Rhythm Japan Reviews

4.7 Rating 673 Reviews
93 %
of reviewers recommend Rhythm Japan
4.7
Based on 673 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read Rhythm Japan Reviews
Visit Website

Phone:

+81 70 2423 7885

Email:

sherry@rhythmjapan.com

Write Your review

Tell us how Rhythm Japan made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Staffs are always welcome and helpful. Always looking forward to going back to rhythm.
Helpful Report
Posted 4 years ago
Hi Pim, Thanks for taking the time to leave a review! We're glad our friendly staff could help you out! Looking forward to seeing you again soon! With thanks, The Rhythm team
Posted 4 years ago
Rental was easy and the new location was convenient. The short coming is the change in the Ki Niseko: Rhythm relationship which I know is not Rhythm’s fault. But I miss having Rhythm inside Ki. This year’s gear was really good. I enjoyed the skis and the boots were quite comfortable. I am not sure if it is new equipment or the person selected better skis and boots which suited me.
Helpful Report
Posted 4 years ago
Hi Patricia, Thanks for taking the time to leave a review. We're glad you enjoyed the gear! We hope that since our new store, Base, is so close to Ki we still have you covered! Looking forward to seeing you again soon! With thanks, The Rhythm team
Posted 4 years ago
Good vibes, nice guys, great service
Helpful Report
Posted 4 years ago
Hi Home, Thanks for taking the time to leave a review. We're glad you enjoyed the gear and positive vibes! We hope to see you again soon! With thanks, The Rhythm team
Posted 4 years ago
Guys working in the shop are so passionate about snow sports and this conveys through to their high customer service levels and guidance
Helpful Report
Posted 4 years ago
Hi Jemma, Thanks for taking the time to leave a review! We're glad our passionate and expert staff were able to help you out! We hope to see you again soon! With thanks, The Rhythm team
Posted 4 years ago
We were very happy with the service at Rhythm Nisekko main street store. The young tall skinny guy from WA ( cant remember his name, worked the evening of 6th /Feb ) , set us up with the best combo of skis and boots we have ever had . The front desk staff were also very happy and helpful and this attitude gave us a great start to our holiday .
Helpful Report
Posted 4 years ago
Hi Catherine, Thanks for taking the time to leave a review. We're glad to hear you had your best ever ski and boots combo! We're stoked to hear we were able to give you a sweet start to the holiday! Hope to see you again soon, The Rhythm team
Posted 4 years ago
Everything went really smoothly. Staff were truly professional and helpful! The delivery was really cool! The best thing was no hassle to bring all the equipment back.
Helpful Report
Posted 4 years ago
Hi Pongchit, Thanks for taking the time to leave a review. We're glad to hear our staff were able to help you out! We're stoked that you enjoyed our pick up and drop off delivery service! Hope to see you again next season, The Rhythm team Hope to see you again soon, The Rhythm team
Posted 4 years ago
Great service from the team at Rhythm, helping me select the right gear to make the most of my trip.
Helpful Report
Posted 4 years ago
Hi Nathan, Thanks for taking the time to leave a review. We're glad to hear our staff were able to help you out! Hope to see you again next season, The Rhythm team
Posted 4 years ago
they were convenient and efficient. my husband traded out his kis 4 times with no issues.
Helpful Report
Posted 4 years ago
Hi Kristen, Thanks for taking the time to leave a review. We're stoked that you enjoyed the smooth rental process and our unlimited free swaps service! Hope to see you again next season, The Rhythm team
Posted 4 years ago
Great service, happy, helpful team, convenient location. Booked online and straightforward collection in store. Little extras like pickup hire gear after 3 pm the day before meant an extra session of night skiing and also a free ride back to our accomodation after picking up the gear was appreciated.
Helpful Report
Posted 4 years ago
Hi Geoffrey, Thanks for taking the time to leave a review. We're glad you managed to get so much extra skiing/riding in due to the pick up times! We're stoked that you enjoyed our pick up and drop off delivery service! Hope to see you again next season, The Rhythm team
