Restoro Limited Reviews

Name: Restoro Limited
Address: Restoro, 41 Them. Dervis Str, Hawaii Nicosia Tower, Office 807,, Nicosia, 1066, Cyprus, Nicosia District (Lefko?a)
Rating: 4.61

4.6 Rating 10,168 Reviews

91 %

of reviewers recommend Restoro Limited

Company Reviews

Metrics

Info

4.6

Based on 10,168 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Restoro Limited 5 star review on 10th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt service.”

Helpful Report

Hello James, Thank you for the 5-star review! We work hard to meet expectations like yours. We’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Very good service. I would have had to replace my computer by now if not for the monthly maintenance done by Restoro. They have also fixed compatibility issues encountered from an auto update to Windows 11. This service is a must have!”

Helpful Report

Hi Scott! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro Cheers!

“your credit card verification process sucks if you don't have text messaging. i've used both credit cards previously with no verification needed or any other problems.”

Helpful Report

Hello JD, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Please reach us out through the below channels: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Have a good day!

“Cindy P. was most helpful guiding me back onto my Outlook email account. My email history is preserved. In the past international teams were required to connect me to the proper current email account. Cindy P. was able to do this in minutes! Her help through Restoro makes me keep returning to Restoro when I can't find the answer to a computer problem. Thanks!”

Helpful Report

Hello P. Alan! We can't thank you enough for taking the time to share your experience with us. The team works hard to provide the best possible service to every customer. We look forward to serving you always. Chat: Go to www.support.restoro.com > click on ''Live Support" Submit a Ticket: https://www.restoro.com/submit-ticket/ Email: support@restoro.com Phone: 1-888-575-7583

“False Advertising I paid $43.84 for repair Windows 10 Error Code 0x80073701. Restoro did not repair Windows 10 Error Code 0x80073701”

Helpful Report

Hello Victor, Thank you for bringing this matter to our attention. We're sorry to hear that your experience was not the quality you expected. Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system. We'd like to help you sort this out but the platform won't allow us to view your account details. Kindly connect with us via Live Chat for us to assist you immediately and resolve the issue as quickly as possible. Chat: Go to www.support.restoro.com > click on ''Live Support" Email: support@restoro.com Submit a Ticket: https://www.restoro.com/submit-ticket/ We hope to hear from you and we appreciate your patience. Thank you

“Quick and Effective work I would definitely recommend it.”

Helpful Report

Hi! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Cheers!

“Jazzie Z resolved the problem of my external speakers not working and I am very satisfied with his communications and professional manner”

Helpful Report

Hello! It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. We’ll make sure we pass your kind words along to Jazzie, who we know will be delighted to read your comment. If there’s anything else we can do for you, please let us know. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Always very helpful and professional. Very good value!”

Helpful Report

Hi Sandra! Thank you for taking the time to post a review. We work hard to meet expectations like yours. We’re happy to hear we hit the mark for you. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Why does one contact an organization like Restoro as they have a problem. Restoro gets one in and sign up. There is NO paper trail and all by phone and chat. Emails questions are NEVER answered and the replies only brings more questions and again NO answers. Once you have signed up and paid money one is told that your problem is a different part of the organization and you need to pay more money to talk with them to supposedly fix your problem. Restoro is typical of businesses today, your problem you fix it. Restoro cannot understand that the average you and me cannot go into a computer to do this and that. Restoro can talk the talk but cannot walk the walk. A point to watch out for is that there appears to be no record of the problem to commenced communicating with them and no paper trail and after sixty days your time is up, no problem fixed unless you pay more money. Does not one hear this all the time now Even if desperate give this company a wide berth as they will take your money and fix nothing unless you pay more The questions asked below again highlight a major problem as there is more than one answer to the questions. Yes, live chat, yes email and yes telephone when one tries to phone The company replies to your queries BUT NOTHING IS RESOLVED but if you pay more money??????? Customer Services has been trained well. Don't answer questions and good at deflecting causes and problems and making you do the work”

Helpful Report

Hi Stephen, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We'd like to help your concern. Please expect an email from our team to better assist you. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat We hope to hear from you and we appreciate your patience.

“Parfait. Rapide. C'est ce que j'attends d'un service client. 5 étoiles ++++”

Helpful Report

Salut Hélène, C'est notre plus grand plaisir de vous rendre service. Soyez assuré que vous ferez l'expérience du même niveau d'excellence la prochaine fois que vous aurez besoin de notre aide. En cas de besoin, n'hésitez pas à nous contacter à tout moment. Téléphone : 1-888-575-7583 Courriel : support@restoro.com Chat : https://tinyurl.com/RestoroLiveChat

“i payed to reinstate service today and am being sent back to the page to pay again....refund my money if I cannot be provided service...not a satisfied customer”

Helpful Report

Hi Gail, We highly appreciate that you brought this to our attention. We want to apologize for any inconveniences or problems that these issues caused you. We highly appreciate your feedback and we would like to investigate this further. For the meantime, we have endorsed your concern to our technical team to address the issue with your license key. Please expect a call or email to further assist you with your concern. We highly appreciate your patience on this matter. For any urgent concerns, you may reach us at: Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Thank you and have a nice day!

