Rydale Clothing Reviews

4.5 Rating 1,690 Reviews
87 %
of reviewers recommend Rydale Clothing
4.5
Based on 1,690 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy

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Rydale Clothing 5 star review on 8th September 2023
Jess
Rydale Clothing 1 star review on 13th January 2023
Mitchell Coulter
Rydale Clothing 1 star review on 13th January 2023
Mitchell Coulter
Rydale Clothing 1 star review on 13th January 2023
Mitchell Coulter
Rydale Clothing 1 star review on 13th January 2023
Mitchell Coulter
Rydale Clothing 5 star review on 20th September 2021
Anonymous
Rydale Clothing 4 star review on 1st July 2020
Anonymous
54
Anonymous
Anonymous  // 01/01/2019
I ordered a hat, the size of the hat was smaller than what the website stated in its size guide. I went through the returns process, and was almost angry to discover that I had to pay £3 postage to return it (on top of the delivery postage). Not happy at all with this
Helpful Report
Posted 3 years ago
Have always been pleased with Rydale clothes in the past but the quilted jacket was a false economy. Quilted stitching started to come undone on 2nd wearing and I wouldn't recommend it to others.
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Posted 3 years ago
Unfortunately had to return the tee shirts, despite being 3xl they were too tight. People that are size 3xl and above do not want tailored fit clothing. Regular fit like your shirts please.
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Posted 3 years ago
My order has still not arrived! DPD emailed to say my parcel would be delivered on 20/04/20. There was no delivery and when I track them parcel DPD say they have not yet received the parcel. I have tried contacting Rydale but no one is taking phone calls and my email has not been replied to. I understand these are difficult times but three weeks late and nothing from Rydale is poor service.
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Posted 3 years ago
Over the moon with my order from Rydale, ordered the egton jacket on Wednesday and received it today! Amazing quality for money much better than expected, will definitely return
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Posted 4 years ago
Awful and rude customer service, obnoxious staff. boots ordered for my daughter last week were due for delivery on Tuesday. instead of knocking a neighbour or leaving the parcel in a safe place they took the package back. We then had to go on to an automated service in order to have them delivered once again leaving them in a safe place. 2 days later and no boots, I called them once again. I was advised by the arrogant customer service agent that the boots were delivered today at 11.24am and had been left behind the red door. This red door is a communal area through which 4 -5 different terraced houses can be accessed. Once advised of this she explained that she would contact the courier and have them uplifted and call me back. They didn't even think to go through the close and out the other side to my back garden or to know on both sets of neighbours which are retired, they left them in a close??? 3 hours later and no call. I rang back and got the same upstart as before. she advised me the courier would be back tomorrow to collect the boots!! I asked if they are not there when I get home he will have nothing to collect, bit pointless really, she sighed and told me that they would open a case with the courier company would have to investigate. This can take a further 48 hours and they would call me back. The result if found negligent, they will either refund or send new boots out via the same company 🤦‍♀️🤦‍♀️. To be honest the main fault lies with the courier company however I am disgusted with the Ill mannered and supercilious attitude when dealing with Rydale. This is my first ever order with them and I can assure you it will be my last. So as expected my husband has arrived home... and surprise surprise NO BOOTS, No package in the communal area. I am now over a week in, £55 down and no boots... with no refund in sight till an investiagtion is complete!! AVOID!!!
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Posted 5 years ago
Rydale Clothing is rated 4.5 based on 1,690 reviews