Rudkin & Herbert Reviews

4.9 Rating 157 Reviews
98 %
of reviewers recommend Rudkin & Herbert
4.9
Based on 157 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
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Phone:

0800 048 2320

Email:

info@rudkinandherbert.co.uk

Location:

80 Upperton RoadLeicester
Leicestershire
LE3 0HB

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Rudkin & Herbert 5 star review on 4th February 2024
Lynda And Bruce
Rudkin & Herbert 5 star review on 17th April 2018
Peter Of Thurmaston
Anonymous
Anonymous  // 01/01/2019
They did an excellent job at our home no mess etc great job! Thanks to glenn and the two young lads
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Posted 7 years ago
Rudkin and Herbert Ltd provided us with an excellent service. Everyone we had contact with were efficient, professional, and polite. Particular thanks to Jason who fitted our new boiler. First impressions count and Jason lived up to ours. Liz and Paul Martin July 2016
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Posted 7 years ago
Rudkin and Herbert, used them 4 times now starting with a new boiler ten years ago, services, radiators through to just having our shower replaced, wouldn't go anywhere else so save yourself some time and ring them today. From the girls in the office to the fitters, all are professional and polite. Turn up when they say and do a great job all for a very good price.
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Posted 7 years ago
I wanted a new Boiler & decided to go for a Worcester, I found Rudkin & Herbert by searching for a approved installer. When Mr Herbert came to survey my house I found him to be very professional & answered all my questions. He Advised the best boiler for my house to give me maximum water pressure & efficiency. A detailed quote arrived the next day by post & followed by a email. I called the office & was give a date for just over 2 weeks later. Just after 8am the Boiler & parts was delivered by a supplier & 8.30 prompt Heating engineer Jack arrived to start the job followed by another heating engineer sorry I have forgotten his name. The guys were clean, tidy, polite & very nice. We have experienced unpleasant tradesman in the past & these guys were a pleasure to have in the house. I wish I could find other trades that were as professional as the R&H team !! 11/10 Many thanks Mr Norris East Goscote
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Posted 7 years ago
Extremely pleased with the firm's professionalism, knowledge and expertise ranging from enquiries to the receptionists/customer service desk, to the visit by Ian Herbert and his explanation about what the boiler installation entailed, what could be saved and what needed replacing to the visit by Jack and Glen who installed the boiler and supporting pipes and equipment. Really happy with the final product.
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Posted 7 years ago
The service was brilliant by all, especially the engineer Jason, I was recommended by a friend and I would recommend to others. Great price for the quality and service.
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Posted 7 years ago
Thank you for the great job you have done in converting our bathroom to a shower room, Paul and Clint were excellent and kept the disruption to a minimum. The help we received from Ian and the showroom staff at the start was really useful and we would recommend your company to anyone considering a similar job. Ashley & Celia.
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Posted 8 years ago
I recently had a new boiler fitted the service on site was fab, the guys were very friendly and professional. A difficult job was made easily by their expertise The Job was completed within the timescales as suggested from the office. Only negative part is no confirmation the day before and start times, leaving messages for one of the owners to come discuss finer details before the job started which involved a 3rd party, however these are minor, the plumbers and Electrician were first class, I would not hesitate in using or recommending Rudkin and Herbert again. Especially a big thank you Jason and David, the two apprentices and Jo.
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Posted 8 years ago
I cannot recommend this company highly enough. Their service was absolutely fantastic and the cheapest out of the lot. They approximated the installation of my boiler to be up to 2 and half days but they finished everything in a day and a half. Staff were very nice, clearly knowledgeable and well trained. If you want to install a boiler with no fuss, then definitely give rudkin and herbert ltd a try.
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Posted 8 years ago
These guys are very good at what they do, I've had 2 boilers fitted with these guys 1 X small and 1x 100kw both at different times in the year. Very very professional the lads are a credit to the company there's nothing they wouldn't do for you.. Both boilers fitted with in a large school in Leicester and it surprised me how efficient hard working and effective these guys are. Would recommend to anyone. And that's the truth. Mike
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Posted 8 years ago
We spent about 3 months trying to get a realistic quote to replace our broken shower cubicle. We had one that was ridiculously cheep and two others that were so expensive that we did not think they wanted the work. Another two never even got back to us. Rudkin & Herbert did the work over a week as they had promised and not one of the guys swore whilst in the house. They tidied up each night and did a great professional job. The new shower looks great. Well pleased.
