RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,621 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,621 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used it for years with no problem until lately. It's not working now on my devices. It's the easiest pw manager to use and I really miss it. Please tell me how I can get it working again. Thanks, Nanci Posey”

Helpful Report

Posted 4 years ago

“I have used RoboForm for many years and am very satisfied with it all.”

Helpful Report

Posted 4 years ago

“Does not always work on my androod device”

Helpful Report

Posted 4 years ago

“It's good when it works, but have a small problem with it working on the iMac Desktop. Great software.”

Helpful Report

Posted 4 years ago

Hello, thanks for the feedback. We'd love to assist and have created a ticket for your issue. We'd appreciate if you could respond via our online support system here at your earliest convenience: https://online.roboform.com/login?authReturnUrl=rfss&lang=en

Posted 4 years ago

“I've been using it for more than 5 years on multiple platforms and it became a truly indispensable tool, without which I definitely wouldn't be able to manage my passwords and secure files. The UI may not be as polished as its direct competitor's, LastPass, but I find it to be more flexible and secure. Unlike LastPass, there is no account recovery without your Master Password which is exactly how a secured system is supposed to be. The UI has improved a lot lately and it seems to be a priority for the design team - although, in my opinion, a "modern" UI doesn't necessarily mean better. I would recommend trying both, LastPass and RoboForm and make the decision for yourself. I chose functionality over form and I never had to look back. You need to use either, or both for at least a couple of months to really get the hang of all core functions and be able to judge the differences.”

Helpful Report

Posted 4 years ago

Author didn't leave any comments.

Helpful Report

Posted 4 years ago

“I like Roboform but it performs unevenly, depending on the website you are accessing and maybe the browser being used. Probably not Robo's fault, but some sites seem to make it hard or even impossible to use this tool, while it performs flawlessly on many or even most, sites.”

Helpful Report

Posted 4 years ago

Thanks for the feedback, Scott! Some sites can make using a password manager a bit tricky, but whenever this happens, please send the sites our way and our team will investigate and see if any improvements can be made. Thanks!

Posted 4 years ago

“While RoboForm works generally well, many times it will open the the last site I visited when browsing for a current login. Once I chose the correct site, it fills it in correctly. I really like the auto-fill feature of my identity when completing on-line order forms.”

Helpful Report

Posted 4 years ago

Thanks for the feedback, Lawrence! We've PM'd you a question regarding the intermittent autofill issue you mentioned. At your convenience, please reply. Thanks again!

Posted 4 years ago

“I've been using RoboForm for several years now an at my age I cannot remember all my passwords but thanks to RoboForm I only have to remember the main password because the program keeps all the other securely for me.”

Helpful Report

Posted 4 years ago

“Roboform does the job and I've been using it for a few years now despite attempts by other software vendors to sway me away. There have been issues with Firefox changing the ground rules but Roboform has always kept up.”

Helpful Report

Posted 4 years ago

“I am still having trouble signing on to the Stare page. It will not accept my master log in. I have been a member for a long time with no problem until recently. What is the problem with RoboForm?”

Helpful Report

Posted 4 years ago

Hi David - we see that you created a ticket regarding this matter a few months back. Is the same issuing persisting (you haven't had access since May) or did it recently reoccur? If you can please reply to your existing ticket, our team will continue to troubleshoot. Thank you.

Posted 4 years ago

“Robert form has provided a secure storage of all my passwords. I do take issue on the fact that it does not automatically offer me an option to paste passwords on the webpage. Otherwise is one of the best password storage programs on the market.”

Helpful Report

Posted 4 years ago

Thanks for the feedback, Don! To autofill passwords within your mobile browser, please ensure Accessibility is turned on. To do so, open the RoboForm app > Settings > Integration > toggle on "Fill forms in Apps and Browsers.

Posted 4 years ago

“Since the update I have been having trouble with it loading. It freezes up on my iPhone a lot. Other than that I have been using RoboForm for years and love it.”

Helpful Report

Posted 5 years ago

Hi Pamela - we'd love to fix the issue(s) you've reported. In order to best assist, at your convenience, please contact our support team by submitting a ticket here: http://bit.ly/1L9QELn. Thank you!

Posted 5 years ago

“Doesn’t always fill in Id/password.”

Helpful Report

Posted 5 years ago

“Easy to use”

Helpful Report

Posted 5 years ago

“I preferred the graphic and the previous setting which was more easily usable. However, it is a very useful and well-functioning program”

Helpful Report

Posted 5 years ago

Hi Marco - Are there specific elements of the design or navigation that you are finding troublesome? If so, please feel free to respond to our PM. Any details you can provide regarding your feedback will be very helpful. Thank you!

Posted 5 years ago

“Have used for many years w/o incident. Does everything i expect and want. Only drawback is no version for Kindle.”

Helpful Report

Posted 5 years ago

Thank you for the feedback! For reasons that have not been made entirely clear to us, Amazon has declined to make our Fire OS app available on Kindle Fire devices. In testing, the RoboForm app that is listed on Amazon.com works on Fire OS no different than our regular Android app. However, due to Amazon's refusal to allow the app in the Fire OS Appstore, RoboForm is effectively shut out of Fire devices.

Posted 5 years ago

“its a great app so you don't have to remember all those different passwords!”

Helpful Report

Posted 5 years ago

“It is good.”

Helpful Report

Posted 5 years ago

“Easy to use. Good way to keep track of passwords. Good way to fill out forms.”

Helpful Report

Posted 5 years ago

RoboForm is rated 4.5 based on 1,621 reviews