“Very welcoming staff who talked to me as a valued customer - not just someone with money to spend. Good information and advice, the very best prices, and a genuinely friendly service. Not for the first time, Richer Sounds make shopping a very pleasurable experience!
You know that you are buying from a privately owned company who care for their customers and staff - not just a bland corporate chain outlet... Many thanks Richer Sounds - it's always a pleasure!”
“I recently purchased an LG OLED TV from Richer Sounds in Brighton, along with a Phillips sound bar. The assistance and advice provided in store was extremely helpful and they went above and beyond to deliver the purchases outside normal delivery hours. I am very pleased with the products and the level of service.”
“Compared to other high street retailers, buying at Richer Sounds is simply in a different league. Their staff are experts in their field and they are extremely helpful in demonstrating equipment. And importantly they do not do a hard sell.”
“Only company that allowed me to buy and pick up a large TV. The only issue I have is their email communication is dire! Which is sad as the rest of the setup seems very good.”
“I ordered a wireless speaker from Richer Sounds. It was a Cambridge Go speaker. The information on the Richer Sounds web-site was spot on, as usual.
The process of ordering on line was simple and the communication about dispatch and delivery was faultless. No hesitation about buying on line again from Richer Sounds.”
“Thanks Geoff for your stellar customer service! You made my day with the help you gave me. I work at a senior level in a customer facing environment and I have to say I have always had a top notch experience at Richer Sounds Brighton. Speakers, a CD player, amp and three TVs later I wouldn't go anywhere else! :)”
“5 stars don't do the guys justice,visited store at Brighton knowing which telly and amp to get but undecided on a speaker package.this was no problem as i was taken into their demo room and was shown what choices were available. I was blown away by their helpfulness and knowledge and never rushed through any explanation on equipment and then prices even though I could see they were really busy. Could not recomended the team highly enough and would not hesitate in contacting them for any advice as nothing seems too much trouble for them. Many thanx tim”
“I have been thinking of buying a Denon CD / Receiver for some time and saw one on the Richer Sounds website at a very competitive price. So I called into the Brighton shop and saw the model I wanted , but in silver . However I was offered the same model in black and I was very happy to purchase it. Andre. Was very efficient and helpful.”
“I always buy from Richer Sounds, best value and service in Brighton, I have never been disappointed with the service or any product I have purchased.”
“Service was both friendly and helpful. This, when combined with the very low price, made the deal unbeatable. The inclusion of a five year guarantee meant that no other retailer could compete.”
“I made a purchase on line from Richer Sounds and had a problem with it. Their after care was second to none. I was so pleased I will always try Richer Sounds first for any product that they may be able to provide.
Well done Richer Sounds you have got my vote”
“I knew what I wanted so I did not need any technical help on this occasion. I found the cheapest price for a TV that I wanted at this shop.I reserved it over the phone and it was ready when I went to collect it. Shop staff were polite and processed the transaction quickly. I would definitely buy here again.”
“I bought a lcd tv 5 years ago with supercare cover .
the tv failed near the end of its 5 year guarantee. after I phoned richer sounds the tv was collected swiftly & an authorisation for a new tv was given within days.
I was offered a loan unit too to cover the period in-between !!
I picked up my brand new & sealed tv today and the service from Andrew and Brighton was absolutely excellent.”
