Rieker Shoes Reviews

1.8 Rating 179 Reviews
17 %
of reviewers recommend Rieker Shoes
1.8
Based on 179 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone

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Rieker Shoes 1 star review on 29th December 2023
B
Rieker Shoes 2 star review on 9th December 2023
Anonymous
Rieker Shoes 1 star review on 21st February 2023
Yvonne
Rieker Shoes 1 star review on 21st February 2023
Yvonne
Rieker Shoes 1 star review on 3rd December 2022
Milos Radusinovic
Rieker Shoes 1 star review on 19th November 2022
Gil
Rieker Shoes 1 star review on 19th November 2022
Gil
20
Anonymous
Anonymous  // 01/01/2019
1
B
Very poor quality winter boots, yet very expensive. Beautiful looking boots fell apart after one winter of infrequent use. Leather (or fake leather) ripped & separated from soles.
Rieker Shoes 1 star review on 29th December 2023
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Posted 2 months ago
2
Verified Reviewer
Comfortable sandals, but they started falling apart after a dozen wears. Very poor quality – my first and last Riekers. I will not buy Rieker again.
Rieker Shoes 2 star review on 9th December 2023
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Posted 3 months ago
1
Yvonne
I also thought that Rieker were a quality brand but with my experience of these trainers and their customer service (lack of) I have changed my mind. These trainers, although purchased in summer 2020 they have not been worn very much. The uppers of them are still in almost perfect condition but the soles of both shoes have split as shown in the photo below. I contacted Reiker about them and was advised in a very abrupt email that it is beyond the 12 month warranty period so they will take no action. I recently bought a pair of Rieker boots and I have worn them a lot as really comfortable and warm - fingers crossed they last longer than my trainers.
Rieker Shoes 1 star review on 21st February 2023 Rieker Shoes 1 star review on 21st February 2023
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Posted 1 year ago
1
Milos Radusinovic
Just bought a pair of new shoes. In the photo you can see a defect on the inner toe tip fabric though on one shoe only...... Very disappointing!
Rieker Shoes 1 star review on 3rd December 2022
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Posted 1 year ago
1
Gil
Bad quality shoes.....very bad. No service, No warrenty. They are not responding to the form in the website! See picture.
Rieker Shoes 1 star review on 19th November 2022 Rieker Shoes 1 star review on 19th November 2022
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Posted 1 year ago
1
Richard
I bought these shoes a year ago. I called customer service, they gave me an email address to write to, I had to send three emails, they asked for pictures of the damages, I sent them these, they replied requesting that I contact the retailer with the receipt, which I had said several times in the emails that I had already did, although I had no receipt. These were my first and for sure my last pair of Rieker. Never again. Poor quality, and terrible after sale customer service.
Rieker Shoes 1 star review on 23rd September 2022 Rieker Shoes 1 star review on 23rd September 2022 Rieker Shoes 1 star review on 23rd September 2022
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Posted 1 year ago
1
Verified Reviewer
I thought Rieker Shoes were a good quality product. Having just read the other reviews I see that I was very mistaken. Havent had my shoes very long and the stitching is coming apart. From the other comments, one can complain, but get no answer from the company. VERY SAD and upset…good $$$ for poor shoes and I will make sure all my friends know NOT TO BUY Rieker products
Rieker Shoes 1 star review on 7th July 2022
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Posted 1 year ago
1
Emilia
Purchased a pair of ankle boots for indoors (work). In less than a year they are coming apart. The sole is lifting and the stitching is coming apart. The front of the boot is is wearing off (looks like I dragged it through gravel). When I tried to wipe down with a damp cloth the colour is coming off the boot. This is my first purchase from Rieker, and my last. I will go back to Josef Siebel they are better quality for the same price. I contacted the company via email, received an auto response indicating they would get back to me in 24 hours, it's been almost two weeks with no response. Very disappointed in the quality of this product and their customer service.
Rieker Shoes 1 star review on 4th May 2022 Rieker Shoes 1 star review on 4th May 2022
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Posted 1 year ago
1
Unverified Reviewer
Dear Reiker I brought a pair of boots from the Reiker store in Montague Centre, 7 Liverpool Buildings, Worthing BN11 1SY about 1 week before Xmas, I always buy my boots from there as they are usually really good and last ages, I have poor feet so I need very comfortable shoes and usually…like I said are very good, but the pair I brought have fallen to pieces, the souls are falling off, so I took them back today Thurs 24th March, unfortunately I have not kept my receipt and brought them cash. The man in the shop said with no receipt they can not do anything, and told me to go to the shoe repairers to get them fixed and they will reimburse me the money of how much it cost, so I went to the shoe repairers and the man there said he could do it but it would only last 5 Minutes as it was a rubber soul. I am disappointed that the store did not do anything, was very unhelpful and the man was very rude. The boots are no good to me now and are only fit for the bin. I am really disappointed as I’ve never had a problem like this before with your shoes and quite honestly it has made me not want to buy any more again. I have enclosed some photos of the boots. A very unhappy customer Mrs Tara Bolan
Rieker Shoes 1 star review on 30th March 2022 Rieker Shoes 1 star review on 30th March 2022
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Posted 1 year ago
5
Olga
Amazing awesome quality boots. Bought for myself and for my daughter, now both are hunting for more of Rieker. Living in Uk and have been wearing the booth more then one year for now. ( both pairs bought the same day) We put them on a daily basis ( cause it was a cold and rainy summer we had the last year and warm enough windy weather). Daughter's boots are made of faux leather, my ones are textile. Photos below made on 21.02.2022. Boots bought in autumn of 2021.
Rieker Shoes 5 star review on 21st February 2022 Rieker Shoes 5 star review on 21st February 2022
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Posted 2 years ago
1
Unverified Reviewer
Both the Sole was broke in 6 to 8 months time. I travel in car every were. Bought from outlet mall Dubai.
Rieker Shoes 1 star review on 17th August 2021
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Posted 2 years ago
1
Sonesh Chattlani
Purchased rieker sandals from a store in Abu Dhabi. They felt so nice at first, and were comfortable for a few days. About 2 weeks later, they’re giving me a lot of pain, they look very worn down. Not what I expected from a company with a long history. Will think twice about purchasing from companies who have a good history, perhaps some of the newer companies deserve a try.
Rieker Shoes 1 star review on 13th June 2021 Rieker Shoes 1 star review on 13th June 2021
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Posted 2 years ago
1
Mrs Hannah Kelly
Most comfortable boots I ever owned, however a month in the sole was disintegrating and a massive section of stitching had undone so returned. So dissapointed.
Rieker Shoes 1 star review on 19th March 2021 Rieker Shoes 1 star review on 19th March 2021
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Posted 3 years ago
1
Winnipeg, Manitoba
I bought a very cute pair of Reiker boots. The colored layer at the toe started coming off almost immediately through normal wear. I was disappointed but continued to wear them. The leather started detaching from the soles in two places. I wanted to have them repaired but there wasn't enough leather to reattach as they were so cheaply made. They were definitely not cheaply priced. Don't be fooled by Reiker.
Rieker Shoes 1 star review on 17th February 2021
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Posted 3 years ago
1
Michelle
After only one season my boots started to completely deteriorate. Although they are beautiful, they are too expensive to only get one season out of them. So sadly disappointing.
Rieker Shoes 1 star review on 30th December 2020 Rieker Shoes 1 star review on 30th December 2020 Rieker Shoes 1 star review on 30th December 2020 Rieker Shoes 1 star review on 30th December 2020
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Posted 3 years ago
Rieker Shoes is rated 1.8 based on 179 reviews