“Ordered the new kinderella celebration cake for my girlfriends birthday , arrived quickly and tastes absolutely amazing will definitely be ordering again!”
“Hi had a box of these ever so deeeelishous cakes for Mother’s Day from my lovely daughter and husband they were beautifully presented.. individually wrapped and so delicious. Hoping to get through them this week lol 😂. Fantastic I watched you achieve great heights on dragons den Alana! Well done you!”
“I would like to thank Alana and her staff for opening her take away bar over the lockdown. By the harbour aberystwyth.
She has provided a service for coffee and cakes,savory and chips delicate cakes which are delicious.
There has been a lovely atmosphere waiting for coffee along with other locals to chat to on the decking.
The staff are very pleasant working flat out to cater with the demand.
This cafe take away has attacked all ages but mai ly students and younger generations.
We thought was great to go walking on promenade and have a coffee / cake to take away and sit on promenade.
We all wish Alana the very best hoping her buisness continues to flourish.”
“Wow! Was given the mixed box as a gift. I can honestly say every single one was soooooo delicious and ridiculously rich! I will definitely be buying some more.”
“I ordered the mixed box for my son as a birthday surprise. After ordering, I read reviews saying the bakes are stale and sickly so I was worried he'd be really disappointed. The box arrived within 36 hours of me placing my order (online at 9pm), and the contents were delicious. I've removed a star because I emailed to ask if it would be possible to swap the two non-vegetarian bakes for 2 others and they replied to say they are unable to do that. They replied promptly and courteously, and I was very happy to eat the 2 non vegetarian ones to help my son out, but if there is no flexibility then it does mean sending a mixed box as a gift to someone who is vegetarian or Muslim means they basically cannot eat 2 of them as they contain gelatine based marshmallows, which is a shame. However it didn't take away from our enjoyment and we would order them again as a treat.”
“Delivery was on time. I ordered a mixed box of 9. There wasn't much flavour and they were squashed/melted and runny. Wouldn't order again unfortunately .”
“The shop is beautiful inside and it’s simply gorgeous. It is very pink and is retro-ish. The seating is not great, all pretty however, no comfortable chairs for the bigger person. The prices are crazy so I am really glad I do not go often!
My friend and I went to the shop/cafe in Carmarthen and the assistant said there was only the cakes/pies left. No bagels or anything else. I wanted something savoury, this was only early afternoon.
The customer service from the female was not great and the male was rapping to songs , it was embarrassing.”
“No tracking information given so I had no way of knowing if it had been delivered. Eventually had to contact my friend - it hadn't. Contacted the company and got a terse response stating the tracking information showed it had. Eventually found it had been left with a neighbour. Just felt the company didn't care so not a great experience. The cakes themselves were well received though hence not a poor rating. A great product is let down by poor customer service.”
“Very prompt delivery, the goods were okay, but very sweet, very sugary, not something you could or should eat on a regular basis, maybe as an occasional treat, even cut in half or quarters to have a small amount at a time, in this day and age of obesity and diabetes, you need to be careful of fat and sugar overload, also where is the information on ingredients, because of allergies etc”
“Aberystwyth store the cakes are amazing, staff friendly and all in
All worth every penny!
On a trip to cardiff we thought we’d try the cafe down the bay…..one tray of brownies on show, the chocolate was white In colour giving it a mouldy appearance. The tables were dirty. Our cakes were handed to us in paper bags even though we were sitting in so I asked for a
Plate and knife as my 2 children were sharing (they’d be high on sugar if they had a cake each), however neither child liked their cake and when I tasted it I could see why, super dry! Maybe the cardiff store could take some tips from Aberystwyth store? Such a shame as I’d go back to the Aberystwyth store in a second!”
“Brownies were very squashed and tasted dry and overly sweet. There was no chocolate squidgyness you expect with a quality brownie. I've had better from tescos. Packaging was lovely though.”
“I was expecting better quality brownies for the name, the price and all the hype. I tried the original and it was very dry and needs to be consumed with tea. I am glad I tried them as I was curious and a keen baker myself, but with only 17% chocolate in the ingredients and even less in their other ranges, I will be baking my own next time.
This is the second apprentice bakery business I’ve been disappointed with…”
“These are the worse chocolate brownies I have ever tasted. I bought two boxes for Christmas gifts. As soon as they arrived I was doubtful by the sheer weight of the boxes... so heavy. I bought the Creme Brulee. Such a disappointment! Really dense texture and so sickly. Couldn't even finish one and fear the rest will be for the birds. Wish I had stayed with Gower Cottage!
Just awful... Sorry 😣”
“Had high hopes as the pictures look amazing but on opening the box there was a tear in the wrapper of one of the millionaires shortbread. The brownies were all rock hard and tasteless. I was glad I didn’t pay full price. All appeared to be different sizes. Overall disappointed which is a shame as was very excited to purchase.”
“Whilst the 4 out of the 6 cakes were edible the further 2 were so stale , brownies are supposed to be chewy in the middle these were sooooo hard I couldn’t possibly let my kids eat them. Really disappointed as was sooo looking forward to them”