Restoro Limited Reviews

4.6 Rating 10,168 Reviews
91 %
of reviewers recommend Restoro Limited
4.6
Based on 10,168 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Returns & Refunds
Refunds Process
Difficult

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Anonymous
Anonymous  // 01/01/2019
Although it took them 2 hours to get back to me. The work they did on my PC was great..
Helpful Report
Hello! We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Will be able to judge the product purchased in due course. But in addition to the Restoro product I purchased a one time service on a few problems the computer was experiencing and am very pleased with the work, the length of time to perform and the professionalism of the tech specialist
Helpful Report
Hello John We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Customer service is very good and always helpful. The only issue is there always seems to be addons which cost more money. Otherwise issues are dealt with as per type of service you pay for.
Helpful Report
Hello Graham We love hearing from our customers and we’re always looking for ways to improve our service. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Address my questions and worked hard to complete task.
Helpful Report
Hello David, We are so pleased you enjoyed our services. We work hard to make sure every client receives personal attention, quick responses and, of course only the utmost convenience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Had a problem with starting up the PC Microsoft referred me to Restoro who spent a long time cleaning and deleting accumulated background stuff. The PC works well now thanks to them. They were very good...
Helpful Report
Hello Fran, Most people don't bother to leave reviews about positive experiences and that's what makes you the star. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Very professional and patient agents.
Helpful Report
Hello, Thank you for your feedback. We work diligently and your feedback provides us with great encouragement to keep doing what we are doing. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
The tech's were fantastic and the job they did was excellent. My laptop hasn't run this fast in years. they also made some program adjustments that were not within the purview of their job just to help out. The only issue I have is now I have pop up screens telling me I have problems that require fixing and of course there is a cost involved, this is happening only hours after a full paid for repair. I could understand this if I used the internet to download something but the only "on line" use I have had is Mozilla for my email and Amazon Prime to watch a movie.
Helpful Report
Hello David, We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
They fixed my email
Helpful Report
Hello We’re always looking for ways to improve our service and/or product, but it’s great to know that we are on the right track. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I had a blank window appear in the middle of my screen and saw a Restoro icon on my task bar, which said "Restoro warning". Nothing I did would remove the blank window. So, I uninstalled Restoro, and as it was being uninstalled, the annoying blank window was removed. To get Restoro going again, I had to contact Restoro to reissue my activation code. The team at Restoro were most helpful. Thank you for your speedy service.
Helpful Report
Hi Wilfred Thank you for sharing your experience with us. We love hearing from our customers and we’re always looking for ways to improve our product and service. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Everything went fine until the engineer started asking questions that I didn't know about and he expected an answer that I could not give him he kept saying that the answer was not the one he expected, I am 76 yrs. old, I am computer illiterate, I've got very frustrated and want to end the call, he is the engineer not me, I hope I don't have to deal with this situation again, for everything else I am satisfied, Alexa is working again, in the App I found a feature that said repair and I clicked on it and it worked fine Alexa is responding like before and the computer is working fine, or at least that I can tell, thank you for your patience
Helpful Report
Hi Abel, Its customers like you that make our job wonderful. Thank you for taking the time to leave us such a beautiful review. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Service today was prompt and resolved my issue. Teh was polite and professional. My rating is not 5 stars simply because of the difficulty in getting the correct telephone numbers to call for support. I have been given 3 numbers and still not sure who I should call initially. Also,someone always has to call me back. I give my mobile phone number but they still call my home phone
Helpful Report
Hello Eddie Thank you for taking the time to share your experience with us. Your feedback helps us discover new opportunities to improve our product and services and make sure that you have the best possible experience. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I AM NOT HAPPY, YET . . . I CANNOT USE MY COMPUTER AND NEED HELP . . . I SENT MONEY - BUT, NO HELP . . . PLEASE, PLEASE, PLEASE . . . 6/28/2022 - deanna smallman . . . .
Helpful Report
Hi, Thank you for bringing this matter to our attention and we’re sorry to hear that your experience was not of the quality you expected. We'd like to know more about the issue you encountered, however, the platform won't allow us to view your account details. Could you please contact us directly on our support channels below so we can work with you and resolve the issues quickly? Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.
If it wasn't for the CAD software i'm using, I would have given this a 5-star rating. But then, it keeps deleting registry keys which in turn keeps my CAD software from crashing upon opening.
Helpful Report
Hello, We are incredibly grateful that you took the time to leave us this note. It's only when we receive such positive feedback, do we rest in knowing that we have done our jobs well. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
the tic was very good with my PC clean it very well
Helpful Report
Hello Gary, Thank you for leaving us a review. Our dedicated staff will be pleased to learn of your high praise. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
was a great help in updating drivers.
Helpful Report
Hello Peter We are glad to hear that our team was able to help you update the computer drivers. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I had hidden harmful stuff on my PC which could infect other users and Restoro suggest cleaning by their professionals that eliminated the problem. I am pleased I made the choice to contact Restoro.
Helpful Report
Hi Rick It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
it cleared my problem ok
Helpful Report
Hi Gary We love hearing from our customers and we’re always looking for ways to improve our product and service. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
solved my problems phone connection was horrible
Helpful Report
Hi Homer We love hearing from our customers and we’re always looking for ways to improve our service. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
The speed of the service, and quickness of finalisation was better than expected. Not too happy about the costs though. Staff courteous. I often wondered about the tax that's collected. Wondering how this is forwarded to the Australian Government
Helpful Report
Hello! It is our utmost pleasure to be of service. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
I just had Restoro clean up my computer. Everyone I spoke with was polite and helpful.
Helpful Report
Hello! It is our utmost pleasure to be of service. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let us know if you still have other concerns. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat
Restoro Limited is rated 4.6 based on 10,168 reviews