RugStudio Reviews

4.9 Rating 3,191 Reviews
97 %
of reviewers recommend RugStudio
4.9
Based on 3,191 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read RugStudio Reviews

About RugStudio:

For more than 90 years, RugStudio has enjoyed success with rugs, in all aspects of the industry, from manufacturing and importing, to wholesaling and retailing. RugStudio is a division of Oriental Rug Gallery, L.P. a family-owned business located in San Antonio, Texas with a rich history in the rug business. For four generations, we have maintained our roots in our highly service-oriented retail division - partnering with retail shops of all shapes and sizes throughout the US.

Visit Website

Phone:

1-800-796-8890

Location:

12719 Cimarron Path San Antonio, TX 78249,
12719 Cimarron Path San Antonio, TX 78249
Texas
78249

Anonymous
Anonymous  // 01/01/2019
helpful chat attendants
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Ben did great
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It was good. Got my question answered.
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QUick; efficient.
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chat representative was very friendly and helpful
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I received the rug for my bathroom that was 2 X3 and got a free rug pad but no free pad with the runner. i would have preferred one for the runner!
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Fine. There is a crease in the runner that I hope will eventually relax flat.
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The rug I bought was a bit thin but colors were vibrant
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Good quality rug. Easy ordering process and the rug arrived pretty quickly and we got to enjoy it sooner than we expected.
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Service was good, but the quality of the rug is rather poor. The nap of the rug is woven poorly, and part of the nap keeps coming out of the rug itself. I have to either cut the thread, or tuck it back into the rug, but it doesn't stay, pretty disappointing.
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Their selection was more than adequate, as were the sizes available.
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Very good!
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very good. prompt answers, informative, helpful
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Very good! Excellent rug and fast shipping!
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The website is easy to use. Costumer service is friendly.
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good so far
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very timely. Only sorry I couldn't get the extra 20% off offer.
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Experience was good. Site is easy to navigate. Chat feature is a very good option.
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Karla was very helpful in answering my questions. Very quick too!
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good customer service
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RugStudio is rated 4.9 based on 3,191 reviews