“Bought the licence key and ran restoro through my laptop on the 12/1/2021 It has completely ruined my HP laptop which is only 18 months old. The laptop is in a never ending safe mode loop and I can't log in as an administrator to try and make changes, including deleting it. Be wary of the possibility it can trash your laptop.”

Helpful Report

Hello, Restoro is a unique tool that allow us to repair computer OS problems with a few clicks by replacing defective OS files with fresh ones from our vast repository system and it would be a unique case if the program really did cause the describe. We would like to learn more about what happened and assist you. Unfortunately you opt to write you feedback anonymously limiting us from trying to contact you back through our support system. Could you leave us a quick note through any of the below and we will get back to you as soon as possible. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“Didn't work. Computer became slower. No refunds”

Helpful Report

Hello, We'd like to learn more on what you were trying to fix and to also better understand how we an improve our product. Could you contact us directly please this way can look up your account properly. You can reach us at: Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat

“I seemed have paid three times for the same service. I'd appreciate the refund you promised. Now I find I need enter a key to use the sofware and I can't find a way of retrieving the key or keys! The program insists that I need to scan my computer at drop of a hat. Why is still not built into my Windows system. Let me out pf here!!!”

Helpful Report

Hello Rob, Thank you for getting back to us. We looked up your account and it turned out that we sent you an email with your license key in it however your email address have a strict security rule and our message came back saying that our email address is not listed in your list of pre-approved contacts. Could you Contact us directly so we can resolve the issue please? You can contact us through Chat: https://tinyurl.com/RestoroLiveChat Phone: 1-888-575-7583

“correct my problem with surround system with Sound Blaster AE=7”

Helpful Report

Hello Terry, Thank you for leaving us a feedback. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. Should the need arise please do not hesitate to contact us anytime. Email: support@restoro.com Chat: www.tinyurl.com/restorochat

“It should warn people before wasting time scanning that is costs money. A site recommended it to my friend so we had no clue it costed money.”

Helpful Report

Hi, We're glad you have reached us and we’re sorry to hear that your experience was not of the quality you expected. You can take advantage of a free manual repair key by clicking https://www.restoro.com/pricing/ and then click on "Free Manual Repair". Please send us an email at support@restoro.com regarding on the issues you've encountered on the free manual repair so we can help you asap. We hope to hear from you. We appreciate your patience. Chat: https://tinyurl.com/RestoroLiveChat

“Not sure what this program did for me. I paid and was disappointed. I really don't know what it did for me. Have not seen any improvement. Just more of the same nothing. I would like to know what it did for me...….Can anyone show me the actual performance increase and how was it done.”

Helpful Report

Hi Tom, We want to first apologize for any inconvenience or problems that these issues caused you. May we know what are the issues you are trying to resolve using Restoro? Please check your email as we created a ticket for this concern. You may also reach us out through the below channels: Email: support@restoro.com Have a good day!

“When I was gaming, I was experiencing lag, fps drop, packet loss, and a jittery mouse cursor. So, I called Restoro and explained when was happening with my PC. They were VERY kind and VERY helpful to me. They hooked me up with Mark and Anthony. They helped me through the whole prosses and were very easy and kind a just very outgoing and would answer any question or concern I was having. They talked me through what was going to happen without any downsides/side effects that was bad. they game that i was experiencing trouble with was Apex. i was running 30-60 fps, but mark and Anthony saved me, and I thank them so much for heling and guiding me and being patient though out the whole process. I HIGHLY RECCOMEND THAT U DOWNLOAD RESTORO AND ESPECCALY RECCOMEND ANTHONY AND MARK. Again, I thank them for everything they have done and supported me and helped me with. 5 STARS (Mark and Anthony are the best workers in Restoro history. They are above any worker. I can tell because they have high patience and respect with the people they work with.”

Helpful Report

Hi Michael Thank you so much for taking the time to share your experience with Restoro and specifically with Mark and Anthony. We are truly delighted to hear that our team was able to assist you effectively with the issues you were facing while gaming. Thank you for your recommendation of Restoro, and for giving us 5 stars. Your feedback serves as a motivation for us to continue providing top-notch service and assistance to all our customers. If you ever have any more questions or need further support, please don't hesitate to reach out. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro

“the tech understood all my issues pertaining to my call.”

Helpful Report

Hi Lindsay! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that you will experience the same level of excellence the next time you need our help. Our suppor team will be glad once they hear this commendation. Should the need arise please do not hesitate to contact us anytime. Phone: 1-888-575-7583 Email: support@restoro.com Chat: https://tinyurl.com/RestoroLiveChat Cheers!

“I had a script error in my Windows Live Mail,so I used your programme to remove it. I used the free version and did everything by hand.Unfortunately it did not work and it is still there.”

Helpful Report

Hello Carol, Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification. We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible? Should you have further queries, please reach us out through the below channels: Email: support@restoro.com Chat: https://tinyurl.com/LiveChatRestoro

Restoro Limited is rated 4.6 based on 10,168 reviews