“Professional workmanship carried out by Rudkin & Herbert, installation of full Boiler System and Radiator’s, very transparent and informative, accredited work by Matt, Ellis and John.
Very punctional, additional work also was carried out for the property.
Office staff very highly trained in all aspects of plumbing and Heating.
If you are looking for a 10 out of 10 plumbing company, look no further you've found it!
Ian initially came round to give a quote for a new boiler, I could tell that he knew what he was talking about. I went ahead and had the boiler fitted a short while ago by Rudkin & Herbert Ltd.
The installation guys: Jason and Helper were brilliant, they arrived on time and did an excellent job, and cleaned up any mess that was left. This installation was arranged by Rachel and Di in the office, who I must say are a brilliant asset to the company, both being efficient and very helpful.
The after service is also 10 out of 10, I had a little hiccup with the boiler, phoned them up and John came out the following day to sort this out for me, brilliant - Thank you all!!!!!!
I have no hesitation in recommending this company in every way, I wish all companies were this good.
“Within one day of receiving a very detailed quotation they were installing a new boiler, Ellis and Mat worked cleanly and very professionally throughout, it is a pity that the installation and pipework is hidden behind units as it is superb to look at, a real quality job. A fantastic experience from start to finish.”
“From start to finish we felt we were getting a quality service from Rudkin and Herbert. With our old boiler being out of use it was comforting to get a prompt reply from Ian and his advice on the various boilers was really helpful. The new boiler is great and although we weren't expecting to have a new boiler this year we're really pleased we have. Ellis who came to fit the boiler was very polite and kept me informed throughout the day about what he was doing. It was nice to see someone happy in their work and his singing was a treat! All the rubbish was taken away and everything was left very tidy. It was a hassle free experience and we were very impressed. I'd also like to say a big thanks to Ian Helm for coming over to re bond the pipes on the boiler after what seemed like a very long day for him. Thanks to everyone on the team.”
“Excellent service from start to finish. Ian was really fab with useful tips and constructive feedback on the most appropriate heating system and offering guidance on how to configure the bathroom and where to site the radiators and boiler. The girls in the office where friendly and very responsive to every question. Matt was with us from the start taking the old boiler out and laying all the pipe work, and fitting 12 designer radiators. He helped with kitchen appliances and the bathroom and ensuite and all the work was first class. All the trades that came to the bungalow were very complimentary of his workmanship. Not only that he's a really friendly, careful and thoughtful plumber. We can't recommend Matt, Ian and the team highly enough. Thank you. Tina and Mick.”
“From providing a tailored quote detailing all aspects of the job, to arriving as scheduled, completing work to an incredible high standard.
Arrived on the Wednesday,removed all old boiler parts taking rubbish away, cleaning up after themselves.
When we had a leak on Thursday evening came out within 15 minutes, stayed till safe.
Back on the Friday all works completed, fabulous hot water on demand clean and efficient, love my wave control as well.
Thank you Ian, and team but especially Jason fantastic job.”
“A highly professional and friendly service from start to finish. We had a new boiler fitted in a different room from the previous one, three new radiators and new gas pipes. We were impressed from the start by Richard's assessment of the best way to reroute the gas pipes through our old house, then thoughtful advice from Ian about our bathroom and finally the fitters Ellis and Jack. They worked quickly, quietly and efficiently ( superb plastering by Jack) keeping us informed all the way through and patiently answering our many questions. Both of them were extremely tidy, always cleaning up at the end of the day and even more thoroughly on the last. They were a pleasure to have around! Equally high service from the ladies in the office too. We are about to book a new bathroom from Rudkin and Herbert and highly recommend them.”
“From the Moment that Rob quoted us to the time the last of the three guys who fitted our new cylinder the work was efficient timely and carried out in a friendly manner where nothing was too much trouble. Not being a native of Leicester i was unsure of who to use in the area but after my experiences this month would recommend Rudkin and Herbert to anyone.”
“Rob came to see us and discuss our requirements for a small ensuite shower room replacement. Discussed our requirements and produced a very detailed estimate shortly afterwards.
Booked in for the work some weeks later . What we liked very much was the fact that we knew who was coming when and they arrived as they said they would. If they were delayed for any reason ( only happened once) they phoned and told us.
Very clean job by Nick the carpenter, Paul the plumber and Steve the very quick tiler.
Very pleased with the workmanship and if you were thinking of having them for your work don't delay. Very suitable people for work at elderly relatives house.
Thank you all.”
“Very professional service throughout the entire process. We needed a new boiler & radiators. Ian came round to discuss our requirements and went through all the avaiable options fully explaining the advantages of the different products making recommendations to suit. Quotation was posted & e-mailed - Fully itemised showing all individual costs which were very competative. The engineers, Jack & Ellis were excellent - Very polite, courteous, hard working, efficient and tidy. Been a couple of months now since the system was fitted and I am very happy with it. I would recommend this company highly and will be using them again for the regular servicing.”
“Installation at my in-laws was completed today in Rushey Mead (as I had an installation last year and was impressed by their professionalism), the Engineer (Jack) has been professional and courteous throughout, his knowledge and manner makes the customer experience enjoyable would recommend to all!”
“From start to finish the replacement of our boiler system was carried out efficiently and professionally. The survey of our requirements was thorough, and various options discussed carefully with us. The quotation was fully itemised and the final invoice as expected. No nasty surprises! Glen, who carried out the work, did so to a high standard and kept us fully informed throughout which was very much appreciated. We are a busy household and the working conditions were not ideal, but Glen dealt with all in a pleasant manner and completed the job with expertise and minimal disruption.”