SACLÀB GmbH Reviews

4.9 Rating 300 Reviews
97 %
of reviewers recommend SACLÀB GmbH
4.9
Based on 300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Good product and quik delivery.
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Great experience.
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The best in the resale bespoke, luxury items industry. The order was placed on a Friday and I received my bag the following Friday, as described. The price is fair. Their markup is what makes them competitive and in terms of genuine name brand, and proof of authenticity you cannot get better than that. The copy of the original receipt is included and they also add a tracker in the package to ensure it will get to you safely. The customer service is prompt and very friendly. Will be buying from them again soon!
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Alles super!
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I bought a handbag and I am very happy with it. I was looking for that combination for very long time. The description of the handbag corresponds to reality. Team Saclab communicated with me, they sent me a video with the bag. The delivery was very fast, the packaging was very precise.
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Best service and quality bags.
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I have ordered a CH bag, on which started the painting coming off after 2 days, with normal usage. I sent pictures to the Customer care, and they really fast rejected the return, writing, that this is my fault. This is ridiculous. It was a 3000 euros bag, and there is signs on the bag for ex. repaintings, spots etc. which were not written in the bag’s description on their website. Never ever!
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Very pleasant customer services
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Very fast, very good
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Beim Kauf hat alles bestens geklappt
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Excellent service and fast delivery. Excellent condition of Hermès Kelly 25, exactly as described.
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Super Service, sehr zu empfehlen und immer wieder gerne! 😊😊
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The bag is perfect and your team very professional. Hopefully will be back soon.
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It was such a wonderful experience. Great service in hotline. I will definitive love to shop a new bag by SACLÀB ASAP. highly recommend.
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Very good
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I have been an avid follower and consumer of Hermes products, and I know how difficult it is to get a authentic and well-maintained Hermes Birkin ir Kelly in the secondary market. However, at Saclab, I was pleasantly surprised to see what a great structured approach they have for authenticating and approving handbags. Also the service is very personal because they just have a few select but great items at very fair prices. I’m super happy with my bag that I bought and would 100% recommend Saclab.
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Very professional.
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Very smooth experience.
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Die Chanel Tasche ist wunderschön, in einem ausgezeichnetem Zustand, die Lieferung kam in 3 Tagen, uneingeschränkte Weiterempfehlung, das war sicherlich nicht mein letzter Einkauf bei Saclab, vielen Dank
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Smooth purchase and responsive to my queries. Happily buy from again (if I have the money :) )
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SACLÀB GmbH is rated 4.9 based on 300 reviews