“I used to buy merch often from riot merch, went to order some figures for $45 usd to Canada and now international shipping is suddenly costing $168.50 usd??? in total to get the mini figure set with shipping included would cost probably over $276.47 cad.... $close to $300 for 5 miniature figures under 3 inches tall... I'm sorry but please help it make sense, at this point I feel like they are over charging a crazy amount. I hope to God they change this, I feel extremely sad that I'll be missing out on my mains figure considering I've been consistent on acquiring all merch related to them, hell I've even spent over 6K on league and still think asking this much is going too far.”
“-Took them one month to ship my order.
-One item was missing, but they didnt even mention it.
-Had to contact their customer service via some annoying ticket system.
-Two days later their Reply: "Oh yeah sorry, this item was out of stock, we´ll refund that".
-I guess they wouldn´t have refund the money, if i didnt ask for it.
-Told them that I was extremly unsatisfied by their service.
-Their reply "We 100% understand, bye"”
“Previously me and my boyfriend both have purchased 2 random figures each, got exactly the same (scam? as not really random) the my second order purchased on 10/12/19, today on the 15/01/20 the item is still not even dispatched. Support have not replied to my ticket after 15 days now. Please, do not purchase anything of that website.”
“I did an order, but for a week there was no information about it… customer support gave no information. And on 23rd December, before Christmas, they just cancelled my order without any information why… The figure I ordered is not available now, so it’s just wasted time…”
“The shipping used to be really cheap. Maybe $20 USD max?
NOW IT'S $158 USD TO SHIP TO AUSTRALIA FOR A $100 USD PRODUCT. Ridiculous.
And now JB-HIFI and EB Games and basically no one in Australia sells RP gift cards because apparently Riot Games is charging them $60 to sell $50 gift cards (according to the retailers, which is why they stopped selling the gift cards).
Riot Games is ridiculous. They will receive no sales from Oceania with $158 USD shipping prices.”
“Produit commandé il y a 3 semaines. Quand on contact le service client, celui ci répond complément a coté. Impossible d'obtenir un remboursement, on a l'impression de parler a un sourd. Inadmissible pour une si grande entreprise. 150€ dans le vide. NE COMMANDEZ PAS CHEZ EUX.”
“DO NOT BUY FROM THEM, THEH JUST SCAM YOU. Ordered something last week on Monday, and their website says only 2-3 days for processing, but I have received zero communication from them on the status of my item. Even though it hasnt been very long so far, Im reading all these reviews about peoples purchases taking almost months to arrive, oftentimes broken, and I hold no hope that my package will arrive at a reasonable time and undamaged. Trued to contact their customer service and they immediately sent an email saying they might take up to THIRTY DAYS to answer my request. So they have time to tell me theyre too busy, but not to actually do their job and send me my item. Or even to let me know that my item is taking a while, they send no information whatsoever which is incredibly irreseponsible. Never buying from these people again. I needed this item for a birthday, but Ill just stick to amazon forever. Once again, DO NOT BUY FROM THIS GARBAGE COMPANY.”
