safe.co.uk Reviews

2.6 Rating 5 Reviews
40 %
of reviewers recommend safe.co.uk

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Anonymous
Anonymous  // 01/01/2019
First time using the safe.co.uk and would advise to avoid. Bought a rifle cabinet it arrived a day late with no communication as to this happening . Not a big issue but I had a builder on standby for the next day to install which meant last minute cancellation. The rifle cabinet arrived with packaging ripped and the cabinet dented , scratched and paint missing . The fixing bolts had not been packed and arrived several days after even though I was chasing . I spent £362.94 for damaged and late items .I was offered £62.34 which I refused as it doesn't help with damaged goods or late delivery they have upped to £60 after several days of me complaining.
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Posted 1 year ago
TLDR: Refused return, save yourself hassle and peace of mind and order on amazon or somewhere else that you trust to treat you well. I bought an alarm system for my shed that is just outside of the window where I had the base station. The description of the system said 30m range, so I hoped those 4 meters would be good enough. Unfortunately the system worked inconsistently, and alarm system like that should provide peace of mind and not leave you in wonder if it will work at all. I contacted the company and asked for refund cause of that, they said that since I tried the product they will not accept the return, and the best they can advise me is to put the item on eBay. That is clearly a violation of UK law and consumer right, so what I did is I sent the item back on my own to them using Royal Mail, paying for return myself and documenting all of that in case I needed to ask PayPal and credit card company for refund. Fortunately returning the package by force seemed to force them to return the money to me, however I needed to use PayPal to refund my postage. I would recommend researching the security systems on their page since it got nice overview of the available hardware, but order on page like amazon or other one you trust where they treat customer better. Bought new system from amazon and it works well, I think it was even cheaper there.
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Posted 1 year ago
Purchased a lock from safe when receiving the lock found the key being very stiff to get into the lock causing my girlfriend not to be able to get into the flat sometimes my Nan not being out to come round to look after the dogs when talking to safe asking them to sort this matter out they come back saying I have to purchase a new lock And wait for a refund what could take up to X amount of weeks would never use this company again also the manager named Tracy was very rude made me feel belittled after spending money on a new lock for my new front door
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Posted 3 years ago
Quick and free delivery, excellent and my smart home alarm system was spot on and was the best price I could find, saved £100 compared with shopping at Homebase! Amazing!
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Posted 5 years ago
i had to make an exchange which they made really easy.
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Posted 5 years ago
safe.co.uk is rated 2.6 based on 5 reviews