Posted 4 years ago
The staff were extremely helpful in selection of a premium snowboard
Helpful Report
Posted 4 years ago
Hello Jade, Thank you for taking the time to leave a review. So good to read that our staff have had a lasting impression and we're happy you enjoyed our premium snowboard selection. We look forward to seeing you again soon. Thanks, Rhythm
Posted 4 years ago
Great range, amazing Aussie service
Helpful Report
Posted 4 years ago
Hi Shaun, Thanks for taking the time to leave a review. We're glad you enjoyed our equipment selection! Hope to see you again next season, The Rhythm team
Posted 4 years ago
Everything was as advertised and staff were always helpful and curteious.
Helpful Report
Posted 4 years ago
Hi Sanford, Thank you for leaving us a great review. Stoked to hear our staff were attentive and helpful for you in store. We look forward to seeing you in store again soon. Rhythm
Posted 4 years ago
Probably the best ski and snowboard store on the planet.
Helpful Report
Posted 4 years ago
Hello Ellen, Thank you for leaving us such a nice review. It's great to hear you were impressed by our store and we're so happy to be the best ski and snowboard store on the planet. We look forward to seeing you in store again soon. Kind regards, The team at Rhythm
Posted 4 years ago
Just perfect!!
Helpful Report
Posted 4 years ago
Hi Guilermo, Thanks for leaving our review. We're stoked to hear you enjoyed our services! We look forward to seeing you again soon! Kind Regards The Rhythm Team
Posted 4 years ago
Rythm was great! Super friendly service and great boards.
Helpful Report
Posted 4 years ago
Hi Rachel, Thanks for leaving your review. We're stoked to hear you enjoyed our top of the range snowboards! We look forward to seeing you again soon! Kind Regards The Rhythm Team
Posted 4 years ago
Staff was knowledgeable, helpful and polite
Helpful Report
Posted 4 years ago
Hi Sanford, Thanks for leaving us a great review. Stoked to hear our staff have gone above and beyond for you in store. We look forward to seeing you in store again soon. Rhythm
Posted 4 years ago
Quick and easy rental experience. Very professional and helpful!
Helpful Report
Posted 4 years ago
Hi Andreas, Thank you for leaving us such a nice review. It's great to hear you were impressed by our rental process and staff. We look forward to seeing you in store again soon. Kind regards, The team at Rhythm
Posted 4 years ago
Your staff (Mel) were fantastic. We had pre booked and paid for 5 days ski hire, however our luggage arrived nearly two days late so we had no ski clothes to ski in. We spoke with Mel and she had no hesitation in refunding days where we could not ski due to lack of equipment. Her attitude and compassion to our plight was outstanding! We will have no hesitation in recommending Rhythym Japan as the place to go for ski hire. Thank you for yor fabulous customer service.
Helpful Report
Posted 4 years ago
Hi Bruce, Thank you for taking the time to leave a positive review. Great to hear you had a wonderful experience in store with our friendly staff. We will pass your praise onto Mel! We hope to see you again soon. The team at Rhythm
Posted 4 years ago
Current season premium equipment. All great condition. Can easily swap out for no charge under premium. Would use them again. Thank you!
Helpful Report
Posted 4 years ago
Hi Malorie, Thank you for taking the time to leave us a positive review. We love seeing people use the great services we offer to help make their rental experience the best possible during the holiday. We hope to see you in store again soon! Thanks, Rhythm
Posted 4 years ago
Fantastic service, had a ball with the premium package, tried a different board each day depending on our intentions. Quick and easy exchange. Ended up buying my fav. Jones hovercraft, can I get a whoop whoop!?
Helpful Report
Posted 4 years ago
Hey James, WHOOP WHOOP! Thank you for taking the time to leave this review. We are stoked to see you are the new owner of a Jones board. They are a great board in the Niseko conditions! Hope to see you in store again soon! Thank you, Rhythm
Posted 4 years ago
Rhythm Japan is rated 4.7 based on 673 reviews