Rugs Done Right Reviews

Name: Rugs Done Right
Address: 339 Boston post Rd, Sudbury, Massachusetts
Rating: 4.19

4.2 Rating 2,704 Reviews

78 %

of reviewers recommend Rugs Done Right

4.2

Based on 2,704 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

5087400047

Location:

339 Boston post Rd,
Sudbury
Massachusetts
01776

Write Your review

Tell us how Rugs Done Right made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rugs Done Right 5 star review on 19th April 2022

JOSEPH BELAJ

RAMONA EADENS

Rugs Done Right 5 star review on 7th April 2022

Anonymous

Rugs Done Right 5 star review on 6th April 2022

Kelli Click

152

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rugs are beautiful and customer service is outstanding! It took about 6 months to get them, but I believe this was out the companies control (COVID related).”

Helpful Report

Posted 2 years ago

“Excellent product. Excellent price. Excellent service! Need I say more?”

Rugs Done Right 5 star review on 17th March 2022

Helpful Report

Posted 2 years ago

“Beautiful rug! Great service. Great quality!”

Helpful Report

Posted 2 years ago

“Best place to purchase you rug I'm very happy”

Helpful Report

Posted 2 years ago

“Liz in customer service is a star. She went the extra mile to ensure that I had the information I needed regarding my purchase. I was so impressed with her responsiveness and attention to service. Because of Liz, I will definitely purchase rugs from Rugs Done Right in the future. What a great experience!”

Helpful Report

Posted 2 years ago

“Always great customer service! Beautiful rug for great price.”

Helpful Report

Posted 2 years ago

“Buying this rug was a very pleasant experience. Staff were extremely helpful and the selection is broad and well organized. It arrived promptly and in good shape. I would just suggest that you warn about and give instructions for dealing with off-gassing. The smell is bad and probably not healthy.”

Helpful Report

Posted 2 years ago

“Shopping and ordering was fast and efficient”

Helpful Report

Posted 2 years ago

“Great experience! My only comment would be to share shipping ETA’s up front. I ended up emailing customer service to find out ETA. Had a quick and pleasant reply. Will be ordering more rugs from you in the future. Thank you!”

Helpful Report

Posted 2 years ago

“Great prices and great service. I purchased 4 Kalaty rugs for our home and saved $10k on the same rugs priced by a local retailer. The communication from RugsDoneRight was terrific - couldn't have asked for a better experience. They'll be my go-to for all future rug purchases.”

Helpful Report

Posted 2 years ago

“Delivery was very timely and the rug was even better in person than online.”

Helpful Report

Posted 2 years ago

“Very happy with my purchase. THe rug is top quality.”

Helpful Report

Posted 2 years ago

“I was very pleased with the prompt customer service assistance”

Helpful Report

Posted 2 years ago

“The delivery of my rug was easy and came faster than promised.”

Helpful Report

Posted 2 years ago

“Can’t remember the woman I talked to when I had to call in prior to ordering but check it out cuz she was great!”

Helpful Report

Posted 2 years ago

“This company was great to work with. They were very friendly and helped with any question I had. My rugs were delived right on time.”

Helpful Report

Posted 2 years ago

“Lisa was incredible!”

Helpful Report

Posted 2 years ago

“I got a swift response to my inquiry and I was kept informed of my delivery status frequently.”

Helpful Report

Posted 2 years ago

“The rug is high quality, frankley RugsDoneRight has higher quality than most of the rug companies Ive shopped on line”

Helpful Report

Posted 2 years ago

“I really love the bright colors of my new rug. The rug looks beautiful in my kitchen. The only problem I have with RugsDoneRight is I specifically asked the person I spoke to online if this rug was washable and she told me that it was. When I received the rug I found out it is , in fact, not washable. I am very disappointed I was lied to but I am keeping the rug because it is beautiful.”

Helpful Report

Posted 2 years ago

Rugs Done Right is rated 4.2 based on 2,704 reviews