Rhythm Japan Reviews

Name: Rhythm Japan
Rating: 4.70

4.7 Rating 673 Reviews

93 %

of reviewers recommend Rhythm Japan

Company Reviews

Questions

Metrics

4.7

Based on 673 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Phone:

+81 70 2423 7885

Email:

sherry@rhythmjapan.com

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Rhythm Japan 1 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“เคยใช้บริการเมื่อ2ปีที่แล้ว เสื้อมีให้เลือกน้อยลง แว่นตากับถุงมือไม่มีให้ในแพคเก็จ และไม่มีให้เช่า ต้องซื้อหรือหาเช่าจากที่อื่น แต่โดยรวมถือว่ายังดี พนักงานน่ารัก ติดต่อทางอีเมลล์เพื่อขอคืนอุปกรณ์ที่โรงแรมก็ติดต่อกลับอย่างรวดเร็ว”

Helpful Report

Posted 4 years ago

Hi Taveechai, Thanks for taking the time to leave a review! We're glad you had a great experience with Rhythm! We hope to see you again soon! With thanks, The Rhythm team

Posted 4 years ago

“Rhythm Japan were sensational ! I ordered my skiing equipment online, based on previous rental records. Mon was extremely helpful. My equipment was correct in all regards. When visiting the excellent new Rhythm outlet in Niseko, to plan for next years hire, Ness, and Lindsay could not do enough to help my Mates and myself. The service and equipment I received from Rhythm was outstanding ! Mark.”

Helpful Report

Posted 4 years ago

Hi Mark, Thanks for taking the time to leave a review. We're so glad you had a great experience here, and are all sorted for next year! Looking forward to again soon! With thanks, The Rhythm team

Posted 4 years ago

“I love that I can swap out boards at anytime, especially with the new store open. Probably the best board rental shop out there.”

Helpful Report

Posted 4 years ago

Hi Aaron, Thanks for leaving your review. We're stoked to hear you enjoyed your time at Rhythm and using the gear and loved the unlimited free swaps service! Hope to see you again soon, The Rhythm team

Posted 4 years ago

“Excellent service”

Helpful Report

Posted 4 years ago

Hi Clint, Thanks for leaving your review! We're stoked to hear you enjoyed your time at Rhythm and our services! Hope to see you again soon, The Rhythm team

Posted 4 years ago

“Easy on line rental and in store process for pickup. Good ski selection and quality bindings for AT.”

Helpful Report

Posted 4 years ago

Hi Barb, Thanks for taking the time to leave a review! We're glad you enjoyed the gear and smooth pick up process. We hope to see you again soon! With thanks, The Rhythm team

Posted 4 years ago

“Good staff, Good Services, everything excellent.”

Helpful Report

Posted 4 years ago

Hi Tsang, Thanks for taking the time to leave a review! We're glad you enjoyed the gear and that our friendly staff could help you out. We hope to see you again soon! With thanks, The Rhythm team

Posted 4 years ago

“Staffs are always welcome and helpful. Always looking forward to going back to rhythm.”

Helpful Report

Posted 4 years ago

Hi Pim, Thanks for taking the time to leave a review! We're glad our friendly staff could help you out! Looking forward to seeing you again soon! With thanks, The Rhythm team

Posted 4 years ago

“Rental was easy and the new location was convenient. The short coming is the change in the Ki Niseko: Rhythm relationship which I know is not Rhythm’s fault. But I miss having Rhythm inside Ki. This year’s gear was really good. I enjoyed the skis and the boots were quite comfortable. I am not sure if it is new equipment or the person selected better skis and boots which suited me.”

Helpful Report

Posted 4 years ago

Hi Patricia, Thanks for taking the time to leave a review. We're glad you enjoyed the gear! We hope that since our new store, Base, is so close to Ki we still have you covered! Looking forward to seeing you again soon! With thanks, The Rhythm team

Posted 4 years ago

“Not quite ski up, but that's the town's fault. Otherwise spacious and lots of different models to fit ya. Check in and out is super easy with online booking. Discount coffee with rentals.”

