RugStudio Reviews

4.9 Rating 3,178 Reviews
97 %
of reviewers recommend RugStudio
4.9
Based on 3,178 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous
Anonymous  // 01/01/2019
Great customer service! I ordered a Karastan rug and somehow it wasn't delivered. I called customer service and they reordered it for me quickly and it arrived just a few days later. It is a beautiful Karastan Persian Garden and looks great in the room. I highly recommend Rug Studio for your home rugs.
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Katie was very helpful. Quick response!
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VERY HELPFUL
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Katie is amazing! Give her a raise.
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excellent!
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IT WAS GREAT
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5 Stars are not enough to illustrate the level of exemplary service provided by Karly! She was nice, professional and fully accomodating giving me her time and attention, as I had a few detailed specific quetions and requests in order to place the order. It was also the most I'd spent on a rug in my lifetime, and Karly understood and made it possible and a pleasure. I've previously ordered from Rug Studio and recommended them to others, but Karly was especially great! Thanks for emplying her and being such a good company all around.
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Great. Katie was very helpful.
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great site and love the customizable features
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I found choosing on the website fun. The only hard thing about it was actually choosing between all the beautiful rugs that fit my budget!
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So far it’s been great working with the service person
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Excellent, top notch
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I worked with Kate and she was absolutely great!
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My chat with Katie was excellent.
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Katie from your on line chat was very responsive and helpful
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Very good. Was pleased with Katie.
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5 Stars for Rug Studio and their customer service staff! Katie was exceptionally helpful and prompt in responding. My elderly dog ruined my rug and Katie was able to help me get it replaced. Thank you Rug Studio!
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Excellent!
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Katie was very helpful.
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Katie did a great job with my questions. Much appreciated
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RugStudio is rated 4.9 based on 3,178 reviews