Iown Reviews

Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.30

4.3 Rating 1,752 Reviews

83 %

of reviewers recommend Iown

Company Reviews

Questions

Metrics

4.3

Based on 1,752 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

UBI Crescent,
iowN
Ha'il
88809

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Iown 5 star review on 23rd September 2021

Cristian Lovera

Iown 4 star review on 20th September 2021

Chris FP (Hampshire UK)

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great shopping experience. Fast delivery to Norway, the watch was great. I must admit i was a little about buying a watch, but all the great reviews made me comfortable to try it. No problem at all, will probably by another watch.”

Helpful Report

Posted 4 years ago

Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Great price Great product”

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Posted 4 years ago

“Took a while but that’s to be expected where I live, extremely happy with one watch not so happy with the other, not enough adjustment for smaller sized wristy”

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Posted 4 years ago

Dear Customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. We have 30 days watch Return or Exchange policy beyond. If you are not happy with purchase you can send the watch back to us for Return or Exchange. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“006493771SG”

Helpful Report

Posted 4 years ago

“006493771SG”

Helpful Report

Posted 4 years ago

“006493771SG”

Helpful Report

Posted 4 years ago

“006493771SG”

Helpful Report

Posted 4 years ago

“006493771SG”

Helpful Report

Posted 4 years ago

“The Watch was delivered one day earlier than estimated. Veery quick respons. Give away Box could have been of higher spec. Very good price on the watch wich looks good.”

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Posted 4 years ago

“Quick delivery, good price”

Helpful Report

Posted 4 years ago

Dear customer, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Hi there, I sent the watch back to you. I got another through my Father. Hence I sent it back. / Thomas”

Helpful Report

Posted 4 years ago

Dear Thomas, If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Great prices, the website felt a bit shady because it was translated to my native language in a clunky fashion. It also made it harder to compare different watches since the product informations were in very poor finnish too.. However once you get over that the overall experience was great, fast payment processing and shipping. Would certainly buy from here again.”

Helpful Report

Posted 4 years ago

Dear Sakari, We are pleased that you loved the purchased from our online store as well as our service. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Very pleased with the watch, however disappointed with a surprise 25% tax requested whilst delivery was in transit. This pushed the cost of the watch above that of what I could have bought locally. Buyer beware !!! :0(”

Helpful Report

Posted 4 years ago

Dear Paul, We are pleased that you loved the purchased from our online store as well as our service. It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“Good company. Watch good. I am happy. Thank you Creation folks.”

Helpful Report

Posted 4 years ago

Dear Customer, We are pleased that you liked the experience . We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“very prompt delivery to UK however I was also charged by DHL an extra over 25 percent the cost of the watch which I was not to happy about. The watch is great but additional DHL costs may put me off future purchases.”

Helpful Report

Posted 4 years ago

Dear Customer, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“The service provided by CreationWatches.com was excellent. Good price, paid via Paypal, quick dispatch -- all good. However, I was less impressed by DHL. I expected that I would pay VAT/Customs, but DHL also charges a £11 admin charge, so the total extra costs (shipping to the UK) were £32 for a watch that costs just over £100. Also, while I was able to track the shipping via the DHL website, it wasn't clear how I was to pay for the £32 charge. The DHL website explained that I would receive a message (email? text?) explaining the costs and how to pay, but the message never arrived. I needed to navigate the complex DHL website in order to find the info. Some time was lost as I was waiting for the message.”

Helpful Report

Posted 4 years ago

Dear Stefan, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 4 years ago

“I appreciated the speed in which this watch was delivered. Considering it was coming from Singapore I was concerned whether it would be authentic. However, upon careful observation it appears to be.”

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Posted 4 years ago

“El producto llego rapido y en perfecto estado. Pero esta pagina deberia advertir como otras si lo hacen, de los impuestos que tendras que pagar cuando el producto llegue en funcion del pais de donde se vende. En mi caso pague el doble de lo que costo el reloj en impuestos. Si me hubiesen informado habria elegido de otra manera. Mal por la falta de informacion.”

Helpful Report

Posted 5 years ago

Dear Francisco, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Great watch, fairly decent deleviry time. one big negative for me is that you have to pay import tax when the watch comes and the site never mention any thing about that. some other watch sites do mention that.”

Helpful Report

Posted 5 years ago

Dear Marco, It is true that most of time we get blamed for import duties that are levied by the importing country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties. Please note that in most cases import duty gets triggered based on value of the item being imported. Some fee is usually charged by all these courier companies for handling the clearance. We have no control over this. In future, we recommend you opt for 'Registered shipping' as there have been lesser incidences of import duty levies for that shipping option. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

“Excellent seller. The product has been received very quickly according to the estimated date. The original clock and in perfect condition. Thanks to Creationwatches for the professionalism and quality in customer service.”

Helpful Report

Posted 5 years ago

Dear Tyler, We are pleased that you liked the watch and the experience. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 5 years ago

Iown is rated 4.3 based on 1,752 reviews