spam folder of your email account. License keys can also be retrieved thru https://www.restoro.com/license-key/ If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Lockangebot , argliatig..... keine Hilfe”

Helpful Report

Hallo, Vielen Dank, dass Sie uns auf Ihre Bedenken aufmerksam gemacht haben. Wir verstehen Ihre Meinung zu dieser Art von Benachrichtigung. Wir würden Ihnen gerne helfen, dies zu klären, aber die Plattform erlaubt uns nicht, Ihre Kontodaten einzusehen. Könnten Sie uns bitte direkt über unsere Supportkanäle unten kontaktieren und uns zusammenarbeiten lassen, um das Problem so schnell wie möglich zu lösen? Bitte erreichen Sie uns über die folgenden Kanäle: E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Haben Sie einen guten Tag!

“der Lizenzschlüssel Code kann nicht ins vorgesehene Feld eingegeben werden und somit kann ich die Reparatur nicht ausführen. CHF 29.03 vergebens ausgegeben!”

Helpful Report

Hallo, Vielen Dank, dass Sie uns auf diese Angelegenheit aufmerksam gemacht haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht die Qualität hatte, die Sie erwartet hatten. Einer unserer Mitarbeiter hat Ihnen bereits eine E-Mail bezüglich des Problems gesendet. Bitte überprüfen Sie die Nachricht, da sie Informationen darüber enthält, wie Sie die Software aktivieren können. Wenn Sie dennoch weitere Hilfe benötigen, können Sie uns über den Chat-Support erreichen, um eine sofortige Antwort zu erhalten. Chat: https://tinyurl.com/RestoroLiveChat Wir danken Ihnen für Ihre Geduld in dieser Angelegenheit

“habe die 20€ für einmaliges reparieren bezahlt, kann aber die Reperatur nirgens starten.”

Helpful Report

Hi, Vielen Dank für Ihre Bewertung. Wir bedauern, dass Sie eine frustrierende Erfahrung gemacht haben, und wissen es sehr zu schätzen, dass Sie uns auf dieses Problem aufmerksam gemacht haben. Wir würden uns freuen, den jeweiligen Vorfall im Detail mit Ihnen zu besprechen, damit wir besser verstehen können, was passiert ist und wie wir uns in Zukunft verbessern können. Wenn Sie bereit sind, dies weiter zu besprechen, kontaktieren Sie uns bitte direkt über unsere technische Support-Hotline unten. Wir sind bestrebt, einen exzellenten Kundenservice zu bieten und freuen uns darauf, von Ihnen zu hören. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Hello, it does not work. When entering the right rs.small letters, they appear in large letters.”

Helpful Report

Hi, Thank you for letting us know about this and we’re sorry to hear that your experience was not up to standards. We would be happy to review the specific incident in more detail with you so that we can better understand what happened and how we might improve going forward. Could you please contact us directly on our technical support hotline below? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Where is your free repairs button? If there s no free breakfast why are you misleading people? How can someone trust your other promises under these circumstances?”

Helpful Report

Hello, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns immediately. Chat: https://tinyurl.com/RestoroLiveChat Thank you for your patience on this matter. Phone: 1-888-575-7583 Email: support@restoro.com We wish you a nice day and stay safe!

“did a scan of my laptop did not find the problem its alleged to be able to fix which is what it is recommended to be able to do could not find free trial key also i was looking to get help with a missing quick font cache Dll problem this program is supposed to be able to fix nothing found so i will un install it and try somthing else”

Helpful Report

Hello Nick, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. Restoro is a program that specializes in Windows repairs. It will scan and diagnose and then repair your damaged PC using technology that not only repairs your Windows operating system but also reverses the damage already done with a full database of replacement files. Unfortunately, the platform cannot display any of your information. Please contact us via live chat so that we can address your concerns immediately. Chat: https://tinyurl.com/RestoroLiveChat Thank you for your patience on this matter. Phone: 1-888-575-7583 Email: support@restoro.com We wish you a nice day and stay safe!

“24 Stunden Gratistest funkt nicht.....ohne Test kein Kauf! WindowsAbzocke! Chrome OS welcome!”

Helpful Report

Hallo, Der Kauf der Software ist optional, da es auch eine kostenlose manuelle Reparatur gibt. Melden Sie sich einfach bei www.restoro.com/pricing an und suchen Sie nach etwas, auf dem „kostenlose manuelle Reparatur“ steht. Geben Sie die Details ein und wir senden Ihnen einen kostenlosen Schlüssel per E-Mail. Registrieren Sie einfach die E-Mail-Adresse, mit der Sie den Lizenzschlüssel erhalten möchten, und schon kann es losgehen! Wenn Sie den kostenlosen manuellen Lizenzschlüssel verwenden möchten, klicken Sie nicht auf „Alle Elemente reparieren“. Klicken Sie bei jedem gefundenen Problem auf „Reparieren“. Wenn Sie auf „Alle Elemente reparieren“ klicken, werden Sie zur Preisseite weitergeleitet, da für die automatische Reparatur ein kostenpflichtiger Lizenzschlüssel erforderlich ist. Wählen Sie jedes gefundene Element manuell aus und klicken Sie auf „Reparieren“. Sollte Bedarf bestehen, zögern Sie bitte nicht, uns jederzeit zu kontaktieren. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Haben Sie einen guten Tag!

“I paid a subscription Restoro program for a year,(3) days ago and still waiting to receive the License Key to start working. Sent several emails, but nobody give me a solution. It looks not serious company. By tomorrow if not a solution I will request to refund of my money.”

Helpful Report

Hi Ernesto We’re sorry to hear that you are dissatisfied with the way we handled it and will take your feedback into consideration as we move forward in our work. Please check our website to get a copy of your license key, https://www.restoro.com/license-key/ If there’s anything more specific that happened, please let us know so we can follow up internally. Please feel free to reach out via email at support@restoro.com or through our live chat feature on our website www.restoro.com We’re committed to providing excellent customer service and are looking forward to hearing from you! Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“you charged me 3 xs i never got a working number so to me you guys are the biggest rip off scammers ever. My bank is filing a dispute.. I want my money back...your junk probably doesn't work thats why you charged 3xs and dont give out the code to start the program”

Helpful Report

Hello Jeanette, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately and resolve the issue as quickly as possible. Chat: https://tinyurl.com/RestoroLiveChat Email: support@restoro.com US: 1-888-575-7583 / 1-888-509-0616 We hope to hear from you and we appreciate your patience.

Restoro Limited is rated 4.6 based on 10,168 reviews