Safewill Reviews

Name: Safewill
Address: 28 Foveaux Street, Surry Hills, Sydney
Rating: 4.87

4.9 Rating 1,398 Reviews

98 %

of reviewers recommend Safewill

Company Reviews

Metrics

Info

4.9

Based on 1,398 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Safewill:

Australia's most trusted digital Will-writing platform. We've taken the stress, hassle and cost out of writing your bespoke legal Will.

Visit Website

Phone:

1800103310

Email:

adam@safewill.com

Location:

28 Foveaux Street,
Surry Hills
Sydney
2010

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A great way to keep everything you need for an easy way to handle your wishes in the one safe place after you pass”

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Posted 1 year ago

“This company won’t let you edit your information then when you don’t follow through and purchase and ask them to delete your personal information they have the Cheek to say this won’t happen for six weeks .What do they need to keep people s personal information for , I’ll be complaining to consumer affairs Not on after the Optus and Medibank hack I’ll be going to a solicitor to do my will”

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Posted 1 year ago

We're very sorry to hear you were disappointed with the service. A member of our team called you last week and we understand this has since been resolved. Please reach out if there's anything further we can support with.

Posted 1 year ago

“Thankyou Safewill ,myself and my sister would gladly and highly recommend you for your work so professional and showed us empathy in such a stressful time so thankyou again from Lisa and Leanne Mazzotta.”

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Posted 1 year ago

“I was very impressed by the professional services provided to our family at this very sad time of my fathers passing. I dealt mainly with Emily and she was very helpful and guided me through the process. The price was also affordable. Thank you.”

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Posted 1 year ago

“I tried once before to write my Will . With Safewill it worked and it was free. Thankyou Safewill.”

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Posted 1 year ago

“This was a remarkably easy and straightforward process. Very professional and very 21st century.”

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Posted 1 year ago

“Absolutely fantastic service. Mum passed away late at night was able to contact someone that night and arrange for pick up from hospital early the next morning nursing staff commented on how nice the man treated mum. Alexa then kept us up to date with all the details of cremation then when mums ashes were available delivered them personally to my daughters house with the death certificate in about 10 days. I can’t tell you how grateful we are for the fantastic service provided at a great cost. So comforting when you’re a grieving family. Alexa went above and beyond. Highly recommend.”

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Posted 1 year ago

“I am very happy for this testament program”

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Posted 1 year ago

“If I had known it would take me only 20 minutes and no impossible-to-understand jargon to complete a new will, I would not have put it off for FOUR years! Brilliant idea and I am extremely happy to have found Safewill via my employer, Mission Australia! Thank you, Safewill!”

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Posted 1 year ago

“its e as y to do with these guys”

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Posted 1 year ago

“Easy seamless process for drafting a will at an affordable price.”

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Posted 1 year ago

“The safewill will be very helpful for anyone who has lost a love one”

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Posted 1 year ago

“So easy for a daunting task. There really is no excuse to not have a will now and it will save so much heartache and drama for your family if something was to happen to you. I highly recommend Safewill”

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Posted 1 year ago

“Such a simple process, great customer service and reasonable price.”

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Posted 1 year ago

Thank you so much for your review!

Posted 1 year ago

“Just after I bought my “Will” for $160, they discounted it to $128. Also their 3 day turnaround moved out to over a week. Make me happy by refunding me the $32 that I lost in the discount. Apart from all that, the SAFEWILL process was easy and user friendly. OVERALL I am a satisfied customer.”

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Posted 1 year ago

Thank you so much for your review, John.

Posted 1 year ago

“Helpful to make a will. Easy for me as non English speaker.”

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Posted 1 year ago

Thank you for your review, Kana!

Posted 1 year ago

“Safewill is easy to use and everyone can set up their own Will, paying a reasonable and affordable fee. I highly recommend it.”

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Posted 1 year ago

Thank you so much for your feedback, Kassi :)

Posted 1 year ago

“Very easy and fast. Highly recommend.”

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Posted 1 year ago

Thank you so much for your review, Che.

Posted 1 year ago

“Wow, that was super easy, my will was not complicated and completed easily. Daisy was on hand for me to ask questions, which was excellent. Thank you.”

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Posted 1 year ago

Thank you for your review! Our Customer Care team is always more than happy to assist.

Posted 1 year ago

“What an easy process, I had an uncomplicated will to make so it made the process smooth and simple. Totally efficient with emails back and forth. Highly recommend. Cost was reasonable and offered 50 % off for partners.”

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Posted 2 years ago

Thank you for your review! We are so glad you had a great experience.

Posted 1 year ago

Safewill is rated 4.9 based on 1,398 reviews