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Posted 8 years ago
We had a new boiler fitted by jack and ellis, these boys were very professional and got the job done very quick and cleaned up any mess! I would recommend anyone who needs a new boiler to go with these! superb work and fantastic service
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Posted 8 years ago
Rudkin and Herbert are a very well organised firm, with competitive prices and workmen who know their job well. Ian the owner will get his hands dirty to get jobs done and is very good at keeping in touch with his customers. I would definitely use them again.
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Posted 8 years ago
Super job done by Jack. Very polite, cleaned up afterwards and thorough. Fully explained controls. Would recommend to family and friends
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Posted 8 years ago
A BIG thank you to Jo, Jason and Ellis for a job very well done at my aunt and uncle's house – from the office workings, through to the completion of new boiler in December 2015 and then upstairs radiators in January 2016. They all worked so hard in their own way, and sometimes under difficulty - but I commend not only their professionalism, but their kindness and patience towards my aunt and uncle. Their work was excellently done. I would highly recommend Rudkin & Herbert - what an excellent team!
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Posted 8 years ago
I am amazed at the service R&H provide. From beginning to end the way the company treated us was beyond 'good'. From getting the quote, which was very comprehensive, to the actual job it was just wonderful. Sadly in this day and age its seldom I come across a group of people so obliging and helpful. I won't go anywhere else, for my next job that needs doing.
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Posted 8 years ago
We had a new boiler fitted on the 7.12 .15, the 2 workmen who came to do the job were jack and ellis and they were fantastic. They were polite and very hard working and any mess they made was cleaned up like they had never been there! id just had new carpets fitted aswell and they put carpet protectors down and made sure they took great care. I could'nt believe how fast they were but also very thorough. When it came to explaining my new system they were great and very clear, i would recommend this company to anyone who need this sort of work and would certainly use them again .
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Posted 8 years ago
Initially we were looking for a bathroom fitter as we had already had an idea of what sanitary ware we wanted in our bathroom/Shower room. Getting installers to come around and quote for the job was a mission as some never turned up, those that turned up wanted to take on the job but cut corners and make it easy for themselves let alone charge a silly price. We came across H&R by speaking to someone that had their bathroom done by them whilst we were browsing around for our fixtures at a leading bathroom outlet in Leicester. They recommended them with praise and that led us to visit their website and arrange for an appointment. Ian Herbert came around as arranged and we went through with him our exact requirements of our proposed project. He listened and took on board our planned requirements and advised us accordingly without drifting away from our end goal. His advice was clear, precise and honest to the extent we came to the conclusion of letting H&R order all our sanitary ware as we were offered preferential discounts due to their industry contacts. We agreed on an install date and H&R ensured that they had all the bits ordered in time. The install went extremely smoothly and the workers were polite and took great care and pride in carrying out their tasks, let alone keeping us informed as what tasks were happening each day. At the other end, the backroom office staff were always at hand to speak to should we needed anything further ordering or changing. Ian Herbert also ensured that all was going to plan by visiting us during the install. The finished completed shower room was as we had imagined and the quality of workmanship was excellent. We would thoroughly recommend H&R to family and friends as a professional outfit that delivers to the customer’s expectations without any hesitation. Well done & thank you to all at H&R. Mr & Mrs Parmar
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Posted 8 years ago
Excellent service from Paul Newcombe and Brett whilst fitting a new boiler. Prompt and efficient. A really thorough job - thank you. We'll definitely use you again. Rachael and Tim
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Posted 8 years ago
Rudkin and Herbert were one of several companies recommended to us and the first one we asked to visit us and give us advice. The visit was so helpful that R and H were not only the first company but the only company we dealt with. We had an ancient bathroom converted into a wet room with an easy access power shower designed for me, who has some disability. The old toilet room was also transformed to a modern and easy access toilet. The workmen were friendly, efficient and easy to relate too. The office staff were always easy to contact and helpful. The work was done efficiently and our family and friends who have seen the old and new rooms are very impressed. If we ever had any new work done with boilers or downstairs toilet we will not be looking beyond R and H. Thank you!
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Posted 8 years ago
Rudkin & Herbert is rated 4.9 based on 157 reviews