“Went to Salon Supplies as a model in their training room
Such a professional establishment
The educator was amazing to the students and I came out with a beautiful Service
I would have no hesitation in recommending them”
“Ordered my products 2 weeks ago and have not received my order.Have sent numerous emails, made calls -no response. Had to open a case with paypal in order to receive a response . Would have bought the product elsewhere for the same amount of money, had I known how incompetent they are as a company”
“Just an awful company to deal with and then rather than just apologise for their error they justified their mistake by blaming me for not confirming my order .... even though i had paid fully and received a confirmation of my order 6 weeks ago !
Just an apology or perhaps even an offerto attempt to rush through my order after i had already waited over 6 weeks might have been more prudent”
“Salon Supplies Direct is my main supplier of hair colours. Fantastic service, what more can I say. They helped me when I needed a hard to find colour. Delivery was superb, received next day. Have used many times, most of my friends also use them as they have low prices and deliver quickly.”
“I have been a regular customer of Salon Supplies Direct for many years and have always found their prices and service to be fantastic. I am writing this review as I was especially pleased by the service delivered from one of their members of staff who went out of her way to help me with a hard to find hair colour which I needed the next day. I'm pleased to say I received the items as promised, much cheaper than my local wholesaler. Thanks Denise for the amazing service!”
“Disgusting service. I ordered wax and they sent me the a cheaper version. No refund if the difference. When I called to speak and discuss that they had sent me the wrong product they did not care and told me the wax I wanted is no longer made. But it is ..... refused to refund me difference only chance of refund is if I return products and have to wait for them to reach their warehouse before they will refund me. Do not use!,,,”
“The products I had ordered were very delayed so much so that I would not receive them before my trip, therefore I cancelled the order but the company failed to refund me. My emails to this end had no effect and my telephone calls would not be answered because their answering machine was full. I have just managed to call and speak to someone they have agreed to a refund. I am very disappointed with their customer service altogether.”
