Iown Reviews

Name: Iown
Address: UBI Crescent, iowN, Ha'il
Rating: 4.30

4.3 Rating 1,752 Reviews

83 %

of reviewers recommend Iown

Company Reviews

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Metrics

4.3

Based on 1,752 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Location:

UBI Crescent,
iowN
Ha'il
88809

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Iown 5 star review on 23rd September 2021

Cristian Lovera

Iown 4 star review on 20th September 2021

Chris FP (Hampshire UK)

Anonymous

Anonymous // 01/01/2019

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Cristian Lovera

“Excelente servicio, primer reloj que compro y no sera el unico, los precios muy convenientes, se demoro 20 dias en llegar a mi casa en valdivia chile. Muy conforme con mi compra 100% recomendable.”

Helpful Report

Posted 2 years ago

Dear Cristian, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

Chris FP (Hampshire UK)

“I've just bought an Orient Bambino gen 2 watch from them. Great price. The order process was a bit nerve wrecking since I immediately got an email saying my billing & shipping addresses didn't match, when a screen shot showed they clearly did. When the order was shipped, the tracking reference wasn't recognised by Royal Mail. After a lengthy wait, I emailed Creation, who investigated but couldn't help. Luckily the watch arrived. I'm not sure whose fault it was - I suspect Royal Mail. Creation Watches were helpful and the price was great. Apart from the minor sanfu's above, the service was fine. The watch was as described, arrived in a nice bag, and looks great. It keeps time within the manufacturers limits (checked daily against the Royal Observatory website), and was in perfect condition. I would happily buy from this company again, but I'd like them to check the shipping references more carefully to increase customer piece of mind. I'd also happily recommend them to friends.”

Helpful Report

Posted 2 years ago

Dear Chris, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

Unverified Reviewer

“Good service, no tax to uk using royal mail. Took approx 15 days. Customer service via email responded within 12 hours”

Helpful Report

Posted 2 years ago

Dear Customer, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

John Azariah

“Bought an Orient ray 2, was pleased to learn that the watch was original and came in all original packaging and warranty! Cheapest price you could get! Put my zuludiver nato on as soon as i got it😹”

Helpful Report

Posted 2 years ago

Dear John, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

Brian.

“Great watches, great value for money + ease of use and prompt delivery make for a great all round experience. I have made several purchases from CreationWatches and will be back for more. Most recent was Ratio Free Diver automatic, which is a fantastic watch for the money. Really happy with it.”

Helpful Report

Posted 2 years ago

Dear Brian, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

Daniel Melo

“quick shipping.”

Helpful Report

Posted 2 years ago

Dear Daniel, We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

Carlos Sakamoto

“Excellent purchase experience! I am very satisfied about the wonderful watch. I will buy another watches again. Thank you, CreationWatches!”

Helpful Report

Posted 2 years ago

Dear Carlos, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

“Easy process, quick delivery, competitive pricing!”

Helpful Report

Posted 2 years ago

Dear Customer, On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy. We look forward to serving you again in the near future. If you have any query please contact us on contact@creationwatches.com Best Regards, Sally

Posted 2 years ago

Tony Jones

“The watches look like a good deal. However, although you might not be charged import duty, you will probably have to pay other taxes. DHL have charged me an additional £27, which includes a £11 admin fee, on top of the price of the watch. CreationWatches will claim that this covered in the T&Cs. But, this has made the watch expensive now and I could have got it cheaper from WatchShop. Buyer beware, these are not the bargains they seem !!!! CreationWatches should be an estimate of potentially levied charges, prior to purchase. In my case, 33% extra. This is their claim "Buy your watch from us now and we guarantee you will be more than delighted with our service.". Really ? What guarantee ? I'm not delighted”

Helpful Report

Posted 6 years ago

Import duties have to be paid Irrespective of mode of shipping. The request for additional payment pertains to import duties levied by the customs of your country. The courier company collects and forwards that amount to the appropriate authorities of your country. As explained on our website, the shipping fees are paid by us but Import duties (if any) are always the responsibility of the buyer. While we regret that you had to pay import duties, please understand that we have no control over this. We hope this addresses your concerns.

Posted 6 years ago

Iown is rated 4.3 based on 1,752 reviews