“Sent my driving licence to DVLA by next day delivery service.
Took into the local post office at 10.40am on Tuesday and it was delivered at 6.30am on Wednesday.
Very impressed with the service”
“After speaking to a lovely lady Danielle in accelerate department she got my parcel on the move after getting lost , it was a memory blanket for a terminal ill family member so was glad they finally got it thankyou Danielle and also Lisa from Sunderland office who helped wiv getting the parcel safely to its destination,”
“Oh my goodness……a Beautiful lady called Chrissy at Stevenage sorting office went beyond her duty to help me today. I am so grateful for all of her help when I absolutely panicked and didn’t know what to do! It’s funny isn’t it how something so important to one person means nothing to another and yet she saw how important it was and I’m so grateful for her kindness. If Royal Mail had more people like this, you would be a very lucky workforce!!”
“Not just for todays experience but years of good service. Royal Mail also have a service which includes picking up mail/parcels etc from your home for free. I use this a lot and I have never been let down. It's a great service and I wish to thank RM for it and I hope it continues. A lot of people rely on you RM. The Posties are amazing here and I also want to thank them for a great service.”
“I ordered something on a next day delivery on the 23rd October still not received it. The tracking system is useless, and these people want more money, try giving the service first then negotiate for more money. Royal mail your a joke”
“Royal mail have always delivered on time and with lots of notice when combined with the Royal Mail app. I'm really surprised there reviews are so low on here. Local postman is friendly and always says good morning :).”
“I sold an item on eBay yesterday morning, I took it to my local post office in Wickersley Rotherham who have always provided an excellent service.
I shipped the piece of pottery to Bovey Tracey in Devon. It arrived this morning.
Less than 24 hours!!
Cannot fault the service provided and for small businesses that is what is needed.
Postal service 5 ***”
“These guys are amazing where I live in my new apartment. They always get the item to me, are friendly, apologise when late. DPD, on the other hand, don't call, don't buzz the intercom, leave packages in communal areas, don't deliver. Royal Mail have been reliable and trustworthy.”
“On saturday 12th march i went into post office at the co op in abingdon oxon where a lady called Sue was serving all by herself no one to help her she did a great job(she couldn't help with my renual of my passport) but put on a brave face & served so well I felt so sorry for her being put in that position well done SUE 10 OUT OF 10”
“Very happy with Royal Mail. I have been using them to send my small business letters and small parcels for years now and find them exceptional.
Covid and its restrictions may have caused some delays at times recently but to be quite honest that is to be expected, we are all in this pandemic together and it has disrupted a lot of our lives. Royal Mail have kept delivering through it all so have to be congratulated.”
“Hi, I am writing on behalf of Centre Point Residences Team. Our address is 101-103 New Oxford Street WC1A 1DB. We would like to inform you that one of our regular postmen, Mr Musa provides us with exceptional service on a daily basis. He always has a smile on and is willing to help when possible with any queries regarding Royal Mail procedures.
You should have more postmen as him!
P.S. If its not been done yet, he deserves a pay raise :D”
“I ordered hand-made kitchen shears as a Christmas gift. Royal Mail processed them through quickly and the package arrived in pristine condition. Excellent service!”
“Customer service was brilliant to me, price was awesome, delivery was so fast but specially happy as they handled my parcel with lots of care, and I do appreciate it. Thanks Royal Mail.”