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Restoro Limited Reviews

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Restoro Limited 5 star review on 12th February 2022

Restoro Limited 5 star review on 24th January 2022

Restoro Limited 5 star review on 12th October 2021

Restoro Limited 5 star review on 25th January 2021

Restoro Limited 5 star review on 24th January 2021

Restoro Limited 5 star review on 9th September 2020

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid 247.00 dollars and 3 weeks later still goes to blue screen and says you computer needs to restart. Still slow. I really do not know what to say, I do not mind spending money to fix a problem but it never gets solved”

Hello Norman, Thank you for bringing this matter to our attention. We are so sorry that your experience with us fell short of expectations. We'd like to make it up to you, please expect an email from us and allow us to help you again to look at the issues on the computer. We appreciate your patience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Renewal of Restoro was horrible! Was really frustrated and lost 2 hours of my time trying to get the key code accepted. Finally located a phone number for Restoro tech support. Called them and the tech issued me a new number. Put it in and BAM! Works great. Was just about ready to cancel the subscription!”

Hi Violet, Our organization values to provide only the utmost customer service at all times and we are very sad to learn that we failed to meet your expectations in this instance. Moving forward if you encounter any issues with Restoro and or on your computer please contact us so we can help you solved your concerns. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Thank you

“i did have issues with my computer, i did see a lot of deletions and then deletion of the icon to use the product at a later time while i still have paid to 2022”

Hello Brian, Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right. Please expect an email from us so we can set this straightened out. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“This being the third time I've had to have you fix my problem, I am disappointed in your service.”

Hi Patsy, We at Restoro seeks only to provide nothing but utmost service and guaranteed customer satisfaction. It is saddening that we failed to deliver both, we sincerely apologize. Rest assured that we will learn from this event and make sure such does not happen to our future customers. Your feedback helps us get better. This is on us. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“für einen älteren Menschen sind einige Begriffe oft nicht verständlich, wo kann man dazu Erläuterungen/Definitionen finden?”

Hallo Klaus, Vielen Dank, dass Sie eine Bewertung abgegeben haben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht von der erwarteten Qualität war. Wir möchten die Möglichkeit haben, Ihr Feedback weiter zu untersuchen, und wir möchten es mit Ihnen nachholen. Bitte erwarten Sie eine E-Mail von unserem Team, um Sie besser unterstützen zu können. Wir hoffen, von Ihnen zu hören und bedanken uns für Ihre Geduld. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“nothing went wrong. They solved my email issue”

Hi David, Thank you for the review. Helping people is our passion and it doesn't just make the world better—it also makes us better. It has been a pleasure to be of service. Please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Please stay safe and enjoy your day ahead!

“very good”

Hi Harold, Thank you for taking the time to leave us a review. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Please stay safe and enjoy your day ahead!

“When I called to report my computer data was wiped out, after using the service for the first time, the agent I spoke with was very nice to restore everything back. He waited patiently until it was done. He also provided a courtesy Tune-up when my computer did not seem to run as quickly as before. The wait between him and the advanced Tech support was way too long. I did not think she would ever show up. Long pauses while she worked left me uncertain if I was to respond to questions on the screen or not. Certain applications she used had unknown publishers which I was not comfortable with. Otherwise she was very polite. Both agents asked for my computer log in and it was not used by either. I didn't understand the need to ask for it. That poses a security breach in my opinion. I have not used my computer enough to comment on how effective the Tune-up is.”

Hello, Thank you for giving us a shot, and even more for leaving us this review. It's our customers that allow us to constantly improve the way we do business. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I bought Restoro in December and in January I had to change the PC. I uninstalled Restoro from the broken PC und installed it on the new one. Now the license key is no longer valid! What to do?”

Hi Rudolf, Thank you for bringing this matter to our attention, and we're sorry to hear that your experience was not the quality you expected. We have reactivated your license key and it should now be fully operational. Please note that the key may also become invalid after any one of these actions: - Performed System Restore - Reinstalled Reimage - Reinstalled Windows OS - Replaced Hard disk - Replaced Computer We hope this answers your concern for today. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“This program looks good, and I would purchase it and give it 5 stars IF . . . at the very beginning, you had told me the price that would be demanded at the end of the scan, which, in all innocence and for some totally irrational assumptions, I had thought would be done for free since there was no mention of price, money, paypal, my credit card, or payment terms when all of this high-tech crunching started. Please excuse my naivete. I may want you in the future but not right now. Thanks anyway.”

Hello Arleen, Thank you for bringing up this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files. Purchasing a license key is optional, as we also offer a free trial license key to perform a manual repair. Simply log on to www.restoro.com/pricing and look for something that says "free manual repair" fill in the details and we'll send you you free key via email. If you intend to use the free manual license key, do not click on "Fix All Items". Clicking on "Fix All Items", will ask route you to the pricing page as the automatic repair requires a paid license key. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead!