Helpful Report

Posted 4 years ago

Hi Lucas, Thanks for taking the time to leave a review! We're glad you enjoyed the gear, coffee, and smooth pick up process. We hope to see you again soon! With thanks, The Rhythm team

Posted 4 years ago

“Good vibes, nice guys, great service”

Helpful Report

Posted 4 years ago

Hi Home, Thanks for taking the time to leave a review. We're glad you enjoyed the gear and positive vibes! We hope to see you again soon! With thanks, The Rhythm team

Posted 4 years ago

“Guys working in the shop are so passionate about snow sports and this conveys through to their high customer service levels and guidance”

Helpful Report

Posted 4 years ago

Hi Jemma, Thanks for taking the time to leave a review! We're glad our passionate and expert staff were able to help you out! We hope to see you again soon! With thanks, The Rhythm team

Posted 4 years ago

“We were very happy with the service at Rhythm Nisekko main street store. The young tall skinny guy from WA ( cant remember his name, worked the evening of 6th /Feb ) , set us up with the best combo of skis and boots we have ever had . The front desk staff were also very happy and helpful and this attitude gave us a great start to our holiday .”

Helpful Report

Posted 4 years ago

Hi Catherine, Thanks for taking the time to leave a review. We're glad to hear you had your best ever ski and boots combo! We're stoked to hear we were able to give you a sweet start to the holiday! Hope to see you again soon, The Rhythm team

Posted 4 years ago

“Everything went really smoothly. Staff were truly professional and helpful! The delivery was really cool! The best thing was no hassle to bring all the equipment back.”

Helpful Report

Posted 4 years ago

Hi Pongchit, Thanks for taking the time to leave a review. We're glad to hear our staff were able to help you out! We're stoked that you enjoyed our pick up and drop off delivery service! Hope to see you again next season, The Rhythm team Hope to see you again soon, The Rhythm team

Posted 4 years ago

“Great service from the team at Rhythm, helping me select the right gear to make the most of my trip.”

Helpful Report

Posted 4 years ago

Hi Nathan, Thanks for taking the time to leave a review. We're glad to hear our staff were able to help you out! Hope to see you again next season, The Rhythm team

Posted 4 years ago

“they were convenient and efficient. my husband traded out his kis 4 times with no issues.”

Helpful Report

Posted 4 years ago

Hi Kristen, Thanks for taking the time to leave a review. We're stoked that you enjoyed the smooth rental process and our unlimited free swaps service! Hope to see you again next season, The Rhythm team

Posted 4 years ago

“Great service, happy, helpful team, convenient location. Booked online and straightforward collection in store. Little extras like pickup hire gear after 3 pm the day before meant an extra session of night skiing and also a free ride back to our accomodation after picking up the gear was appreciated.”

Helpful Report

Posted 4 years ago

Hi Geoffrey, Thanks for taking the time to leave a review. We're glad you managed to get so much extra skiing/riding in due to the pick up times! We're stoked that you enjoyed our pick up and drop off delivery service! Hope to see you again next season, The Rhythm team

Posted 4 years ago

“The staff were extremely helpful in selection of a premium snowboard”

Helpful Report

Posted 4 years ago

Hello Jade, Thank you for taking the time to leave a review. So good to read that our staff have had a lasting impression and we're happy you enjoyed our premium snowboard selection. We look forward to seeing you again soon. Thanks, Rhythm

Posted 4 years ago

“Great range, amazing Aussie service”

Helpful Report

Posted 4 years ago

Hi Shaun, Thanks for taking the time to leave a review. We're glad you enjoyed our equipment selection! Hope to see you again next season, The Rhythm team

Posted 4 years ago

“Everything was as advertised and staff were always helpful and curteious.”

Helpful Report

Posted 4 years ago

Hi Sanford, Thank you for leaving us a great review. Stoked to hear our staff were attentive and helpful for you in store. We look forward to seeing you in store again soon. Rhythm

Posted 4 years ago

“After I got my printout, they asked me to head upstairs, where I waited for someone at the counter. And when I reached the counter they told me to just grab my boots first then head back to them. And so I went to the boots section, but there was no one. And we waited a bit then we just grabbed a pair and try on. After that we were looking at helmets, and a staff intercepted us and told us off for not approaching a staff first and we weren’t allowed to touch anything. But there was no one here, and it’s the same guy that told us to grab the boots. So we weren’t too happy about our experience there. The rental equipment was fine. But one of board the bindings started to give way by the last day, where bindings won’t hold that much.”

Helpful Report

Posted 4 years ago

Hi Andy, Thank you for taking the time to leave us a review. We are sad to read that you were not completely satisfied with your in store experience and we do apologise for the miscommunication on the where and how to grab your gear. Your safety on the mountain is a top priority, and the staff are trained to make sure they personally fit each customer to ensure optimum comfort in your rentals with us. We would love the opportunity to welcome you back and, please know that you can see our team at any time during your rental period to tighten and readjust your bindings if they are causing concern - we're only too happy to help! Please email us at info@rhythmjapan.com if you would like to discuss this further. Kind regards, The team at Rhythm

Posted 4 years ago

Rhythm Japan is rated 4.7 based on 673 reviews