RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,621 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,621 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and easily accessable across all devices on the network.”

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Posted 2 months ago

“i didn't purchase anything, just needed and received good customer support.”

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Posted 3 months ago

“This Password eWallet provides, not only Site passwords but also any Account information that a user is likely to need online (e.g., Bank account or Credit Card information, addresses, etc.). Support is extremely responsive: e.g., if I report a web page that does not use standard naming conventions for fields, I can submit the URL of the Site, and RoboForm Support will address the deficiency in very short order.”

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Posted 3 months ago

“great Customer Service”

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Posted 3 months ago

“The best "invention" and service ever!”

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Posted 3 months ago

“I have been using Roboform for 13+ years now. 2 years ago, I "upgraded" to the family plan so my children could benefit from stronger passwords and ease of logging into sites with those complex passwords generated. The app needs to be a little more user-friendly on mobile devices and apps used on them - many times I have to search "all logins" to have a field(s) filled in for me.”

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Posted 3 months ago

“Works great on most sites. But there are some sites, that don’t trigger Roboform auto response. I have go to roboform at copy and paste the username and password.”

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Posted 3 months ago

Hello Edward, thanks for letting us know. Could you send us more information on the specific sites where this happens at https://www.roboform.com/support ? This way we can take a closer look.

Posted 3 months ago

“Roboform on desktop is great. Roboform on mobile devices is a 1 star.”

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Posted 3 months ago

“This is about the 5th survey I have done for you in the past and my views have not changed at all. A genuine 5 star rating from me again but please, don't send me any more reviews to complete. If I need any help then I know you have a perfectly adequate help centre. Thanking you in advance”

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Posted 3 months ago

“Awesome utility when you need security and the ability to remember passwords.”

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Posted 3 months ago

“Great Product”

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Posted 3 months ago

“Tried them all and RoboForm is the best.”

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Posted 3 months ago

“Excellent product, very easy to work with and the customer service is outstanding!”

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Posted 3 months ago

“Happy to use RoboForm. Friendly customer service and quick communication.”

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Posted 3 months ago

“I would be lost without RoboForm! It saves me hours of time every week by having my login information at my fingertips. Creating logins is a breeze because of the auto-detection technology. I would highly recommend using RoboForm as your password manager.”

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Posted 3 months ago

“I made a purchase and then next day went to install and my computer could not load robo. Sent an email to RoboForm and they refunded my purchase pronto. Very customer friendly. Soon as I get a new computer- I'm installing RoboForm”

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Posted 3 months ago

“I lost my password & I'm unable to utilize my account”

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Posted 3 months ago

Hello Colleen, thanks for your feedback. This can be very frustrating, we understand! If you have a brand new account then it's fairly straightforward to reset it and start again with a new password. See here for instructions: https://help.roboform.com/hc/en-us/articles/360001127151-I-forgot-my-Master-Password-What-can-I-do-#Reset Should you require any additional assistance, please contact our support team at https://www.roboforom.com/support

Posted 3 months ago

“I have been using Roboform for years and it is very helpful and secure!!!! Love it!!!!”

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Posted 3 months ago

“I have purchased ROBOFORM for passwords saving. The one thing I would like ROBOFORM to add is to cancel previous password when I register a new one for the same link. You know how many times some sites ask you to change your password. It is annoying to have to go to the stored passwords and delete the ones that have been changed.”

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Posted 3 months ago

Hello Claude, thank you for this feedback. Usually, RoboForm AutoSave should prompt to just what you are asking. However, it is possible that some sites have a format that makes this more difficult. Could you send us more information on where is happening for you at https://www.roboform.com/support ?

Posted 3 months ago

“Love it. Works great for personal and business.”

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Posted 3 months ago

RoboForm is rated 4.5 based on 1,621 reviews