“I over paid you $41. when I talked to you I was told you was going refund it to my account. you did not do it. please rake care of it. art ballard”

Hi Arthur, Thank you for getting in touch with us. Definitely this is not the experience that we want you to have. We have already forwarded your refund request to our Finance department for proper handling. Please expect an email confirmation from them within 24-48 hours. Also take note that the amount will be credited back to the same payment method used. We hope this answers your concern for today. Phone: 1-888-575-7583 (US) Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Ich habe nachweislich einen einjährigen Lizenzschlüssel erworbender der leider nur einmal eingesetzt werden konnte. Nach mehrmaligen Schriftverkehr ist Restoro nicht in der Lage diesen Lizenzschlüssel für die vertraglich festgelegte Zeit freizuschalten. Ich bin hochgradig verärgert über diese Vorgehensweise. Der Preis war laut Angebot 31,95€ den ich auch über PayPal bzahlt habe.”

Hallo Jürgen, Vielen Dank, dass Sie uns auf Ihr Anliegen aufmerksam gemacht haben. Wir verstehen, wie frustrierend es sein kann. Bei der Überprüfung Ihres Kontos konnten unsere Techniker den Lizenzschlüssel aus Höflichkeit erneut aktivieren. Möglicherweise benötigen sie jedoch einen Screenshot der Preisseite, um den gezahlten Betrag mit der Gültigkeit des Abonnements zu vergleichen. In der Zwischenzeit erstellen wir einen neuen Lizenzschlüssel, der 3 Monate gültig ist, damit Sie die Restoro-Reparatur verwenden können und genügend Zeit haben, um uns den Screenshot zu senden und die Abonnementdauer zu überprüfen. Aus Sicherheitsgründen können wir hier keine weiteren Informationen bereitstellen. Bitte überprüfen Sie die E-Mail, die wir Ihnen gesendet haben und in der Ihr Lizenzschlüssel angegeben ist. Wir hoffen, dass dies Ihr Anliegen lösen würde. Sollten Sie sofortige Hilfe benötigen, zögern Sie bitte nicht, uns jederzeit zu kontaktieren. E-Mail: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Wir wünschen Ihnen einen schönen Tag und bleiben in Sicherheit!

“Even though the program changed my keyboard configuration from English (US) to English (Australian) which caused interchange between @ (Shift 2) and ", I perceived it to be a good utility program which I obtained as part of a bundled subscription which I thought was for the same duration as the subscription with which it was bundled. My disappointment came when the software remained on my computer alerting me to problems which, when it invited me to have the detected problems fixed, insisted that I take out a new subscription for the Restoro component of the bundle. There are two issues here the first of which is, if this program is so good, why did it not find those problems in the first "one time only" (apparently) sweep available in the bundle and the second issue - Were these problems deliberately missed in the initial sweep so as to entice/bully/extract a subscription when they were magically discovered on the same day as the initial "once only" repair? Either way, either the program was deficient or, I believe the marketing method deceitful which, on principle, will not receive a subscription from me.”

Hello Keith, We appreciate you letting us know about this and respect your opinion. Our record shows no account or bundled subscription using your full name and email address. We will send you an email and see what we can do to assist with your concern. We love to hear from you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a nice day ahead and stay safe!

“It is alright, but one thing went wrong, which bothers me not too much; namely It is that I lost the languages from the taskbar. I helped myself by choosing the Croatian keyboard QWERTZ in all my writing. But otherwise the laptop works OK.”

Hello Hongjiu, Thank you for this wonderful feedback. Rest assured that we will continue to maintain and improve good quality service. Please call us if you need us. Phone: 1-888-575-7583 Email: support@restoro.com Have a good day and stay safe!

“Technician was pleasant and helpful, but the major problem with PC has returned”

Hello Allan, Thank you for raising this concern. We do apologize for the inconvenience. May we know the best time to reach you back for another repair session with one of our Technicians? Should you have further queries, please reach us out through the below channels: Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com Have a good day!

“No promble for now”

Hello Johnny, Thank you for giving us a feedback and more than that its even 5 stars. We are pleased to be of service. Should the need arise please do not hesitate to contact us anytime. Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

“re-assured me of getting most of my issues solved. thanks”

Hello, Thank you for leaving us a note and for for giving us a shot, and even more for leaving us this review. Being a small company, most of our customers are referred to us by existing customers, like you. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“They fixed a]my problem with Outlook. However, I think I was talked into paying too much for a three year protection plan.”

Hello Joanna, Thank You for giving us a shot, and even more for leaving us this review. Being a small company, most of our customers are referred to us by existing customers, like you. Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583 Email: support@restoro.com

“I'm retired of my work!”

Hi, We appreciate you taking time providing us feedback. How can we help you today? Would it be possible to tell us more about your concern? Kindly reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a great day.

“Try to put my pc well, to less it as good as it was when I bodth it!”

Hi António, We appreciate you taking time providing us feedback about the service that we provided. Are you still having issues with the computer? Should you have further queries, please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

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Restoro Limited is rated 4.6 based on 10,168 reviews